TrustRadius Insights
Users of AffiniPay for Associations have found the software to be an excellent solution for streamlining their payment processes and …
Overview
What is AffiniPay for Associations?
Fintech company AffiniPay headquartered in Austin offers their eponymous Affinipay for Associations application, supporting member management for nonprofits and similar entities with payment processing, as well as reporting features.
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What is AffiniPay for Associations?
Fintech company AffiniPay headquartered in Austin offers their eponymous Affinipay for Associations application, supporting member management for nonprofits and similar entities with payment processing, as well as reporting features.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
AffiniPay for Associations Demo
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Product Details
- About
- Tech Details
What is AffiniPay for Associations?
AffiniPay for Associations Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of AffiniPay for Associations have found the software to be an excellent solution for streamlining their payment processes and improving member satisfaction. With the ability to enable installment payments and provide a secure platform for members to pay for products and dues, organizations have experienced positive impacts on their operations. Busy members appreciate the ease and convenience of paying their dues and registering for events without encountering much hassle. AffiniPay's reliability and expert live customer support have also been key factors in making it a great company to work with.
One of the key business problems solved by AffiniPay is the ability to easily search for transactions, process refunds, and identify failed transactions. This functionality has saved users time and frustration, allowing them to efficiently manage their financial transactions. Additionally, AffiniPay has been particularly beneficial for Association Management Companies who can set up multiple clients and process payments seamlessly. The software has also been praised by small office staff who rely on it for payment processing, finding it easy and reliable. Overall, users have been satisfied with the service's reliability, making it a trusted solution for their payment needs.
Easy to Use: Users find AffiniPay to be extremely user-friendly and intuitive. Many reviewers have stated that the software is easy to navigate, making tasks such as payment processing, refunds, and generating reports quick and hassle-free.
Seamless Integration: The seamless integration of AffiniPay with association platforms is highly praised by users. They appreciate how effortlessly they can collect dues, register for events, and accept sponsorship payments through the software. This integration streamlines their operations and saves valuable time.
Excellent Customer Support: Users consistently mention the excellent customer support provided by AffiniPay. They appreciate the timely responses from the support team and their efficient handling of any issues that may arise. Reviewers value having real people who are courteous and professional assisting them whenever needed.
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Lack of Customization Options for Reports: Some users have expressed frustration with the limited customization options for generating reports in AffiniPay for Associations. They would like to be able to sort and filter reports by payment type, dollar amount, and date, as the current manual manipulation process is time-consuming.
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Complicated Monthly Summary Statement: Several users have found the monthly summary statement in AffiniPay for Associations to be overly complicated. They feel that it could be simplified to provide a clearer overview of their financial transactions. Additionally, they mention the inconvenience of not being able to easily access daily reports from within the monthly deposit report.
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Inconsistent Data Translation from Management Software: A number of users have reported issues with data translation when uploading information from their management software into AffiniPay for Associations. They have had to manually match up payment information to deposits in QuickBooks, which adds extra work and increases the chance of errors occurring during reconciliation.