Great to keep all documents in one place....
We currently us ADP Workforce Now to have staff members clock in and out, look at their pay, submit vacation time off, etc...ADP Workforce …
Overview
What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Recent Reviews
How ADP Workforce Now Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Direct deposit files (983)8.787%
- Pay calculation (995)8.787%
- Update personal information (968)8.686%
- View and generate pay and benefit information (977)8.383%
Reviewer Pros & Cons
Pricing
Essential
Contact sales team
Cloud
Enhanced
Contact sales team
Cloud
Complete
Contact sales team
Cloud
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
ADP Workforce Now Demo | ADP
www.adp.com
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ADP Workforce Now?
ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.
ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.
•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.
•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.
•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce
•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .
•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.
PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.
HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.
TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.
BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.
TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.
ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.
MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.
ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.
ADP Workforce Now Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
ADP Workforce Now Screenshots
ADP Workforce Now Video
ADP Workforce Now - All-in-One HR Platform
ADP Workforce Now Integrations
- Oracle Fusion Cloud HCM
- SAP Concur
- Sage Intacct
- QuickBooks Desktop Enterprise
- 100+ integrations via marketplace.adp.com and APIs
ADP Workforce Now Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | more than 50 countries currently supported |
| Supported Languages | English, Spanish, Canadian French |
Frequently Asked Questions
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.7.
The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).
ADP Workforce Now Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 70% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
Compare with
Reviews and Ratings
(2090)Attribute Ratings
Reviews
(1-25 of 1088)Companies can't remove reviews or game the system. Here's why
April 01, 2024
Great to keep all documents in one place....
We currently us ADP Workforce Now to have staff members clock in and out, look at their pay, submit vacation time off, etc...ADP Workforce Now is working wonderful for the company. It allows us to keep everything in one place, under one program. The only thing that I personally don't like it when we need to submit time off we have to click a link that opens another window in order to submit the requested time off. That is the only problem that I think would need to be reviewed and planned differently.
ADP Workforce Now is essential to not only our HR department but our employees too. It is an all in one HR solution because payroll and benefits can be managed here. Every year this tool makes our lives easier. It is easy to use and if we every need any help we can reach out to the ADP team for assistance. This tool helps make employees lives easier due to its ease of use.
March 29, 2024
ADP Workforce Now - Great for Payroll
I have used ADP Workforce Now since around 2019 and find it much more intuitive now. When I used it a few years ago it did not seem very modern. Now, with the updates to make it more user-friendly and intuitive, it is much better to use. I would recommend it.
March 29, 2024
ADP for outside sales team.
I am an employee whose employer uses ADP Workforce Now for time/attendance and payroll/benefits.
Score 1 out of 10
Vetted Review
Verified User
We were with ADP Workforce Now for one year. The expense was over $48,000. From day one, the payroll was wrong. In my opinion, the software is antiquated. In my experience, software problems every payroll. If you wanted help with HR. Maybe you will get an email in two weeks. By that time, the situation has resolved or it was too late. By March of last year, I wanted to leave. They assured me, they would do better. In my experience, they never set up the employee deductions correctly. 2 payroll cycles some employees did not get paid, because they took too many deductions. In my experience, they left us with no solution and just a "sorry". In my experience, they never filed our State taxes because they did not have our Alabama SUI number. Hello, we work in Maryland. We have no Alabama employees. It is March, I still do not have the 940's. In my experience, they continue to take $ 3500 per month from our Bank account and we have not used the service since Dec 2023. Please save yourself money and time, in my opinion, ADP Workforce Now does not value your time. I think this is the worst payroll service-ever.
December 06, 2023
HR Department of One Savior
As an HR/Payroll department of one ADP Workforce now was able to assist in automating many different processes. We currently use the onboarding function which allows new employees to complete all new hire paperwork including the I-9 within ADP prior to their first day. Then through ADP I am able to verify through the E-verify system. All documents are saved within the profile. We also utilize the time and attendance function which has been a godsend with our technicians we are able to capture all of the necessary information to be able to bill back our customers. Vacation policies are built in so accrual rates automatically increase when necessary, rollover amounts occur automatically. We also use it for merit increases and bonuses. Manager are able to put in their recommendations and then it goes through the proper approval process before automatically being added to the payroll. I have had great experience with customer service and would highly recommend this product to anyone looking to change. Oh are you adding a new state? ADP handles the tax filings for you as well.
October 25, 2023
ADP is a great source for handling our pay needs
I have used ADP Workforce Now for over 8 years. The representatives are always helpful to resolve issues when they arise & keep us updated as compliance laws are always changing.
October 24, 2023
Payroll gets the job done, the other products.....
Our business is a non-profit that operates decentralized with a large number of the workforce comprised of 1500 employees, most are part-time variable hour and seasonal staff. Our operations span over 4 counties. We utilize most all products ADP offers. We struggle with quality candidates in recruitment, communication/training, retention, stats, and limited funding large spans of control/streamlined approached to staffing due to limited funding.
October 24, 2023
ADP Workforce Now is extremely user friendly!
I use ADP Workforce Now for Onboarding, Recruiting, Payroll processing, Benefits, Smart Compliance, and Reporting. The Onboarding module has decreased the time it takes to onboard an employee dramatically, putting the new hire in charge of the process. The recruiting module flows directly into the onboarding reducing a lot of data entry. Smart Compliance has recently become much more user friendly, giving the user access to information we previously had to call ADP to obtain. Overall, ADP Workforce Now has become much more user friendly, allowing the company to reduce costs incurred with overtime. The Human Resources, Payroll, and Finance departments are much more efficient, not having to rely on ADP help desk to solve minor issues.
