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Agiline CRM

Agiline CRM

Overview

What is Agiline CRM?

Agiline CRM is a customer relationship management (CRM) software. It is built around features like sales automation, marketing automation, customer service / help desk, and contact management.

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Recent Reviews
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Pricing

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Agiline CRM

Agiline CRM

N/A
Unavailable

What is Agiline CRM?

Agiline CRM is a customer relationship management (CRM) software. It is built around features like sales automation, marketing automation, customer service / help desk, and contact management.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Agiline CRM?

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Comparisons

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Reviews and Ratings

(8)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
July 29, 2021

A very helpful tool for customer relationship management.

Reuben Jude | TrustRadius Reviewer
Reuben Jude
Manager, Clinical Operations, Mental Health & Substance Use
Fraser Health Authority (Hospital & Health Care, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Agiline CRM solution has proved so beneficial for our organization as we can manage our relationship with our clients in a better and more professional way. It has many tools like sales automation, marketing automation, and contact management as well. My whole team is satisfied with its work.
Pros and Cons
  • Its marketing automation feature is fast and dynamic.
  • It has the capacity to hold many contacts intact and manages them amazingly.
  • Its interface is easy and not complex for beginners.
  • I have found its import of contacts quite complex.
  • It doesn’t work well with some of the browsers.
Likelihood to Recommend
Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.


Agiline CRM Feature Ratings
Sales Force Automation (9)
92.22222222222221%
9.2
Customer data management / contact management
90%
9.0
Workflow management
90%
9.0
Territory management
100%
10.0
Opportunity management
90%
9.0
Integration with email client (e.g., Outlook or Gmail)
90%
9.0
Contract management
90%
9.0
Quote & order management
100%
10.0
Interaction tracking
90%
9.0
Channel / partner relationship management
90%
9.0
Customer Service & Support (3)
93.33333333333334%
9.3
Case management
100%
10.0
Call center management
90%
9.0
Help desk management
90%
9.0
Marketing Automation (2)
95%
9.5
Lead management
100%
10.0
Email marketing
90%
9.0
CRM Project Management (3)
93.33333333333334%
9.3
Task management
90%
9.0
Billing and invoicing management
100%
10.0
Reporting
90%
9.0
CRM Reporting & Analytics (3)
90%
9.0
Forecasting
90%
9.0
Pipeline visualization
90%
9.0
Customizable reports
90%
9.0
Customization (4)
85%
8.5
Custom fields
90%
9.0
Custom objects
80%
8.0
Scripting environment
80%
8.0
API for custom integration
90%
9.0
Security (2)
90%
9.0
Role-based user permissions
90%
9.0
Single sign-on capability
90%
9.0
Social CRM (2)
95%
9.5
Social data
100%
10.0
Social engagement
90%
9.0
Integrations with 3rd-party Software (2)
95%
9.5
Marketing automation
90%
9.0
Compensation management
100%
10.0
Platform (1)
90%
9.0
Mobile access
90%
9.0
Return on Investment
  • Its customer service is perfect and gives timely responses.
  • Price is unfair and should be decreased.
  • Not browser friendly.
Alternatives Considered
Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to understand.
Other Software Used
Usability
9
Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact with them twice and found them highly responsive and professional people having complete command of the product which eventually facilitated us in solving our problem.
Support Rating
9
Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
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