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Airbrake

Airbrake

Overview

What is Airbrake?

Airbrake, now from LogicMonitor (acquired February 2021) is an error monitoring and performance insight tool. Airbrak offers real-time error alerts, rich contextual data about why errors are occurring, integration into an existing workflow, and application performance insights to enable users…

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Learn from top reviewers

An excellent ally in debugging sessions

Rating: 9 out of 10
June 30, 2022
IncentivizedVetted ReviewVerified User
We use Airbrake to monitor problems on our frontend application. All the problems that escape the tests or the devices not taken into consideration.
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Daniele Dolci
Employee - Information Technology
Full-stack Developer
Monforte Srl
Airbrake3 years of experience

Reporting Errors Is Good, Airbrake Makes It Even Better.

Rating: 9 out of 10
February 11, 2022
IncentivizedVetted ReviewVerified User
We use Airbrake to track multiple things: the errors that appear in the console of the end-users, to make sure that our product works as intended and to get notified about any...
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Verified user
Engineer
Airbrake2 years of experience

Perfect for Error Management

Rating: 10 out of 10
February 10, 2022
IncentivizedVetted ReviewVerified User
It really helps to find odd issues that otherwise would be hidden. We even need it alongside other login solutions because it’s really made for Developer’s
Continue reading
Verified user
Engineer
Airbrake5 years of experience

Positive experience so far

Rating: 8 out of 10
February 10, 2022
IncentivizedVetted ReviewVerified User
Airbrake has been a very useful tool to troubleshoot issues or errors I experience during development and in the production environment. Airbrake has been useful to catch cond...
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Verified user
Engineer
Airbrake1 year of experience

Monitor errors seamlessly

Rating: 10 out of 10
February 9, 2022
IncentivizedVetted ReviewVerified User
In our organization, we use Airbrake for monitoring the exceptions thrown by server-sided applications. These applications are written using different frameworks like Ruby on ...
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Verified user
Engineer
Airbrake2 years of experience

Airbrake Review

Rating: 9 out of 10
February 7, 2022
Vetted ReviewVerified User
Airbrake helps with letting us know of errors to look into, while also showing stack traces. This is extremely useful for debugging and to help make sure our software is runni...
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Verified user
Engineer
Airbrake1 year of experience

One stop destination for all errors

Rating: 8 out of 10
February 4, 2022
Vetted ReviewVerified User
We use it to monitor for errors. Create JIRA tasks from it. It's a one-stop tool to report and fix errors for us.
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Verified user
Contributor
Airbrake1 year of experience

Airbrake helps us stay ahead of problems

Rating: 9 out of 10
February 3, 2022
IncentivizedVetted ReviewVerified User
When I started work in the team here we didn’t have any frontend error alerting whatsoever, and all the backend alerts were based on filtered log analysis. This was fairly har...
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Verified user
Manager
Airbrake10 years of experience

Easy to Quickly Identify and Track Down Bugs

Rating: 8 out of 10
February 2, 2022
IncentivizedVetted ReviewVerified User
We use Airbrake to actively monitor every end user's experience with our products. All of our services are monitored by Airbrake and it is the first place we check when someth...
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Tyler McWilliam
Employee - Product Management
Software Engineer
Workforce.com
Airbrake2 years of experience

An Essential Tool for Quality Assurance and Incident Management

Rating: 9 out of 10
February 1, 2022
IncentivizedVetted ReviewVerified User
We use Airbrake to monitor errors that occur in our Rails applications. We have many different applications and different environments, and Airbrake helps us catch errors at d...
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Verified user
Engineer
Airbrake2 years of experience

Airbrake Experience

Rating: 8 out of 10
October 28, 2021
IncentivizedVetted ReviewVerified User
We use Airbrake in our Dev and QA teams are using it as an error monitoring tool, and it has been amazing. Great UI, easy to drill into the errors. It's great how they roll up...
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Verified user
Engineer
Airbrake1 year of experience

Airbrake Review

Rating: 5 out of 10
October 20, 2021
IncentivizedVetted ReviewVerified User
Airbrake is used by several Engineering Teams to alert them of issues.
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Verified user
Team Lead
Airbrake5 years of experience

Clean it up!

