ADP Workforce Now

ADP Workforce Now

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Score 8.0 out of 100
Top Rated
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ADP Workforce Now

Overview

Recent Reviews

A Great All-In-One HR Tool

9
April 26, 2022
ADP is one of our centralized HRISs that all employees use. This serves as our main data hub for employee information as well as an …
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My experience

6
April 26, 2022
We use ADP Workforce Now for Human Resource Management, Payroll & Time Management. We are using this company-wide for new hires, time …
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Great product!!!! Tons of functionality

6
April 14, 2022
We use WFN for payroll, HR, benefits, and PTO, it's used by HR & Payroll, and our general managers. We use it to track PTO for multiple …
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Great for Employees

7
March 23, 2022
ADP kept track of our time and PTO. It made payroll easier and requesting time off simple. The staff was able to use it to clock in and/or …
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ADP [Workforce Now] Payroll/HR Review

9
March 23, 2022
We use ADP [Workforce Now] to process the company payroll; we are in the process of implementing the HR module and will be using ADP …
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Human Resources Manager

10
February 17, 2022
I have worked with ADP Workforcenow since 2015. ADP's evolution has been outstanding and it has provided different sources to all ADP …

ADP Workforce Now

8
February 03, 2022
It is our time clock and payroll system. I use it to add employees and keep track of their licenses and annual evaluations. Each employee …

ADP -A Must Have

10
January 06, 2022
Their software was perfect for managing HRIS Matters. The hands-on approach they take with support. The price and ease of use. All aspects …
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Great program! User friendly and efficient!

10
January 06, 2022
We used ADP for scheduling, all employee paperwork, payroll, and training. The training is the biggest problem that ADP addressed as it is …
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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Best of Award, Best Of Usability 2021
TrustRadius Best of Award, Best Of Feature Set 2021

Popular Features

View all 48 features

Direct deposit files (907)

8.7
87%

View and generate pay and benefit information (904)

8.6
86%

Update personal information (892)

8.6
86%

Pay calculation (916)

8.6
86%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Essential

Contact sales team

Cloud

Enhanced

Contact sales team

Cloud

Complete

Contact sales team

Cloud

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Human Resource Management

7.7
77%

Payroll Management

8.2
82%

Leave and Attendance Management

7.9
79%

Employee Self Service

8.1
81%

Asset Management

6.0
60%

HR Reporting

7.3
73%

Onboarding

8.1
81%

Performance and Goals

7.5
75%

Performance Management

7.5
75%

Succession Planning

6.0
60%

Recruiting / ATS

6.9
69%

Product Details

What is ADP Workforce Now?

ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.

•All-in-one: A configurable HR platform to efficiently manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.

•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.

•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce

•Insights in the flow of work: Make decisions with confidence, informed by insights from a robust workforce database .

•Integrated and connected ecosystem: Broaden people management capabilities with the largest HR ecosystem that integrates with leading third-party solutions. Connect with vital partners such as accountants, brokers and financial providers.

PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improve accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow. Manage payroll for a global workforce with a single solution.

HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduce the time spent with paperwork and increase the time managing and transforming your people. Automate and streamline key needs including new hire onboarding and employee acknowledgment. Reduce employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.

TALENT. Recruitment, performance management, compensation, learning. Attract top talent with intelligent and easy-to-use tools. Advertise open positions across 25,000+ Job Sites with JobTarget. Take a proactive approach to hiring with embedded ZipRecruiter Job Slots that helps you identify and match active job seekers with best fit jobs. Intelligently analyze which applicants best match your job description with Profile Relevancy. Define job requisitions with confidence using industry and geographic Compensation Benchmarks. Streamline the performance review process to better assess and develop high-performing teams. Align performance to corporate goals with the help of cascading and weighted goals and view team priorities and goal progress in one place with an organized Performance dashboard. Provide flexibility outside of the traditional annual review process with continuous and non-common date reviews. Develop a defined pay-for-performance compensation strategy to help retain top talent.

BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Administer benefit plans, execute a smooth open enrollment process, and collect the data required to be compliant with the ACA. Utilize electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.

TIME & ATTENDANCE. TIme tracking for both employees and managers. Manage labor costs, boost productivity and simplify compliance by automating timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.

ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.

MOBILE. Equip employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.

ADP MARKETPLACE. Broaden the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.

