Airtable

Airtable

Top Rated
About TrustRadius Scoring
Score 8.5 out of 100
Top Rated
Airtable

Overview

Recent Reviews

As good as you make it

8
December 08, 2021
I've used Airtable to both manage a multistage workflow with 10+ contractors as well as accept and track tasks in a larger corporate …

Airtable for Tracking Tasks and Projects

7
November 09, 2021
I use Airtable to track and manage my design projects. It allows me to stay on top of my assignments, and at a glance I can view the …
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Airtable is easy to use and cutomizable

10
August 22, 2021
Specific departments at my company use Airtable for project management, participation tracking, employee data, and more. Airtable helps us …
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Airtable Review

8
May 17, 2021
Airtable is mainly used across my Account Management Department for the organization. We use it to keep track of all RFP's that come in …

Catch some Airtable

7
May 16, 2021
Our marketing department uses Airtable to build content calendars for clients. We also use various templates within the software to manage …
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A Small Business Hero

10
May 03, 2021
We use [Airtable] for almost any business process you can imagine. It’s our primary working database, our CRM, our scheduling tool, our …

Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Award Top Rated 2020

Popular Features

View all 14 features

Team Collaboration (204)

8.9
89%

Task Management (186)

8.5
85%

Resource Management (182)

8.3
83%

Mobile Access (180)

7.7
77%

Reviewer Pros & Cons

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Video Reviews (1)

Record

Pricing

View all pricing

Plus

$10.00

Cloud
per month (billed annually)

Pro

$20.00

Cloud
per month (billed annually)

Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://airtable.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $10 per month

Features Scorecard

Project Management

8.2
82%

Product Details

What is Airtable?

Airtable is a collaboration platform designed to empower 30,000+ companies for content pipelines, product management, events planning, user research, and more.

The vendor’s value proposition is with the friendly interface, customizable grid, calendar, form, and stacked card views, and a fully flexible structure, Airtable empowers users to build workflows that work the way they want.

Airtable Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Airtable Screenshots

Airtable Video

Meet Airtable

Airtable Integrations

Airtable Competitors

Airtable Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Comparisons

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Frequently Asked Questions

What is Airtable?

Airtable is a project management and collaboration platform designed to enable content pipelines, product management, events planning, user research, and more. It combines spreadsheet,database, calendar, and kanban functionality within one platform.

How much does Airtable cost?

Airtable starts at $10.

What is Airtable's best feature?

Reviewers rate Team Collaboration highest, with a score of 8.9.

Who uses Airtable?

The most common users of Airtable are from Small Businesses (1-50 employees) and the Non-profit Organization Management industry.

Reviews

(1-25 of 29)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
I have not experienced Airtable support as of this writing, but I have confidence that the support team is great and very helpful. I will be sure to use them for any questions, comments, or concerns I may have in the future.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We implemented Airtable about five months ago and have not had any major issues that required support from Airtable. It has come to be a trustworthy tool across our teams and has worked how we expected the tool to work (referring back to our vetting process). Airtable support seems available, should we need it in the future.
February 21, 2020

Airtable is Great!

Score 7 out of 10
Vetted Review
Verified User
Review Source
I've never had to interact with customer support. So I am not able to give an accurate rating of this product's customer support services. I will give it a 10 because if their support is like their product then I know it will be top notch.
January 23, 2020

Free is always good

Brian Chung | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I haven't contacted customer support yet, so I wouldn't be able to give a fair response. We also use the free version of the app. They do have document files, which we have looked at to answer key questions. Because it looks like there are a lot of people that use airtable, we've been able to find a lot of resources online.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I am impressed by the support provided by the Airtable team. For each query or any issue raised by the user, there are multiple ways of contacting them. One way is email. They reply within 24 hours, or the second way is customer support. Customer support is available for users in chat or telephonic phone or both. You can opt for any communication mode.
Jake Schlingman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I don't have experience with their support as I haven't needed to reach out beyond our own internal resources. This leads me to rate it highly as it means the team working on it has put a lot of thought into how to design the system in such a way that you don't need to reach out.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Airtable has great support. They have a variety of support features to answer any questions. They have great self teaching instructions for templates and product tours. They also have support for teams and project management. They also have a fantastic customer help line. They are able and willing to answer customer questions and never have customers waiting long.
Ricardo Jose Correia D'lucas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I gave it this rating because it is a platform with the necessary tools and functions and flexible enough to adapt to different types of companies. Easy to use with a low learning curve, and eliminates complexity to the process of planning, execution, and monitoring of projects. It also promotes collaborative work and effective communication between different departments of the company.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I haven't reached out to Airtable, so I can't speak to their email customer support (and they do not offer phone support right now). However, their help center is easy to navigate and includes a lot of helpful information. In addition to their guides, Airtable has a community section where you can ask questions, as well as walkthrough videos and webinars.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We haven't had a need to contact Airtable support. Their online self-help guide is pretty useful, and most information can be found through searching their online help. Since I haven't had a need to contact their online support, I can't tell how fast or helpful they are.