Rating: 7 out of 10
October 11, 2021
IncentivizedVetted ReviewVerified User
Airbrake help us to achieve clean code in the repo. As a big organization having multiple repos to be handled, Airbrake keep us updated about the missing error.
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Verified user
Engineer
Airbrake3 years of experience

Airbrake for Non-Developers

Rating: 6 out of 10
October 11, 2021
IncentivizedVetted ReviewVerified User
We use Airbrake to monitor the health of our site and alert us to errors in our testing and production environments. Our primary users are the Engineering and QA Teams, though...
Continue reading
Verified user
Employee
Airbrake1 year of experience

Airbrake the Bug Smasher

Rating: 8 out of 10
October 11, 2021
IncentivizedVetted ReviewVerified User
Whole org, it allows us to efficiently debug issues especially during content delivery. It makes pinpointing errors very easy and the custom aggregations are fantastic. We hav...
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Wesley Sprague
Engineer - Engineering
Software Engineer
TuneCore
Airbrake1 year of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

View all pricing

Free

$0

Cloud
per month

Basic

$19

Cloud
per month

Pro

$38

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://airbrake.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Airbrake?

Airbrake Error & Performance Monitoring helps the user deploy fearlessly and fix bugs faster. Airbrake notifiers are available for all major programming languages and frameworks and installs in minutes. It helps users spend less time tracking down bugs and more time developing.

Airbrake provides error monitoring and performance insight for the entire app stack. This is so users can drill down on recurring exceptions or filter by parameters, users or environment variables. Intelligent grouping and duplicate detection are presented to ensure users don't get overwhelmed by trivial errors or a mass of emails.

Airbrake Features

  • Supported: Error Monitoring
  • Supported: Application Performance Monitoring
  • Supported: Deploy Tracking
  • Supported: Advanced Search Filters
  • Supported: Unlimited Integrations

Airbrake Screenshots

Screenshot of Airbrake Account DashboardScreenshot of Deploys DashboardScreenshot of Performance DashboardScreenshot of Trends TabScreenshot of Breadcrumbs feature

Airbrake Video

Airbrake demo

Airbrake Integrations

Airbrake Competitors

Airbrake Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Airbrake, now from LogicMonitor (acquired February 2021) is an error monitoring and performance insight tool. Airbrak offers real-time error alerts, rich contextual data about why errors are occurring, integration into an existing workflow, and application performance insights to enable users to identify, diagnose, and fix problems - before users get annoyed.

Airbrake starts at $0.

Sentry, BugSnag, and Raygun are common alternatives for Airbrake.

The most common users of Airbrake are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(18)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Immediate Alerting Feature: Users have appreciated Airbrake's feature that allows for immediate alerting of issues, ensuring quick attention from the team. This functionality has been crucial in promptly addressing and resolving critical issues. Slack Integration Benefit: Reviewers found the Slack integration provided by Airbrake to be beneficial for seamless communication and collaboration during error resolution. By leveraging this integration, teams can effectively coordinate efforts in real-time to address errors efficiently. Configurability Highlighted: Customers valued the configurability of Airbrake, allowing them to customize notifications and alerts according to their specific needs. This flexibility enables users to tailor Airbrake to their workflow preferences, enhancing overall productivity.

Unclear Error Grouping: Some users have found it unclear why aggregated errors are grouped together and why some filters do not work properly. They suggest that Airbrake should provide more details about errors, allow subscription to specific errors, and improve error reproduction. Request Body Truncation: Users have mentioned difficulties with passing large request bodies in parameters for Airbrake, as the request body gets truncated. This truncation hinders their ability to effectively analyze and address issues. Confusing Initial Setup: Several users have expressed that the initial setup of Airbrake was confusing for them. They recommend clearer guidance during onboarding to enhance user experience.

