Agiloft

Agiloft is managing all of our hospital and physician contracts that we negotiate with the health plans. The primary owner is our department which is the managed care department of our health system. We work with legal, compliance, risk and security during the workflow of the contract. Once the contracts are signed and put into action, we are able to publish all of the contracts to our central business office. They are part of the revenue cycle and have to review the contracts from time to time. Especially if there is a question on payment or lack thereof.

I would not change anything.

We use it differently today than we did originally. But it is used to communicate to our stakeholders' project status as well as a knowledgebase for all related docs, etc. It has become our trademark in the marketplace for people to receive communications that have a consistent format. We feed it with reports from a field reporting tool and it aggregates them and sends them out. This platform allows us to perform a lot of tasks with less resources.

This system is being used across the whole organization; however, the Legal department is the main user. We have not yet rolled this out completely, as we are still fine-tuning it as we receive feedback from our core users. The goal is to use this system to manage both internal and 3rd party contracts across every department. Our current method is manual, meaning all drafting, reviews, approvals, and tracking are done by hand, through Microsoft Office, or via email for each agreement. We are hoping that Agiloft will reduce the turn around time for each contract and give us a simpler way to track the initiation of contracts through to expiry. Much of this we have already experienced through system testing. This should also allow us to get closer to a paperless system.

We use the Agiloft Contract Lifecycle Management for managing the contracts with vendors. We also use to renew them as soon as possible to allow for the highest number of discounts. The main business problem resolved by the software is replacing paper documentation. Another one would be replacing the Excel and Doc sheets. It has become significantly easier for new employees to understand the way the contracts work compared to having folders of contracts. During Covid, where "emergency situations" became more commonplace, regular changes in contracts are only possible through software like this one.

We utilize this unique tool to manage requisitions, approvals, and contractor ticketing. Users across the entire business create requisitions, approvals route to the appropriate budget owners (based on a developed workflow), the appropriate finance team member, the entire accounting team, then the legal team for contract negotiation and purchase order creation. Agiloft has decreased our requisition approval turnaround time by four days - a huge value add to a fast pace high volume company like ours.