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Agilysys Stay

Agilysys Stay
Formerly rGuest Stay

Overview

What is Agilysys Stay?

Agilysys Stay (formerly rGuest Stay) from Agilysys in Alpharetta, is a suite of applications for hotel and hospitality management, including guest bookings workflow and analytics.

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Recent Reviews

TrustRadius Insights

Users of Agilysys Stay have found that the software effectively solves a range of business problems related to reservations management and …
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Pricing

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What is Agilysys Stay?

Agilysys Stay (formerly rGuest Stay) from Agilysys in Alpharetta, is a suite of applications for hotel and hospitality management, including guest bookings workflow and analytics.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Agilysys Stay?

Agilysys Stay Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of Agilysys Stay have found that the software effectively solves a range of business problems related to reservations management and guest interactions. With a user-friendly dashboard, checking in guests and managing reservations has become effortless, saving users valuable time and effort. Additionally, the software's seamless integration with room availability allows users to easily convey detailed information to their customers, enhancing their overall experience.

Agilysys Stay also addresses the challenges associated with guest management. The system streamlines the check-in and check-out process, ensuring a smooth and hassle-free experience for both guests and hotel staff. The guest engagement features enable easy communication with guests, enhancing customer satisfaction and loyalty.

While some users have experienced initial expenses during implementation, they find that the product's cost is pocket-friendly in the long run. Furthermore, despite occasional delays in issue resolution during roll-outs and upgrades, users appreciate the highly responsive customer service, which contributes to their productivity.

With its user-friendly modules and customizable functionality, Agilysys Stay allows users to accomplish a lot while tailoring the software to fit their specific property needs. Although there may be room for improvement in terms of timeliness, customer service remains available and committed to resolving any issues quickly. Overall, users are optimistic about the potential of Agilysys Stay and look forward to further fine-tuning the system to enhance their operations.

Easy and Simple Setup: Users have found the setup process of Agilysys Stay to be easy and simple, allowing them to customize the system according to their specific needs. Several reviewers mentioned that they were able to quickly set up the software, making it convenient for their staff to use and learn.

Intuitive User Interface: The smooth user interface of Agilysys Stay has been praised by users who find it easy to navigate. They appreciate its simplicity and quickness in handling day-to-day activities, making it accessible for everyone on their team.

Valuable Reporting: Once the reporting was set up, users found it to provide valuable information for analyzing data and making informed decisions. This feature has been regarded as a useful tool by multiple reviewers.

Connectivity and Performance Issues: Several users have experienced bugs and connectivity issues while transitioning between tabs, resulting in delays in updating availability and loading the database. This has affected real-time inventory updation and has caused frustration for users who expect a smooth interface.

Limited Training Options: Users have found the training for Agilysys Stay to be expensive and only available through the company's own experts, making it virtually unavailable through other mediums. This restricts access to training resources for users who may prefer alternative methods or find the cost prohibitive.

Lack of Robust Reporting Functionality: Some users have expressed dissatisfaction with the reporting functionality provided by Agilysys Stay, noting that it is lacking in areas that are important for their company's needs. They hope that future software updates will include better reports to meet their specific requirements.

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