Reviews

(1-16 of 16)
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An excellent ally in debugging sessions

Rating: 9 out of 10
Incentivized
June 30, 2022
DD
Daniele Dolci
Full-stack Developer
Monforte Srl (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
Airbrake
3 years of experience
View profile
Use Cases and Deployment Scope
We use Airbrake to monitor problems on our frontend application. All the problems that escape the tests or the devices not taken into consideration.
Pros and Cons
  • Identify problems on devices we cannot test on
  • Give an overview of the most frequent problems
  • Report any information necessary for resolution
Likelihood to Recommend
Airbrake works best in areas where the code is not minified or compiled.

Reporting Errors Is Good, Airbrake Makes It Even Better.

Rating: 9 out of 10
Incentivized
February 11, 2022
Verified User
Vetted Review
Verified User
Airbrake
2 years of experience
Use Cases and Deployment Scope
We use Airbrake to track multiple things: the errors that appear in the console of the end-users, to make sure that our product works as intended and to get notified about any error before the user reaches out to our Customer Care team (and get more information about the error) track the failed API calls that we have sent from our frontend. We use this to check faulty implementations or how the user is misusing our software so we can foolproof it better :D we made it kinda a habit to keep an eye on those numbers, we don't strive to get it to 0 but for stability.
Pros and Cons
  • Report errors
  • Versioning
Likelihood to Recommend
If you care about tracking the quality of your implementation and connection between the frontend and backend. It is close to useless for old software that is outdated and generates lots of noisy errors because they usually spike for little reason and it is hard to tell real errors from the noisy ones.

Perfect for Error Management

Rating: 10 out of 10
Incentivized
February 10, 2022
Verified User
Vetted Review
Verified User
Airbrake
5 years of experience
Use Cases and Deployment Scope
It really helps to find odd issues that otherwise would be hidden. We even need it alongside other login solutions because it’s really made for Developer’s
Pros and Cons
  • Exception logging
  • Deployment management
  • Notifications
  • Jira integration
Likelihood to Recommend
Has already pointed out it’s very good to find all exceptions and arrows in the code and also allows to connect them to deployments to figure out if stuff really has solved the problems. It’s also good to have just a second opinion compared to other logging solutions. I usually trust Airbrake more than other solutions. It’s also good to integrate with Jira and Slack

Positive experience so far

Rating: 8 out of 10
Incentivized
February 10, 2022
Verified User
Vetted Review
Verified User
Airbrake
1 year of experience
Use Cases and Deployment Scope
Airbrake has been a very useful tool to troubleshoot issues or errors I experience during development and in the production environment. Airbrake has been useful to catch conditions we may not have caught during internal testing or catch unexpected use cases of our product which were not tested for during internal testing. This helps us with debugging and be able to resolve bugs in our product before escalation from our end users.
Pros and Cons
  • Alerts
  • Catch Edge cases
  • Debugging
Likelihood to Recommend
Would recommend it to development teams who are looking for realtime debug information and be able to catch bugs before end uses discover them in production

Monitor errors seamlessly

Rating: 10 out of 10
Incentivized
February 09, 2022
Verified User
Vetted Review
Verified User
Airbrake
2 years of experience
Use Cases and Deployment Scope
In our organization, we use Airbrake for monitoring the exceptions thrown by server-sided applications. These applications are written using different frameworks like Ruby on Rails, Spring Boot, and Node.js.
Pros and Cons
  • Notifying us about exceptions which has been done via Slack Webhooks
  • See the detailed stack trace of the exception and give aggregated data about exceptions
  • Get the value of different request parameters which caused the exception which helps the team to replicate and debug the issue faster
Likelihood to Recommend
Monitoring and Alerting about exceptions occurring in different environments is handled pretty efficiently by Airbrake. One can see the entire stack trace and also navigate to the exact file which caused the errors. Alerting can be done in a very efficient way by setting up webhooks on different products like Slack.

