ADP Workforce Now

ADP Workforce Now

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Top Rated
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About TrustRadius Scoring
Score 8.0 out of 100
Top Rated
TRUE
ADP Workforce Now

Overview

Recent Reviews

ADP Workforce Now

9 out of 10
June 16, 2022
We use ADP Workforce Now for our payroll, human resources, ACA reporting, and recruiting. We like the fact we do not have to worry about …
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A Great All-In-One HR Tool

9 out of 10
April 26, 2022
ADP is one of our centralized HRISs that all employees use. This serves as our main data hub for employee information as well as an …
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My experience

6 out of 10
April 26, 2022
We use ADP Workforce Now for Human Resource Management, Payroll & Time Management. We are using this company-wide for new hires, time …
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Great for Employees

7 out of 10
March 23, 2022
ADP kept track of our time and PTO. It made payroll easier and requesting time off simple. The staff was able to use it to clock in and/or …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Best of Award, Best Of Usability 2021
TrustRadius Best of Award, Best Of Feature Set 2021

Popular Features

View all 48 features

Direct deposit files (912)

8.7
87%

Update personal information (897)

8.6
86%

View and generate pay and benefit information (909)

8.6
86%

Pay calculation (921)

8.6
86%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Essential

Contact sales team

Cloud

Enhanced

Contact sales team

Cloud

Complete

Contact sales team

Cloud

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Human Resource Management

7.7
77%

Payroll Management

8.2
82%

Leave and Attendance Management

7.8
78%

Employee Self Service

8.2
82%

Asset Management

6.0
60%

HR Reporting

7.3
73%

Onboarding

8.2
82%

Performance and Goals

7.5
75%

Performance Management

7.5
75%

Succession Planning

6.0
60%

Recruiting / ATS

6.9
69%

Product Details

What is ADP Workforce Now?

ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.

•All-in-one: A configurable HR platform to efficiently manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.

•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.

•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce

•Insights in the flow of work: Make decisions with confidence, informed by insights from a robust workforce database .

•Integrated and connected ecosystem: Broaden people management capabilities with the largest HR ecosystem that integrates with leading third-party solutions. Connect with vital partners such as accountants, brokers and financial providers.

PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improve accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow. Manage payroll for a global workforce with a single solution.

HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduce the time spent with paperwork and increase the time managing and transforming your people. Automate and streamline key needs including new hire onboarding and employee acknowledgment. Reduce employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.

TALENT. Recruitment, performance management, compensation, learning. Attract top talent with intelligent and easy-to-use tools. Advertise open positions across 25,000+ Job Sites with JobTarget. Take a proactive approach to hiring with embedded ZipRecruiter Job Slots that helps you identify and match active job seekers with best fit jobs. Intelligently analyze which applicants best match your job description with Profile Relevancy. Define job requisitions with confidence using industry and geographic Compensation Benchmarks. Streamline the performance review process to better assess and develop high-performing teams. Align performance to corporate goals with the help of cascading and weighted goals and view team priorities and goal progress in one place with an organized Performance dashboard. Provide flexibility outside of the traditional annual review process with continuous and non-common date reviews. Develop a defined pay-for-performance compensation strategy to help retain top talent.

BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Administer benefit plans, execute a smooth open enrollment process, and collect the data required to be compliant with the ACA. Utilize electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.

TIME & ATTENDANCE. TIme tracking for both employees and managers. Manage labor costs, boost productivity and simplify compliance by automating timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.

ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.

MOBILE. Equip employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.

ADP MARKETPLACE. Broaden the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.