ADP Workforce Now Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

ADP Workforce Now Screenshots

ADP Workforce Now: the simple and complete human capital management solutionBenchmarking by ADP DataCloud: an award-winning, easy-to-use application with an unmatched data set ... available to ADP Workforce Now clientsADP Workforce Now clients can equip their employees with the top-rated ADP Mobile self-service app

ADP Workforce Now Videos

ADP Workforce Now All Things Pay
ADP Workforce Now Reporting & Analytics
ADP Workforce Now: A Complete HR Suite
ADP Workforce Now Essential Learning
ADP Return to Workplace: Features Tour
The ADP Mobile Solutions App
ADP Workforce Now Recruitment

Watch ADP Workforce Now: human capital management solutions from hire to retire

ADP Workforce Now Downloadables

ADP Workforce Now Integrations

ADP Workforce Now Competitors

ADP Workforce Now Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%

ADP Workforce Now Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported Countriesmore than 50 countries currently supported
Supported LanguagesEnglish, Spanish, Canadian French

Comparisons

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Frequently Asked Questions

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is ADP Workforce Now's best feature?

Reviewers rate Direct deposit files highest, with a score of 8.7.

Who uses ADP Workforce Now?

The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees) and the Hospital & Health Care industry.

Reviews

(1-25 of 1006)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
The best thing about ADP Workforce Now is its payroll management system. This HCM system has many good things to talk about, like time, attendance, and employee benefits management features that make it more accurate and perfect for any HR team in any small and big corporation. You can process employee payroll with ADP Workforce Now in a few steps.
Score 9 out of 10
Vetted Review
Verified User
Review Source
ADP is one of our centralized HRISs that all employees use. This serves as our main data hub for employee information as well as an employee portal for people to access their tax documents, request time off, look at their paystubs, etc. Every employee has their own profile, and our company currently sits at around 1,200 employees. Finally, our HR teams use the tool for some more analytics, DEI metrics, and scheduling.
April 26, 2022

My experience

Score 6 out of 10
Vetted Review
Verified User
Review Source
We use ADP Workforce Now for Human Resource Management, Payroll & Time Management. We are using this company-wide for new hires, time cards along processing payroll. It solves our file management in one location.
Score 6 out of 10
Vetted Review
Verified User
Review Source
We use WFN for payroll, HR, benefits, and PTO, it's used by HR & Payroll, and our general managers. We use it to track PTO for multiple policies/classes of employees. It's used for when our customers need to buy out contracts, we use the payroll to determine time left on the contract and any other special requirements.
March 23, 2022

Great for Employees

Score 7 out of 10
Vetted Review
Verified User
Review Source
ADP kept track of our time and PTO. It made payroll easier and requesting time off simple. The staff was able to use it to clock in and/or out within a radius. We were able to track our vacation and sick time with the click of a button. It made tracking time simple.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use ADP [Workforce Now] to process the company payroll; we are in the process of implementing the HR module and will be using ADP [Workforce Now] for onboarding and all other HR functions. ADP [Workforce Now] has allowed our company to consolidate multiple functions that were being handled with several vendors. ADP [Workforce Now] also provided our company the ability to streamline many internal processes.
February 17, 2022

Human Resources Manager

Maria Eugenia Tourn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have worked with ADP Workforcenow since 2015. ADP's evolution has been outstanding and it has provided different sources to all ADP users.
The Benefit Portal, Talent portal and the Cloud have really assisted all HR Professionals in time-saving. Our company uses ADP across the whole organization and within the last years we have implemented both the Benefit Portal and Cloud.
Mark Hautala | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I primarily use ADP Workforce to clock in and out for work. We're able to see our punches for a given week and has views for the current pay period, previous pay period, and future pay period. It also has our holidays and days off on the calendar. Highly satisfied with ADP Workforce Now.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We are using it across our whole organization of around 50 employees. We have been using ADP for the last 5 years or so at least. We are using it for Payroll, Benefits, Learning Management Software. We also use it for time keeping purposes and for time off record keeping.
February 03, 2022

ADP Workforce Now

Score 8 out of 10
Vetted Review
Verified User
Review Source
It is our time clock and payroll system. I use it to add employees and keep track of their licenses and annual evaluations. Each employee can clock in and out add vacation time change their tax information, its very convenient. I run monthly reports so I can pay union dues and calculate bonuses based on anniversary dates.
Jennifer Spivey | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
ADP Workforce Now is being utilized by my company for payroll, benefits administration, timekeeping and general HRIS. The bundled products allow us to utilize one product and software which allows for quicker training for new users and an ease of troubleshooting when an issue arises. The product also has onboarding and recruiting capabilities, and many additional features for added cost.
January 06, 2022