Airbrake Review

Rating: 9 out of 10
February 07, 2022
Verified User
Vetted Review
Verified User
Airbrake
1 year of experience
Use Cases and Deployment Scope
Airbrake helps with letting us know of errors to look into, while also showing stack traces. This is extremely useful for debugging and to help make sure our software is running in tip-top shape.
Pros and Cons
  • Error Notifications
  • Stack Traces
Likelihood to Recommend
I honestly love the product. It has helped solved issues locating errors, where otherwise it would have taken a super long time.

One stop destination for all errors

Rating: 8 out of 10
February 04, 2022
Verified User
Vetted Review
Verified User
Airbrake
1 year of experience
Use Cases and Deployment Scope
We use it to monitor for errors. Create JIRA tasks from it. It's a one-stop tool to report and fix errors for us.
Pros and Cons
  • Aggregate errors
  • Monitor for errors
  • Reporting occurence of errors
Likelihood to Recommend
Airbrake is well suited for one purpose more than others is for it be a places where all errors are reported. This way we don't have to look for errors in multiple places. All errors are aggregated and captured so which makes it easy for developers to go back to them to review and fix as necessary.

Airbrake helps us stay ahead of problems

Rating: 9 out of 10
Incentivized
February 03, 2022
Verified User
Vetted Review
Verified User
Airbrake
10 years of experience
Use Cases and Deployment Scope
When I started work in the team here we didn’t have any frontend error alerting whatsoever, and all the backend alerts were based on filtered log analysis. This was fairly hard to work with, and I was sure we were missing a lot of errors. I pushed for, and then implemented, Airbrake on frontend and then backend and the benefits were large and immediate. We found hundreds of thousands of frontend errors were occurring, and the bulk of them were simple things to fix once we were aware. We also got more timely alerts about backend problems, helping us take a more proactive approach to fixing the system.
Pros and Cons
  • Frontend error alerting and analysis
  • Backend error alerting
  • Recording and prioritisation of errors based on frequency
  • Integration with deployment pipelines to check for errors in a new release
Likelihood to Recommend
Airbrake is very good at what it does, I don’t really have any criticism at all on that front. It’s less well-suited when bugfixing goes beyond the immediate error and means looking at a lot of context (particularly asynchronous context) like logs.

Easy to Quickly Identify and Track Down Bugs

Rating: 8 out of 10
Incentivized
February 02, 2022
TM
Tyler McWilliam
Software Engineer
Workforce.com (Human Resources, 51-200 employees)
Vetted Review
Verified User
Airbrake
2 years of experience
View profile
Use Cases and Deployment Scope
We use Airbrake to actively monitor every end user's experience with our products. All of our services are monitored by Airbrake and it is the first place we check when something goes wrong. It has also helped detect several issues that went unreported.
Pros and Cons
  • Reports errors that aren't being reported to us
  • Helps to quickly identify which specific line of code is causing issues
  • Prioritizes issues by identifying which server created them
Likelihood to Recommend
Airbrake is very well suited for quickly tracking down and identifying the root cause of bugs. It is also very good to make sure the recently shipped code is performing well. It is not as well suited for teams that already have several other platforms for monitoring, because it can be forgotten in lieu of performance dashboards etc.

An Essential Tool for Quality Assurance and Incident Management

Rating: 9 out of 10
Incentivized
February 01, 2022
Verified User
Vetted Review
Verified User
Airbrake
2 years of experience
Use Cases and Deployment Scope
We use Airbrake to monitor errors that occur in our Rails applications. We have many different applications and different environments, and Airbrake helps us catch errors at different stages of release. It also allows us to group errors and prioritize which ones to fix.
Pros and Cons
  • Airbrake has configurable notifications
  • Airbrake groups errors and allows sorting by most recent or most occurences
  • Airbrake has integrations with tools such as Jira
Likelihood to Recommend
When building a Rails application, I would definitely recommend Airbrake. We also use logging services such as Datadog, which could have some overlapping functionality, but Airbrake is great at specifically monitoring errors.