ADP Workforce Now Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

ADP Workforce Now Screenshots

ADP Workforce Now: the simple and complete human capital management solutionBenchmarking by ADP DataCloud: an award-winning, easy-to-use application with an unmatched data set ... available to ADP Workforce Now clientsADP Workforce Now clients can equip their employees with the top-rated ADP Mobile self-service app

ADP Workforce Now Videos

ADP Workforce Now All Things Pay
ADP Workforce Now Reporting & Analytics
ADP Workforce Now: A Complete HR Suite
ADP Workforce Now Essential Learning
ADP Return to Workplace: Features Tour
The ADP Mobile Solutions App
ADP Workforce Now Recruitment
Which is better for you: UKG or ADP? (small and mid-sized companies)

Watch ADP Workforce Now: human capital management solutions from hire to retire

ADP Workforce Now Downloadables

ADP Workforce Now Integrations

ADP Workforce Now Competitors

ADP Workforce Now Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%

ADP Workforce Now Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported Countriesmore than 50 countries currently supported
Supported LanguagesEnglish, Spanish, Canadian French

Comparisons

View all alternatives

Frequently Asked Questions

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is ADP Workforce Now's best feature?

Reviewers rate Direct deposit files highest, with a score of 8.7.

Who uses ADP Workforce Now?

The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees) and the Hospital & Health Care industry.

Reviews

(1-25 of 72)
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Melissa Rauch | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Global HR management and payroll processing is a complex area. That said, ADP is going a great job with the software platform. Users do need to come into this work with knowledge of what the outcome should be, how the input affects output, how one item affects other items, and more. This is not an area for an entry clerk to be working.

Customer service has really ramped up in effectiveness. Cross training so one representative can assist without multiple transfers, has been a big improvement. The online support platform allows for creating a case, following progress and constant communication.

Choosing an 8 rating leaves room for the major and exciting changes that are in progress. We look forward to what is rolled out soon based on the ever present feedback from users.
Score 8 out of 10
Vetted Review
Verified User
Review Source
The software is easy to use and there are helpful links attached to almost every action. There are plenty of opportunities to learn how certain functions work and there is a vast library of helpful tutorials to guide you with every step. You can rewatch the tutorials as many times as needed to make sure you are able to grasp the program.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It has it's quirks from a speed perspective with every update they put out. It's never consistent on what speed issues occur after the last update. It's always one section will guarantee lag after an update.
February 27, 2021

Overall Excellence

Score 9 out of 10
Vetted Review
Verified User
Review Source
In almost all cases ADP allows for drill down options no matter where you are. They reporting functionality is fantastic with their field grabber tool. On every feature I can think of there is a question mark icon that allows access to how to tutorials or videos which is really helpful. They also offer The Bridge which is a forum where you can ask other users questions and is very helpful.
February 26, 2021

Payday with ADP

Score 9 out of 10
Vetted Review
Verified User
Review Source
It is easy to use ADP Workforce Now. The program is very user friendly. It offers lots of options. It covers a wide range of solutions for processes in the workplace. It has opportunities for training. The training is very effective. The overall use is not complicated yet it provides a lot.
February 23, 2021

ADP gets the job done

Score 8 out of 10
Vetted Review
Verified User
Review Source
It holds its own as an HRIS/Payroll system. There are still areas that are clunky and old, that if updated would be more functional.
Score 1 out of 10
Vetted Review
Verified User
Review Source
Whenever they make "changes" or "Enhancements", it just buries things that used to be easy to find. What I mean is these changes make things more complicated to find, or they change the look or capability of other screens that you need. There is no easy avenue to find anything anymore... too many subgroups. It's frustrating and to come in one a payday, just to find that "new Enhancements" were made over the weekend, causes a LOT of undue stress for me.
Samuel Rodriguez | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
It is a very user friendly system, it has a lot of how to videos and notes. They have a very robust training system which include virtual and in room trainings. I went over all the trainings they had on the website and did the physical trainings as well. You can even get certificates for the completed trainings.
Score 9 out of 10
Vetted Review
Verified User
Review Source
ADP's basics are quite easy particularly for employees (self service) and manager/timekeepers. For HR, some aspects are quite easy, others are complicated and require thorough knowledge of "ins and outs" to avoid issues. Some of ADPs workflows, meant to be used for all organizations, don't quite meet our needs and could result in issues without knowledge of how to avoid.
October 26, 2020

ugh

Score 1 out of 10
Vetted Review
Verified User
Review Source
Very labor intensive. It is an over-robust system for average user.