February 26, 2020
Score 7 out of 10
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Pros and Cons
- The ability to add multiple callers to a single call (within the desktop version) is great! We have a lot of clients who want to dial in their spouse or fiance for a call and Aircall makes that easier.
- Aircall makes it very easy to assign a voicemail to a specific user so everyone knows exactly what they are responsible for.
- The mobile app should have all the same features of the desktop app including being able to add multiple callers to one call.
- I wish Aircall had texting so we could integrate one phone system with our CRM (HubSpot).