Akamai Identity Cloud

Akamai Identity Cloud
Formerly Janrain

Score 7.1 out of 10
Akamai Identity Cloud


What is Akamai Identity Cloud?

Akamai Identity Cloud (formerly Janrain, acquired January 2019) supports the collection of customer identity data through social and traditional registration and login as well as diverse engagement capabilities like Commenting, Ratings and Reviews and Live Chat. The customer identity data...
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Free Basic Social Login


up to 2,500 users



100k users



10k/25k users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://janrain.com/product/social…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Details

What is Akamai Identity Cloud?

The Akamai Identity Cloud (formerly Janrain) helps users recognize and engage customers across all devices and channels, and collect necessary and accurate customer profile data in order to power personalized, identity-driven marketing. Some key features include Social Login, Registration, and Profile Data Storage.

Akamai acquired Janrain in January 2019.

Akamai Identity Cloud Features

  • Supported: Social Login
  • Supported: Registration
  • Supported: Customer Profile Data Storage
  • Supported: Single Sign-On
  • Supported: Engagement
  • Supported: Customer Insights
  • Supported: Customer Care Portal

Akamai Identity Cloud Video

Akamai Identity Cloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings



(1-1 of 1)
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November 27, 2021

Best online secured cloud

Score 8 out of 10
Vetted Review
Verified User
With Janrain, we can able to know our customers very much. It also helps to collect data from all types of devices [that] can be used for effective marketing. It has also an SSO [login] facility which is very helpful to avoid multiple logins. They have excellent customer support to clear our queries 24/7. Next comes data security which they provide is top-notch.
  • Data security
  • online cloud backup which is accessed anytime anywhere
  • Excellent Customer support 24/7
  • User experience is great
  • We have to pay extra for additional space
  • MFA could have been designed better
  • Pricing seems to be bit high for what we use.
  • Initial setup could have been easy
It helps to store our data online and also they provide security to our data. We can access our data anytime and anywhere. The Initial setup was heavy it could have been much better. To overcome this they do provide good customer support where we can call them to clear our concerns. It is not suitable for small business people where the cost is high inside many can't afford their plans.
  • It is used to safeguard our data from numerous online attacks and threats. It also helps us to overcome downtime issues.
  • Online storage
  • threat prevention
  • easy data accessible
  • scalability
  • Customer data can be easily accessed
  • we have protected our data which can also be accessed anywhere without worrying [about] internet attacks
  • Pricing is bit high for what we get
We are using Janrain to protect our data from internet attacks and they also have good customer support to cover critical instances. Customer data can be accessed easily. They also have an MFA facility to stop unauthorized persons [from] accessing the data. They also provide a 30-day basic plan to experience their facility which can be useful to know the features and facility of that product.
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