TrustRadius will take your business automation to the next level.We use Airtable for our clients. We optimize and automate business systems and processes using Airtable combined with Zapier. We use it to solve many problems including automatically generating dropbox links and automated emailing of them. As a database used to manage a clients members, their invoicing, stripe reconciling, automated emailing etc.,It has similar functionality to Google Sheets but allows you to do much more powerful data organizing. ie. Relationships between data (which DB devs will know all about but not spreadsheet users). eg. You have a list of students and a list of classes, you want to link those two lists together so you don't have to duplicate lots of data. Also, in terms of data organizing, the fields are a lot easier to customize and lock-in. Instead of using clunky data validation in sheets, Airtable allows you to select all kinds of different field types. Single select, multi-select, phone number, email address, collaborator, checkbox are ones we use regularly. Once paired with Zapier, Airtable's ability to power annoying manual data entry is fabulous! Using views you can trigger Zapier in all kinds of powerful ways.,Pricing per user could get painful. We tend to get around this for small setups by using a generic account. You can still setup up to three people with 2FA security on it fairly easily. We use Airtable with Zapier a lot and sometimes we have some issues with deduplication where a zap won't run because a record has appeared in a view that it's been in before... which is probably great most of the time but sometimes we have to switch the zap off and on to make it work again. ie. If you trigger a Zapier process from within Airtable and then want to trigger that same process the next day, it may not work as it looks like a duplicate. Unlike a "real" relational database Airtable doesn't have a back-end and a front-end, it's more like a "mid-end". This means you can't create a tidy, usable front end for non admins and you can't create granular account permissions. ie. Admin 1 can edit table 1. Admin 2 can edit Table 2. This is the biggest downfall and has been a problem for some of our clients where they need different views for different people with different levels of access. eg. Teacher, admin, student.,10,We've been able to increase the impact of our clients by decreasing their manual admin time. Clients are making less mistakes as more of their data is automatically updated. Creating filter views for reports and then embedding these in Google Sites is also reducing pain and increasing automation.,,Zapier, Trello, Google Drive, Xero, Toggl,Yes,Product Features Product Usability Third-party Reviews,Our selection process worked well.,No,8,No,I needed to set up a workflow for a client that automated some data processes, Airtable provided me with all the steps and example formulas across multiple views to get what I needed.,Filters, sorting, grouping data. A lot more useful and practical than spreadsheets,Formulas are quite painful compared to Google Sheets which highlights which set of brackets you're working within and gives more feedback on whether you've written the formula correctly. Sometimes, I have to build the formula in Google Sheets first to copy across.,Yes,9Incredibly User Friendly Software will Make You a Database DivaAirtable is used in many ways for my whole organization and for working with clients. It's an amazing and user-friendly tool which we use in any number of ways including: To-do listsMarketing campaign managementMedia contacts lists Website asset managementSEO evaluation checklistsWebsite valuation checklists,Marries an Excel-type spreadsheet with database functionality, making it the very easiest way to create a database that I've experienced. The user interface is wonderful and so intuitive. It's a joy to use. It's highly customizable and flexible, so you can do any number of things with it.,Hard to say what's missing, but maybe some top-level admin -- so databases can be organized by large groups (like business vs. personal) rather than just workgroups? Maybe some tools built on top for things like asset management?,10,Haven't been focusing on ROI but Airtable is helping me be more efficient. I'm hoping to create some databases that I can monetize. TBD what the ROI will be though.,Insightly and Asana,MailChimp, Buffer, Screaming Frog SEO Spider,Creating a database Creating forms to embed in a website Creating different views other than a straight list, like KanBan style. Filtering data to create specific views.,It's so well designed, I can't really think of any.,Yes,10Drowning in data? Check out Airtable... your data (and team) will thank you!!Airtable is currently being used by our Operations Team as our CRM. As a small non-profit with a matching small budget, we quickly realized the limitations of what was available to us with CRM options. Off the shelf products didn't offer the customization we needed. The customizable bigger solutions were just that, too big for our needs, and often with a big price tag. We'd resorted to using Excel spreadsheets; not a bad solution for us, but a very limited one. Then came Airtable! After watching a few video tutorials, exploring the available templates, and getting inspired by what other users were sharing in the "Airtable Universe" we were quick to realize it would be a very viable solution to our CRM needs. We started with a seamless export of our Excel data into Airtable and started building everything we needed in a system from there. We were impressively up and running a CRM and rolling it out to the Operations Team in a couple of days.,Airtable is easy to use. It has an intuitive interface and plenty of video/help support for what is not. It makes not only organizing your data efficient, but connects that data to everyone on your team in one centralized database. I love that multiple people can be editing the same records at the same time, and Airtable captures it all in real time! Easy to link data between tables. This makes a lot of information available to users with just a few keystrokes - which makes the frustration of hunting down information a thing of the past. Really appreciate being able to use Zapier to connect Airtable to several of our other systems that house data - MailChimp, SurveyMonkey, Quickbooks to name a few. Being able to change the data views is one of the bigger fan favorites on our team, whether it is in Grid, Gallery, or Kanban, to grouping and sorting by Field Type. There is something for everyone's needs there.,I can see where being able to connect several bases together within one workspace would be beneficial. Currently, we've created a lot of tables within one CRM base, and in doing so has made it a bit overwhelming (visually) for some of our users. Limits flexibility a bit. The app for the iPhone is solid. The Android app needs some work/an update. The formula functionality between cells is a bit limited (not the depth of say, MSExcel) and not intuitive for all of our user base. The ability to create charts through the "Blocks" options is a great idea, but very limited in it's initial debut. Looking for more features (pie charts, series labels, dual axes, etc.) to be able to create more dynamic charts in the future. I've gotten a browser warning or two about Airtable being "resource heavy." Time will tell if that becomes an issue.,9,Airtable has definitely had a positive impact on our organization. It's helped up organize and manage our client information, keeping it