AeroCRS

AeroCRS is a web-based system provided by AeroCRS Ltd. that aims to offer comprehensive technology services and distribution connectivity to travel companies worldwide. The vendor states that this solution caters to airlines of all sizes, including start-ups, low-cost carriers, and full-service carriers. It is designed to serve various professions and industries such as airlines, travel agencies, tour operators, cargo companies, and aviation service providers. AeroCRS provides a range of features and functionalities to help businesses in the travel industry streamline their operations and enhance their customer experience.

Key Features

Marketing Automation: According to the vendor, AeroCRS offers marketing automation tools that enable the automation and personalization of communications with passengers. Users can create templates for different purposes and send them directly from AeroCRS PSS. Triggers can be set based on various actions such as feedback, online check-in reminders, and promotional campaigns. The vendor claims that these tools can help increase revenue and average deal size by automating cross-sells, up-sells, and customer follow-ups. Additionally, the automation tools are said to free up staff time for more creative tasks, potentially leading to increased productivity and efficiency.

Operations Management System: AeroCRS provides an operations management system that, according to the vendor, allows users to easily and efficiently manage their route operations. This includes managing route schedules, service loads, fares, classes, and seat allocations. The vendor claims that the operations management system helps improve revenue and profitability by providing control over commercial, operational, and revenue accounting processes. Users can effectively manage their passenger operations, customer management, and communication with passengers through this system.

Advanced Coupon & Affiliate System: AeroCRS offers an advanced coupon and affiliate system, according to the vendor, to enhance sales and service over the AeroCRS provided IBE (Internet Booking Engine). Customers can redeem coupons, and affiliate partners can join the company. The system allows users to sell any type of cargo, issue quotes, generate documentation, and collect payments from a single screen. Communication with customers can be done through email, SMS, WhatsApp, and more, with all archive communications saved for easy reference.

Cargo Management Suite: AeroCRS provides a comprehensive cargo management suite, according to the vendor, that empowers users with complete control over commercial, operational, and revenue accounting processes. Users can manage sales processes, including selling different types of cargo, issuing quotes, generating documentation, and tracking shipments. The suite includes features such as eAWB (Electronic Airway Bill) generation, shipment e-tracking, customer information services, and cargo status control.

Web-based System: AeroCRS is a web-based system that, according to the vendor, does not require any installation. The AeroCRS team is responsible for system maintenance, software updates, and performance monitoring. The web-based system provides users with easy access to their account and data from anywhere with an internet connection. The vendor claims that users can benefit from the latest features and enhancements without the need for manual updates or installations.

Integrations: AeroCRS offers integrations with industry-leading software solutions, according to the vendor, to expand the services provided. Users can request specific integrations tailored to their company's needs. The integrations allow for seamless connectivity and collaboration with other software solutions, enhancing the overall functionality and capabilities of AeroCRS. The goal of these integrations, as stated by the vendor, is to provide a full-service solution to customers by integrating with various systems to streamline operations and improve efficiency.