Airbrake Experience

Rating: 8 out of 10
Incentivized
October 28, 2021
Verified User
Vetted Review
Verified User
Airbrake
1 year of experience
Use Cases and Deployment Scope
We use Airbrake in our Dev and QA teams are using it as an error monitoring tool, and it has been amazing. Great UI, easy to drill into the errors. It's great how they roll up errors of similar types intelligently. The "Occurrences" view is especially helpful to know which errors are infrequent and which deserve higher attention.
Pros and Cons
  • It is easy to setup with popular frameworks like Ruby on Rails and Python.
  • By linking Airbrake error alerts to HipChat notifications, we get great high-level alerts whenever an error happens.
  • Configurability!
Likelihood to Recommend
Airbrake has given our dev team a proactive capability allowing us to many times get ahead of the curve when it comes to knowing about system errors. Every exception that is thrown in production gets duly reported to our Slack channel and can be reacted upon.

Clean it up!

Rating: 7 out of 10
Incentivized
October 11, 2021
Verified User
Vetted Review
Verified User
Airbrake
3 years of experience
Use Cases and Deployment Scope
Airbrake help us to achieve clean code in the repo. As a big organization having multiple repos to be handled, Airbrake keep us updated about the missing error.
Pros and Cons
  • Clarity
  • Ability to close resolved errors
  • Ability to mute unwanted errors
  • Timely email trigger
Likelihood to Recommend
Airbrake can be easily integrated with any apps.

Airbrake for Non-Developers

Rating: 6 out of 10
Incentivized
October 11, 2021
Verified User
Vetted Review
Verified User
Airbrake
1 year of experience
Use Cases and Deployment Scope
We use Airbrake to monitor the health of our site and alert us to errors in our testing and production environments. Our primary users are the Engineering and QA Teams, though Product and Project Managers also receive notifications for visibility into potential problem areas.
Pros and Cons
  • Compilation of frequently occurring errors
  • Overview of performance-related metrics (requests, response time, etc)
  • Integration with GitHub and Jira
Likelihood to Recommend
I'd recommend Airbrake primarily to those with a development or technical background. As a novice user, the interface can be too overwhelming to sort through to find the necessary information. However, the ability to configure reports that compile frequently-occurring errors has been a useful component of communicating between Business, QA, and Engineering. We're better able to identify areas that seem problematic, as well as define timelines and impact. For my role, I use Airbrake as a component of our site's health metrics in combination with other reporting platforms, and not as a standalone.

Airbrake the Bug Smasher

Rating: 8 out of 10
Incentivized
October 11, 2021
WS
Wesley Sprague
Software Engineer
TuneCore (Music, 201-500 employees)
Vetted Review
Verified User
Airbrake
1 year of experience
Use Cases and Deployment Scope
Whole org, it allows us to efficiently debug issues especially during content delivery. It makes pinpointing errors very easy and the custom aggregations are fantastic. We have implemented Airbrake across multiple applications, we rely often on it when writing code in order to raise issues that may be unexpected during deployment.
Pros and Cons
  • Logs Errors
  • Provides backtraces
  • Custom Aggregations of Airbrake Messages
  • User Friendly
Likelihood to Recommend
Its great at logging errors and exceptions, it gives very detailed information as to number of occurrences, time of occurrences, backtrace information, the request params and the ability to aggregate by certain criteria, it even provides for custom aggregate fields. It is less appropriate if you are expecting to use it as logs, while it is great at exception and error handling, logging everything to Airbrake is not a good idea as it quickly becomes too cluttered

Powerful tool to control errors and crashes

Rating: 9 out of 10
September 17, 2021
Verified User
Vetted Review
Verified User
Airbrake
2 years of experience
Use Cases and Deployment Scope
We are using it in all our critical services for reporting errors and get instant alerts which help us to take action on them quickly.
Pros and Cons
  • Integration with most of languages and frameworks as well support via existing logging configs.
  • Aggregations on occurrences which helps to understand and analyse issues better.
  • Web UI displays all error related parameters which I never could have figured out in manual debugging.
Likelihood to Recommend
Its well suited for error monitoring, analysis and alerts.
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