Aircall Reviews

4 Ratings
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Score 7.2 out of 100

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Reviews (1-2 of 2)

Anonymous | TrustRadius Reviewer
February 26, 2020

Beautiful platform that's so easy to use!

Score 7 out of 10
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Verified User
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Likelihood to Recommend

I think Aircall is suited for any company that needs to manage their phones easily - and especially if that phone is managed by multiple people. Being able to assign a voicemail to a specific user is so handy!
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Feature Scorecard Summary

Hosted PBX (1)
8
Multi-level Interactive Voice Response (IVR) (1)
8
User templates (1)
5
Call reports (1)
5
Directory of employee names (1)
4
Answering rules (1)
7
Call recording (1)
9
Call park (1)
4
Call screening (1)
2
Message alerts (1)
6
Audio conferencing (2)
7.6
Mobile app for iOS (2)
7.5

About Aircall

Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes.
Categories:  Contact Center,  VoIP

Aircall Technical Details

Operating Systems: Unspecified
Mobile Application:No