ADP -A Must Have

Score 10 out of 10
Vetted Review
Verified User
Review Source
Their software was perfect for managing HRIS Matters. The hands-on approach they take with support. The price and ease of use. All aspects of HR could be handled through the applications offered. They allow you to build bundles to select the products you use the most so you are not paying for aspects you are not using. When a case is escalated you're assigned a personal representative who will work with you hand in hand to ensure that your issue is resolved. The implementation team also has a hands-on approach in getting the system set up for use. This is a great company.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We used ADP for scheduling, all employee paperwork, payroll, and training. The training is the biggest problem that ADP addressed as it is user-friendly and made it easier for employees to complete their required training. I was the house manager over a 20+ bed facility in Plymouth, this program helped with the organization of everything including the employees. As said above it is a program that is user-friendly and is very efficient!
Michael Wedell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is a comprehensive, go-to source of employee information. I use it to check my pay, benefits, organizational chart, etc. I haven't experienced any problems using this platform. The platform is updated in real-time as well. For example, when a manager left my company recently the organizational chart was updated to show she was no longer working.
Melissa (Missie) Sonnier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use it as a whole across the organization for payroll and all HRIS for a multicompany business. We have used it since 2017 and are mostly satisfied with the product with the exception of a few areas that could use improvement. Health & welfare calculation is one of those areas.
December 29, 2021

Workforce Now Works

Score 6 out of 10
Vetted Review
Verified User
Review Source
ADP Workforce Now is being used within my company for recording keeping as well as the electronic time clock. The entire organization uses the platform and it addresses the problem of communication and honesty. Clocking in for work is done one way and everyone is kept honest.
Score 1 out of 10
Vetted Review
Verified User
Review Source
They sell it as a full-service solution and while that may have been true for Workforce Now, but [I believe] it is NOT true for NextGen. [In my experience] hey are forcing [us] to switch from Workforce Now to NextGen even though the service specialists don't know how to use it and it constantly has bugs and "known errors". I've spent thousands on an additional payroll admin, hidden fees, corrections, and I wish I was exaggerating - hundreds of hours on hold with them. I know ADP is supposed to be the best nationally, but this just cannot be true. There has to be better than this. [I believe] if you like your staff to think you are purposefully not paying them, use ADP. Otherwise, steer clear.
Nate Casimiro | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
ADP Workforce is the centralized employee portal for requesting paid time off and sick time, receiving pay stubs and tax documents, and various other organization information. It was also used for HR and employee updates and benefits management, although to a slightly less successful capacity. It was the go-to tool for basic human resources needs.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use ADP Workforce Now to manage and track many HR-related tasks. From payroll to time-off requests to benefit elections during open enrollment. We also receive our annual tax documents electronically through the app. I can add or edit beneficiaries to my plans within the app as well. I do most of my interactions within the mobile app, which is very user-friendly.
December 10, 2021

ADP - 1 year experience

Evgeny Erofeev | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I am a current user of this software. I use the desktop option for my everyday needs: - clock-in and clock-out (you could add any breaks as well) - submitting an application for the PRO days (regular and floating) - check my paychecks (work hours, overtime, paid time off, commission, SPIF, incentive) - my benefits (medical, dental, vision insurance plans, FSA, all other insurance) I use the mobile version as well for my paychecks.
Ginny Haralson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I rely on ADP Workforce Now to provide complete solutions for HR and employee management. We maintain all employee records, salary history, and process payroll and taxes through the platform. In addition, the system tracks employee PTO time, holidays and integrates with ACA reporting. We use the ADP Learning platform, which has been a valuable resource for employee skills training and new manager onboarding. The recruitment and talent acquisition solution has been invaluable to our company, and the Career Center allows for our company to have a much higher exposure to potential candidates. I also use the Onboarding experience for new hires and the performance management system for annual reviews, counseling, and PIPs. The analytics dashboard has provided me with real-time data on our workforce and trends in everything from employee turnover, cost control, and DE&I that we actively use and measure. The data cloud storage has allowed me to transition to a paperless records system for everything related to HR and personnel, and the custom reports have allowed me to create powerful reporting for the company leadership.
Score 10 out of 10
Vetted Review
Verified User
Review Source
ADP Workforce Now has helped us to streamline our onboarding, benefits, 401K, and performance management systems over the past 4 years. Not only is the platform the best for payroll, but there are also so many other aspects of the system that help in everyday work situations. We are pleased with the analytics, reports, dashboards, and the amount of information that is collected and reported on for any need.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use ADP in a number of ways. We house update training for HR and IT. Our pay details are housed here as well so anyone can go in and see their paychecks, their financials for retirement as well as your W2s. We are able to exist more freely in our work because ADP is tremendous at keeping this other stuff well organized and easily available.
December 09, 2021

ADP Workforce Now review

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use it for everything, clocking in and clocking out, time off, 401k and other plans we offer, documents, onboarding, training... literally everything. It's a great program to keep everything in the business organized and to make sure we communicate with all employees easily and efficiently. Easy to use never have any issues with it!