current, accurate, and accessible to everyone on our team, no matter where they are. We are able to be more efficient and client-responsive because of this. It's automated some of the tasks we were performing manually - capturing data that our systems like MailChimp and SurveyMonkey house - and importing it directly into our database through the use of Zapier, thus saving us time and potential data input error. My only "negative impact" comment I'll put out there is that it is just really fun to use - and because of that I've personally "lost" a lot of time spent exploring and being inspired by so many new ways to house other business data! All-in-all, it is keeping us in front of our data, freeing up time and resources, and giving us a better view into running our nonprofit more efficiently and effectively.,Creating tables Linking Data between Tables Changing views through Grouping or Sorting fields Connecting Airtable to other external systems like Dropbox, MailChimp, SurveyMonkey, etc,For some, entering/creating formulas for calculations between fields or tables Using the Android App,Yes,10Airtable brings a lot to the tableWe plan to have all of our employees use Airtable which includes 1 Director, 2 Assistant Directors, 4 Administrative Assistants, 1 Office Facilitator, 1 IT Assistant, 3 Site Managers, 1 Occupational Nurse, and 8 Instructors. We are a non-profit training school for Construction Craft Laborers so Airtable allows us to keep track of our classes, our schedules, our documentation, and our staff and student information in one place, and it also updates in real time for all of us to see. We rely heavily on the Calendar and Grid views to see and keep track of our data. This platform has allowed us to work digitally rather than in paper files which saves us tons of time and money while incorporating an easier way to communicate and collaborate as an organization.,Airtable is incredibly customizable. Its vast selection of fields and features almost guarantees its ability to meet any need. The tutorials are also helpful in teaching you how to use these features in a multitude of ways. Airtable is constantly updating and improving these features as well. Airtable is perfect for collaboration. Airtable's ability to update in real time works excellently for collaborators who frequently edit and update tables. Having the history option also makes it easy to track changes, and it gives you the option to communicate with collaborators within the records themselves. Furthermore, Its notification features alert collaborators to specific records that need attention. You will never lose or overlook information in Airtable. Airtable is visually appealing. Unlike Excel or any other spreadsheet platform, Airtable makes it easy to change the way the data is viewed so that the information is much easier to read and interpret. The variety of view types enables collaborators with different preferences to see and manipulate the same data at the same time. The colors, fonts, and general look of the tables, bases, and workspaces enhance the experience immensely.,The Calendar view should include a single-day and a 1-week view options in addition to the 2-week and monthly views. Our organization adds many events over the same dates and we cannot view them for a single date given the current options. The Calendar view should also include a way to see more information on a single Event. For our purposes, I want to see both columns 1 and 2 displayed in the calendar view so I can see the name of the Event and the staff member we have attached to the Event. It would be nice if we could select how much and which information to display on the Calendar view. Lists. There should be a Lists field option where you can add multiple new "items" (names for our purpose) and it will add up the number of items on the list and display that information (or have a lookup feature for that information). We would like to then be able to use a function to subtract the number of items on that list from our maximum allowed (in a separate numbers column) to see the number of items (names) we have available. For the Checklists feature, it would be useful to see how many check boxes in a record have been marked complete out of the number of check boxes there are total. We want to be able to link that information to another table to track how complete a record is and/or how many check boxes have not yet been completed. I would like it if we could set a default time for dates. For example, most of our Events fall from 8am to 4:30pm. I would like to be able to set a default so that those times are automatically loaded in Events so I don't have to use the incredibly long drop down menu every time I create an Event. I want the ability to wrap text for the Header row only. I want to be able to see the entire title of the column without having to have a very long column width for the entire table. I wish collaborators could filter views without effecting everyone else's filters. Each person should be able to create their own views and filters while also having the option for communal views/filters. I want the option to give a collaborator with Read-Only status the ability to view only records that are looked to that specific collaborator. We use Airtable for scheduling and we don't necessarily want everyone to see everyone else's schedules. This would be the decision of the Owner(s).,10,Our organization is excited to say that Airtable has improved our daily work processes immensely. We have saved much time and energy by switching to this platform; it is well worth the investment. Attitudes have improved since implementing this software since our tasks have become so much easier and faster to complete. Being able to see our data in Airtable (rather than in paper files) and also communicate within the records alleviates much stress for us. We spend less time hunting for information and we now have a system to track file changes which eliminates confusion.,Wrike, Trello, Zoho Projects and Asana,Microsoft Office 365, Slack,Adding and customizing fields Creating and customizing views Adding collaborators,Adding specific filter combinations Learning how to view history and undo Finding/Re-opening the chat screen after it has been closed,Yes,9Airtable is Amazing (and a Google Doc killer)We're using Airtable for a variety of methods; we're using it in the marketing department for tracking, data storage, content creation management and scheduling, etc. The department using it is basically able to use this in lieu of several programs, including Google Docs, Scrivener, Asana, Evernote and more.,Amazing templates; never have I seen a company devote more time to creating usable, relevant and creative templates spanning across . You won't find a company that has released this many usable templates from the start ... and continuing to put out good ones! Great color options, image options and customization to the databases. Easy importability. I was able to bring over my current Google docs and Excel docs with ease.,I think greater customization is probably the only area I'd recommend. It's disappointing that more color options aren't available, it would be nice to be able to choose any web color and roll with that. Other than that, I wouldn't recommend much else.,10,We just started using it, but I will not be renewing my subscription to Asana.,Asana,Asana, Google Drive, Assembla Workspaces,Customization Importing Usability,None.,Yes,10
252 Ratings
Score 9.0 out of 101
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Airtable Reviews

