TrustRadius Insights
Airwallex has garnered positive feedback from users for its ability to handle multiple currency transactions and facilitate global …
Overview
What is Airwallex?
Established in Melbourne in 2015, Airwallex is a payments platform that aims to transform the way businesses move and manage money globally. They state their goal is to empower businesses of all sizes to grow without borders, and by doing…
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What is Airwallex?
Established in Melbourne in 2015, Airwallex is a payments platform that aims to transform the way businesses move and manage money globally. They state their goal is to empower businesses of all sizes to grow without borders, and by doing so, contribute to the global economy. With technology at its…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.airwallex.com/us/platform…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Airwallex Australia 5 minute demo
YouTube
Airwallex 2 Minute Demo Introduction - Singapore
YouTube
What Introv empowers companies: Airwallex | NetSuite Demo Video
YouTube
Airwallex | SAP.iO Singapore Foundry Fall 2020 Cohort Demo Day
YouTube
Airwallex Singapore - 5-minute demo
YouTube
Airwallex Hong Kong - 5-minute demo
YouTube
Product Details
- About
- Integrations
- Tech Details
What is Airwallex?
Established in Melbourne in 2015, Airwallex is a payments platform that aims to transform the way businesses move and manage money globally. They state their goal is to empower businesses of all sizes to grow without borders, and by doing so, contribute to the global economy. With technology at its core, Airwallex offers a global financial infrastructure to help businesses transact, collect and pay in any foreign currency across 130+ countries and 50+ currencies, without the constraints of the traditional global financial system.
Airwallex Video
Airwallex offers a suite of customisable foreign exchange and payment products to support global business.
Airwallex Integrations
- Xero
- Adobe Commerce (Magento Commerce)
- WooCommerce
- Visa Secure with EMV 3-D Secure
- Shopify
- Alipay
- Mastercard Identity Check
- UnionPay
- WeChat Pay
- Kakao Pay
Airwallex Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(7)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Airwallex has garnered positive feedback from users for its ability to handle multiple currency transactions and facilitate global payments with low fees and high security. Users appreciate the simplicity of Airwallex's setup, making it easy to use for managing international payments without the need for extensive banking knowledge. However, some users mention that this simplicity comes at the cost of detailed control, similar to a traditional bank website.
Customers have found great value in using Airwallex to eliminate foreign transaction fees for international currency payments and expenses. It is considered a cost-effective option for those who are willing to wait for funds to be transferred. Airwallex is widely used for both inbound and outbound international payments, serving as a reliable tool for businesses operating on a global scale.
One key feature that users appreciate about Airwallex is its ease of sending and receiving money, whether it be domestic or international transactions. The functionality of debit cards is particularly beneficial for staffing needs and accounting purposes. Organizations also utilize Airwallex to collect payments from customers in various currencies and pay suppliers using virtual cards. It simplifies the management of multi-currency bank accounts and allows for setting up employees with credit cards for business expenses.
Another advantage of Airwallex is its seamless integration capabilities and APIs, which streamline global financial operations and enable easy payment reconciliations. Users find the product easy to set up within minutes, meaning hassle-free fund transfers across the globe without transaction fees.
Furthermore, Airwallex offers an excellent solution for global payroll by providing an easy way to pay multiple international accounts. The ability to integrate Airwallex easily and create virtual employees and cards instantly online is highly appreciated by users, resulting in savings on ad spend and subscriptions in foreign currencies.
Overall, Airwallex provides a reliable platform for managing multiple currency transactions, making global payments more accessible and cost-effective while ensuring high security standards.
Easy to use and setup: Reviewers found Airwallex to be user-friendly, with a simple installation process that made it easy to get started. Some users mentioned that the user roles provided were straightforward and easy to understand.
Excellent customer support: Many users praised the amazing support provided by Airwallex, emphasizing the quick and easy onboarding process. The helpfulness and responsiveness of the Airwallex team played a significant role in their positive experience.
Significant reduction in fees: Several reviewers highlighted the cost-saving benefits of using Airwallex. After switching from other payment platforms, they experienced a significant decrease in fees for the same services, which contributed to their overall satisfaction with Airwallex.
Lack of Control and Multiple Approval Roles: Some users have expressed frustration over the lack of control in setting up multiple approval roles for users, which limits their ability to customize the authorization process according to their specific needs. Inconvenient OTP Feature for Batch Payments: Several reviewers have found the one-time password feature to be inconvenient as it needs to be applied for each payment. This becomes particularly challenging when processing batch payments, causing inefficiency and extra effort. Instability with Bank Feed to Xero: Users have reported experiencing instability with the bank feed from Airwallex to Xero. This inconsistency can disrupt financial workflows and create difficulties in maintaining accurate records.
Reviews
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Great product used by our organization to streamline global financial operations with the best in class APIs and seamless integration for easy payment reconciliations. Easy to use and get started in minutes and transfer funds across the globe without transaction fees and excellent global payroll solution to pay multiple international accounts hassle-free. Easy to integrate and easy to create virtual employees virtual cards instantly online and save on ads spend and SaaS subscription in foreign currency.
- Seamless integration with other tools and applications.
- Easy to use and get started started.
- Transfer of funds across the globe.
- Excellent payroll solution that enables one to pay multiple international accounts.
- Helps reach new markets with foreign currency accounts.
- It makes bookkeeping easy and sync capabilities.
- New market reach with foreign accounts.
- Virtual cards saves time and money.
- Seamless integrations.
- No monthly fees for local and foreign accounts.
- Save big on transaction fee too.
- Save on SaaS subscription in foreign currency.
February 18, 2022
Very happy with Airwallex
We use Airwallex for our multi-currency bank accounts, collecting and paying in the different markets we deal in. We use it for setting up employees with different roles and setting them up with credit cards that employees can use to manage business expenses. We recently set up a new entity and set up all our business banking in Airwallex, linking to our Stripe gateway. It's so easy, fast, and lets you get on with the rest of your business without getting caught up in admin like with traditional banks.
- Fast setup of bank accounts in different currencies.
- User management with roles and permissions that enable employees to use it.
- Fast easy setup of credit cards.
- Transferring money across currencies at low cost.
- Integrations of payment gateway with more platforms.
- Multi-currency management of money.
- User management for employees.
- Visa debit cards.
- Reduced overseas transaction fees.
- Enabling the setup of bank accounts in different regions.
- Reduced admin time.
October 06, 2021
Game changing software
We use Airwallex for collecting payments from customers in other currencies such as USD, GBP and EUR. We then use the virtual cards to pay for suppliers from these accounts. We've recently just started collecting credit card payments from customers using their new payment links. We issue virtual cards for various departments and users across the company. This allows us to quickly create new cards, manage to spend and close new cards much easier than it is with a bank.
- Cross border payments
- Virtual Cards
- Payments
- Automated transaction failed emails
- Recurring credit card payments
- More fine grained credit card controls
- Virtual cards
- Cross border payments
- Multi currency wallets
- Saved money on bank fees
- Saved money on FX transfers
Airwallex offers better virtual cards.