October 23, 2023
ADP Delivers for Payroll
We use ADP to pay employees in 5 different company codes and 4 different pay cycles. Our companies are registered in a total of 12 states.
October 16, 2023
Efficient and thorough!
I use ADP for hiring and onboarding of new expatriates, for their monthly payroll but also to get reports and manage vacation accruals through Time and Attendance.
October 12, 2023
ADP has room to grow for me
The system is being used for Time & Attendance as well as HR company wide
Score 1 out of 10
Vetted Review
Verified User
Our company creates and implements lighting designs for major events and luxury brands. We employ a core team of designers and engineers who plan the work and interact with clients and then a we have a massive network of casual employees we bring in to execute the design. Each design is bespoke, technically complex, and short term, so our implementation teams are specially selected for each job to ensure we have the right people with the right skill sets on the job site. This creates several payroll challenges, I have a huge pool of folks who may or may not work for us in a given week, quarter, or year, and there's really no way for me to know which employees will get a lot of work and which ones will only work for a day or two. I was looking for a payroll company that could handle the expansion and contraction of our label pool without requiring a bunch of busy work from me. ADP Workforce Now appeared to be that solution.
September 12, 2023
PTO is a struggle without proper support
I use ADP to process payroll. Our newest issue is using the PTO in ADP. We used to keep it in our other system and only import the PTO. We have been struggling with getting accurate balances and accruals and have struggled to get good answers. Sometimes we get more of a mess than help.
August 25, 2023
User Friendly!
I use it to hire and make all changes to employees, including managing benefits, security access, resetting passwords, and learning management.
August 17, 2023
ADP’s downside
We use ADP for onboarding, Time & Attendance, job posts, reports, analytics, etc… I personally do the onboarding as well as trouble shooting anything within ADP. I also set up out holidays, PTO, import any changes, and assign practitioner access levels to all of our directors. Overall, we use ADP for the majority of our workflow.
July 27, 2023
How did we manage before ADP Workforce Now?
We implemented in 2019 about a year ahead of the COVID-19 pandemic. We quickly realized how fortunate we were in doing so once the pandemic hit and remote work became commonplace. W do not know how we would have managed time and attendance, payroll, recruitment and onboarding remotely with the paper laden processes we had in place beforehand. ADP has helped us improve our efficiency and accuracy of data and processes allowing more time to focus on other objectives. Compliance and ACA management is managed with less time and effort.
July 19, 2023
ADP WFN Review - Moving to the SAS environment
Our agency uses ADP WFN for data, payroll, recruiting, performance management and many other functions. ADP WFN has robust reporting opportunities and is consistently updating this SAS to keep current with needs of different industries and types of employers. <br><br>For our organization, HR specifically enters all payroll, training, and compliance items, we also track and monitor compliance using ADP. After five (5) years using this system, we are still learning about the system and all of it's capabilities. I personally would like to become ADP certified so that my understanding and knowledge of how the SAS works will continue to grow and assist not only the organization with working smarter not harder, but also lends the opportunity for user training. So far, our agency is very satisfied with the functionality of ADP WFN.
July 18, 2023
ADP to me as of 5-25-2023
Time and attendance instead of paper timesheets (I can
read), also use HR functions – schedules, reports, ACA, and of course, payroll processing with tax returns.
July 13, 2023
Potential for Greatness If Used Effectively
We use ADP Workforce Now from Recruiting to Retirement. Our entire employee experience is now being handled in the various areas of Workforce Now. Using one source system allows us to to tailor each step and part of our processes, to better suit our environment and culture. We keep relevant and timely throughout our employee life-cycles. From welcome videos to learning modules to interval surveys that allow us to check the temperature and progress of our employees and initiatives. We also continue to open up new areas of employee self-service to give our employees more visibility and control over their own experiences. ADP Workforce Now has been the most instrumental part of our being able to build upward and outward as our organizational needs change and grow.
July 13, 2023
ADP Workforce Now release my stress levels.
We're fully integrated workforce management systems that gives our organization best solutions to access to payroll, HR and Benefits and time attendance information which meets our organizational needs. So far, we never encountered any problems that we think or thought that the organization may not like it. Overall, the products itself are the best software that the organization needs for simple and detail constructive solutions.<br>
July 12, 2023
ADP WorkForce Now is a very decent product
We use ADP WFN for managing our employee's information, benefits, processing payroll, time and attendance, and time off policies. The product helps everything as mentioned be centrally located and connected. Also, it is very user friendly for our supervisors who do not typically use computers on a daily basis.
July 11, 2023
Overall, ADP Workforce Now is a Good Product.
It is our main HCM system and is used for all aspects of payroll.
July 10, 2023
Pros and Cons of ADP Workforce Now.
ADP Workforce is now utilized for Recruiting, Benefits Administration, and Payroll Processing. We currently have two company codes with around 250 employees each. We are able to maintain a separation between our faculty and professor type by having two company codes.
July 10, 2023
ADP Workforce Now - Worth the Investment!!
We use ADP Workforce Now for HR, payroll, e-time, benefits, and keeping electronic employee files. Using ADP Workforce Now for payroll and e-time makes our jobs a lot easier because we can always access employee timecards and then easily import them when it's time to run the payroll. The payroll module makes sure that taxes and proper deductions are always coming out. Benefits and carrier connections have truly made my life easier because I enter it once into ADP Workforce Now and then the data is EDI sent to the correct carrier, so I don't need to enter the same data on multiple websites.