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252 Ratings
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Score 9.0 out of 101
TrustRadius Top Rated for 2019
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Robbin Block profile photo
July 20, 2018

Airtable Review: "Incredibly User Friendly Software will Make You a Database Diva"

Score 10 out of 10
Vetted Review
Verified User
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As I said, it's AMAZING, incredibly flexible -- totally intuitive, requiring almost no learning curve. I love that because it makes it easy to share with clients, without them having to learn how to use it.
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Stephanie Etchie profile photo
February 19, 2018

User Review: "Airtable brings a lot to the table"

Score 10 out of 10
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Verified User
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Airtable has a plethora of features that suit our needs, although there are little things that could be improved to make it perfect. I believe Airtable is actively working to improve their product so I have every confidence that Airtable is the perfect choice for our purposes.
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Feature Scorecard Summary

Task Management (142)
Resource Management (136)
Gantt Charts (50)
Scheduling (117)
Workflow Automation (96)
Team Collaboration (155)
Support for Agile Methodology (69)
Support for Waterfall Methodology (47)
Document Management (121)
Email integration (78)
Mobile Access (141)
Timesheet Tracking (61)
Change request and Case Management (71)
Budget and Expense Management (86)

About Airtable

Airtable is a collaboration platform designed to empower 30,000+ companies for content pipelines, product management, events planning, user research, and more.

The vendor’s value proposition is with the friendly interface, customizable grid, calendar, form, and stacked card views, and a fully flexible structure, Airtable empowers users to build workflows that work the way they want.

Airtable Features

Project Management Features
Has featureTask Management
Has featureResource Management
Has featureGantt Charts
Has featureScheduling
Has featureWorkflow Automation
Has featureTeam Collaboration
Has featureSupport for Agile Methodology
Has featureSupport for Waterfall Methodology
Has featureDocument Management
Has featureEmail integration
Has featureMobile Access
Has featureTimesheet Tracking
Has featureChange request and Case Management
Has featureBudget and Expense Management
Professional Services Automation Features
Does not have featureQuotes/estimates
Does not have featureInvoicing
Does not have featureProject & financial reporting
Does not have featureIntegration with accounting software

Airtable Screenshots

Airtable Integrations

Airtable Competitors


Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No

Airtable Support Options

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Live Chat
Video Tutorials / Webinar

Airtable Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android