TrustRadius Insights
AgilQuest's online booking process has been found to be a useful addition to open work environments. Employees who frequently move around …
Overview
What is AgilQuest?
AgilQuest headquartered in Richmond offers their workspace solutions, including meeting room and desk booking systems, seat management, and workspace analytics.
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What is AgilQuest?
AgilQuest headquartered in Richmond offers their workspace solutions, including meeting room and desk booking systems, seat management, and workspace analytics.
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Product Details
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What is AgilQuest?
AgilQuest Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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AgilQuest's online booking process has been found to be a useful addition to open work environments. Employees who frequently move around the office have found the mobile app and call forwarding capabilities helpful. The scheduling of workstation hoteling allows teams to manage their team needs more efficiently. Additionally, administrators can view accurate usage reports to schedule rooms effectively.
The system has helped employees identify where colleagues are sitting, making it easier to collaborate. Users have found AgilQuest helpful for reserving office space on a daily basis, reducing wasted space. Checking in to reserved rooms holds employees accountable for their space usage and helps bridge the gap between physical workspace and team needs. The ability to rotate workstations and hoteling seats in an office building is beneficial for employees who are infrequently in-office, allowing them to reserve desks when they know they will be there.
Overall, AgilQuest saves time and money by streamlining the booking process and optimizing room usage, which ultimately results in enhanced employee productivity.
Helpful calendar format: Several reviewers have found AgilQuest's calendar format to be helpful for viewing room openings, making it easier to search and choose times that work best. This feature has made scheduling more efficient and streamlined for users.
Flexibility in adapting to changes: Many users appreciate AgilQuest's agility and flexibility in adapting to constant changes, making it a great tool for solving the problem of finding open space in a flexible office environment. The ability to make recurring reservations, change reservation times easily, and see who would be around their reservation has also been mentioned as a positive aspect by some reviewers.
Streamlined user-friendly tool: Multiple reviewers have praised AgilQuest as a streamlined and user-friendly tool for managing conference rooms, team rooms, and reservable open desks. They especially appreciated the ability for individuals to reserve space, providing more freedom and control in the booking process.
Confusing initial layout: Some users have found the initial layout of AgilQuest's room display confusing, as it shows all rooms and not just their availability.
High pricing: Several reviewers have mentioned that the pricing of AgilQuest is a bit high for them.
Difficulties with recurring reservations: Many users have noted that they cannot delete one day in a recurring reservation, which means they must delete all reservations and create a new one.
Reviews
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January 12, 2021
I have no reservations about AgilQuest as as a key component of our workplace strategy
AgilQuest is used across the entire firm. For the last six years we have been transforming our real estate portfolio from a traditional office design with one-to-one assigned seating to a model that shrinks the footprint and incorporates shared seating, open work spaces, and no private offices. AgilQuest is fully employed in the 15 offices we have remodeled. In the other 17, it is only partially utilized until leases expire and we build out the new space.
- User friendly with three ways of making reservations
- The mobile app
- Call forwarding to reserved desk
- Ability to search for where people are sitting
- The mobile app does not yet have a map feature that mimics the one in the desktop version
- At the time we launched, it didn't interface well with Outlook. So we couldn't reserve the room and send an invitation to attendees in the same step. As such, we elected to use AgilQuest for workstation reservations only and use Outlook to reserve meeting rooms and people. We understand this has been corrected but have been too busy to go back to test and relaunch that feature.
- The basic reporting package is a bit weak but it works OK for us. They want to upsell you on their more robust reporting platform.
- It is a key component in the firm being able to completely transform our working environment. We needed a hoteling software that would allow us to move from one-to-one assigned seating to seat sharing. This, in turn, has allowed us to shrink our footprints as leases expire and create a whole new working environment. Some key metrics thus far are: (1) our portfolio has dropped by 77,000 RSF despite significant headcount growth, (2) RSF per person has decreased from 260 in 2014 to 185, on our way to 150, as future renovations are completed, and (3) we have reduced future occupancy costs by $52 million.
As mentioned above, we haven't evaluated any other products since the implementation. At the time, it was the best fit for us. There may be other products on the market now that would be even better. However, AgilQuest serves us well and we are happy with it's performance. It would be a very big, expensive undertaking to transition to a different product and at this time there is no motivation to go down that road.