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Affirm offers a range of use cases that benefit both customers and businesses. Customers have the option to buy products via installments, …
Overview
What is Affirm?
Affirm, headquartered in San Francisco, offers their dynamic payment system for ecommerce, supporting payments broken out into installments to accommodate shopper preference.
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What is Affirm?
Affirm, headquartered in San Francisco, offers their dynamic payment system for ecommerce, supporting payments broken out into installments to accommodate shopper preference.
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Competitors
- Tech Details
What is Affirm?
Affirm offers buy-now-pay-later solutions for ecommerce sellers and brick-and-mortar stores as well. The solutions are designed to increase customer awareness, consideration, and conversion across every channel—from e-commerce to in-store.
Affirm Video
When you offer flexible payments, shoppers can spring for more of what they're looking for.
Affirm Competitors
Affirm Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(8)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Affirm offers a range of use cases that benefit both customers and businesses. Customers have the option to buy products via installments, making them more affordable and allowing them to pay for big items in segments, which makes the purchase process easier. This flexibility in payment options not only increases average order amounts by making the purchase seem less expensive but also helps customers establish new credit. Users appreciate the easy and fast process of using Affirm, often leading to recommendations from satisfied customers. Additionally, Affirm's customer support is known for responding quickly to resolve technical issues, providing users with a positive experience.
For businesses, integrating Affirm into their payment process has several advantages. Applying for Affirm credit takes less than 5 minutes, increasing the sales ratio and closing sales more effectively. By offering deferred payments and increasing average order value, Affirm becomes a risk-free way for businesses to provide financing options to customers. Furthermore, Affirm captures customers who would not have made purchases without the financing option, thereby increasing revenue and improving conversion rates. Businesses also utilize Affirm to offer a buy now pay later program on their e-commerce websites for high-ticket items, attracting new customers and enhancing the payment experience.
Overall, Affirm solves the problem of affordability by providing payment flexibility, benefiting both revenue and customer likelihood to purchase. It helps customers afford big purchases over time while saving them from credit card debt and financial strain. This alternative to layaway allows clients to create affordable options without using existing credit. Moreover, lower-income buyers are introduced to products they may not have otherwise considered, resulting in increased overall sales. With its ease of use, variety of payment options, and positive impact on sales, Affirm proves to be a valuable tool for both customers and businesses alike.
Intuitive and Simple: Users find Affirm to be easy to use and navigate, with many reviewers praising its intuitive interface. Some users have mentioned that Affirm is intuitive and simple to use.
Flexibility in Payment Options: The flexibility offered by Affirm, including the ability to make purchases and pay over time with various payment options and interest rates, is appreciated by users. Several reviewers have highlighted the flexibility of Affirm's payment options.
Quick Credit Qualification Process: Users appreciate Affirm's quick credit qualification process for online purchases, making it convenient for customers who want to finance their purchases without delay. A number of reviewers have mentioned the quick credit qualification process provided by Affirm.
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Low Revenue Generation: Some users have mentioned that they experienced low revenue generation while using Affirm. They expressed concerns about the impact on their business and the financial loss incurred.
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Poor Online Rating: Several reviewers have expressed dissatisfaction with the online rating of Affirm, indicating that it is not up to their expectations. This negative sentiment from users may affect the reputation and credibility of the platform.
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Difficulty in Taking Out Another Loan: A significant number of customers have stated that they encountered difficulty when trying to take out another loan, even after paying off their existing loans. This limitation hinders their ability to access additional funds for business growth or personal needs.
Users commonly recommend using Affirm for payment-based purchases with little to no credit. They highlight the convenience it offers. Additionally, they suggest ensuring timely payments to avoid negative consequences such as being sent to collections or blacklisted. Some users advise having a person available for setup and checking if there is enough profit margin to cover Affirm's fees. Furthermore, users recommend seeking proper support and ensuring a seamless end user interface for a glitch-free experience. Overall, users find Affirm to be a great option for expanding payment functionality and simplifying the checkout process for customers.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
April 07, 2022
Offer Affirm financing to grow your average order values
Affirm offers flexible financing options to our customers for higher ticket items costing $100 or more. Our product offering is typically subscription based which Affirm does not offer financing for but we have been able to expand our offerings to high value retail items which Affirm is a great fit for.
- Financing
- Integration
- Documentation
- Support
- Flexibility in advertisement
- Administrative communication
- 0% financing
- Easy integration
- Support
- Increase in orders over $100 by 5%
- Exposure to broader range of clientele
April 04, 2022
Affirm was great, we now use Shop Pay
Affirm allows my business to do a buy now pay later program. We run an e-commerce website and integrate affirm in our payment process. Our business has a lot of high ticket items, and this allows customers the flexibility to pay over time. Lastly, customers that use Affirm usually buy more, which is fantastic.
- Easy installation.
- Great customer service.
- Painless pay as you go software.
- Fees could be lower.
- Today there are a lot of other alternatives.
- Needed some coding help.
- Pay as you go.
- Easy to set up.
- Customer service.
- Higher average order value.
- Mores sales.
- Better user experience.
Shop Pay uses affirm but it's more integrated with Shopify. I recommend Shop Pay more if you are interested in using pay as you go. There's better integration at the checkout and they treat customers really well. I highly recommend moving over to Shop Pay if you already use Affirm.
February 12, 2020
Really easy way to increase sales and average order size
We use Affirm as an additional option at checkout to help increase sales and average order size. Our average cart size is $500+, but we often get orders in the $5-10,000 range, so it is nice to give customers an option to make payments over time instead of all at once. The integration was effortless and easy to set up, so we have no issues and are very happy with everything.
- Helps improve conversions and increases average order size.
- Make us look bigger than we are b/c we can provide a financing option.
- We haven't had any issues as of yet, we are very happy with everything.
- Well, since it cost us nothing to implement, and we did the customization to the look and felt in-house, we saw an immediate positive ROI. Orders starting happening within the first week of implementation and haven't stopped since. We don't get tons of orders from Affirm, but it is steady, and they are typically for several thousand dollars.
We didn't see anything else out there that was as simple to use as Affirm. I don't know if there are other options out there, I bet there are, but we have had no need to look elsewhere because we are pleased with what we have. The whole process of implementation to getting orders was very seamless and straightforward to go through, so we never had any concerns.
- Simple implementation with Shopify Plus.
- Simple to add to product pages and checkout.
- None
Yes, but I don't use it
December 21, 2019
Affirm Review
Affirm is being used on our company website. We started to use Affirm to help gain new customers and for brand awareness.
- Customer support is always quick to respond.
- The dashboard is very easy to navigate and has useful information.
- Affirm has a lot of information they collect from the customer, it would be great to see more in the dashboard.
- Accounting has mentioned they would like to be able to adjust the daily export to show different, and more, information.
- Of the customers who used Affirm, so far 80% are new customers to our site.
- Increase in sales!!!
We have not used any payment plans before, this was the first for the company.