Airbase

I couldn't recommend Airbase to anyone.

I think they are super well suited for all scenarios where someone needs an AP solution. The biggest issue is that so are other competitors who I feel are better equipped to succeed in the space.

Airbase is suitable for companies that don't have very many legal entities. The features for multi-entity companies are inefficient, often requiring the user to look at only one entity at a time. That, coupled with requiring the company to prefund money into an Airbase account in order to use a physical corporate card or virtual card can be burdensome. Prefunding requires that you maintain cash in Airbase in order for the credit cards to be used, which in reality, is more like a debit card. And when using multiple entities, you have to have money in separate accounts. Therefore, you have to constantly monitor if you're balances are sufficient. There is a feature to auto load funds when the balance reaches a certain threshold, however, the loading of funds takes 5 business days. It was almost impossible to predict at what point wallet loads needed to be initiated, and therefore required a significant sum of cash to sit in Airbase accounts. There were instances where significant costs would come up, and our employees were unable to pay for them because the cash ran too low before the wallet load was completed.

It's a great system if you don't need to work with it in other regions. If they could resolve this issue, I would recommend it.

Ways it's used best for our team is our education budget via virtual cards with preset limits and ability to use on different sites for books or online courses; sharing virtual cards across leaders to allow a consistent experience and easy tracking; traveling with the mobile app. It's less appropriate for reimbursement. If a card takes too long to arrive and a team member uses their personal card, then it's a bit funky giving a gift card to mimick reimbursing. We use it still because we don't have another tool and there's plenty other benefits.

Seems like it works well for internal use for small to mid-size businesses. At our company, we don't add expense limits or guardrails within Airbase, so I'm unclear if those are product features that are available in this solution. Expense limits and guardrails are likely requirements in larger organizations. Separately, within our company's use case, we use this tool for both internal projects and external (client) projects using the same tag/field options -- its a little homegrown, and I can see this not being a viable method for a larger business, especially one that needs to bill these expenses out to customers.

Airbase is great for smaller companies who don't need a heavy procurement-based product. It is very user-friendly and makes the AP process smooth and repeatable. It would be less beneficial for large companies that have complicated POs and procurement needs.

Airbase is great for reimbursement requests. The doc scanner works great so employees don't have to spend unnecessary time filling in too many details. The communication channels between the approver and the employee work great as well so you can stay on top of your expense report and not lose it in the mix.

I think it just needs some minor improvements to reach the level of other expense applications but I know this is a growing company, so with some more time I'm sure I would give them a 10/10 rating.

So far, it has cut our time retraining staff on the PO and AP systems, and we have cut down the number of reclass entries for miscoding.

I think Airbase has a great offering for companies that need simple and easy-to-use solutions to help with payments.

Airbase is good for anything payments related but does not support full international capabilities.

I have used many expense tools at various companies over the years, Airbase is without a doubt the simplest and most easy to use platform, not to mention it shows once the reimbursement is approved, by whom, when its processing and when it will be paid out. Love the transparency all around

Airbase seems to be really good to manage spending across multiple teams and easy to ask for approval or follow up on proof of purchase

Utilizing Airbase's virtual credit cards has significantly transformed our approach, providing enhanced visibility and control over each department's spending. Before adopting Airbase virtual credit cards, individual managers were issued their own credit cards and could charge expenses as they saw fit. With Airbase VC, a request submission process is now required for expenditures, introducing a more controlled and accountable system.

I give them an eight out of ten since Airbase is good for SW approvals to prevent shadow IT.

I give Airbase an eight out of ten because it is super easy to use.

Airbase is well suited for companies with a high volume of procurements and expenses and small businesses that understand how to reduce processing, approval, and accounting journaling time and allocate more time to their customers. My rating is nine because I would like to see a reduction in the time that is allocated by Airbase for solving some features' customization, which is required based on the company's policy and accounting regulations.

Love it for all companies using a NetSuite/Quickbooks/Intacct for GL creation. Any company without the need for inventory is a good fit. Again, from the ability to have custom approval flows for different bills and different parts of the organization - the flexibility is highly appreciated. It's also super easy to generate virtual cards for bill payments - and who doesn't love cashback as well?

I can only speak to using it at companies that are.

Airbase has been a very important tool for FP&A. Airbase has allowed us to regulate material spend to ensure that we are staying within budget which has been super important, especially in the current economy. Airbase gives us the visibility that we need to be able to keep the budget owners informed. It's a great tool for vendor and spend management and we've been very pleased with it.

well suited for larger orgs, 10+. I would not recommend it for start-ups because it is too expensive and you can do the same thing with free versions.

I honestly think Airbase is better at bills than Bill.com and better at expense reports than Expensify. So why did we spend so long shifting those out for Airbase? Despite having bought Airbase and using it for virtual credit cards, I have no idea. Airbase is awesome. It just needs a bit more flexibility in approval spend and better receipt recognition to be perfect.

Airbase is best suited for finance departments that are looking to really reign in their company's spending processes; to not only get a holistic view of where, when and how employee expense spending occurs, but to make decisions and fine tune company policies and procedures centered on these business activities.

For a fast-growing company that is looking to both better manage its corporate spend, but not slow it down, this is the perfect product. We wanted software that assured that payments were secure and were not exceeding certain thresholds. Still, we also wanted to streamline the approval process so that employees were not waiting around to get the approvals needed to do their jobs. Airbase helped on both fronts.