Akamai Identity Cloud

Formerly Janrain

Excellent Security Measures: Users have consistently praised Akamai Identity Cloud for its excellent security measures, providing a high level of confidence in the protection of sensitive information. Several reviewers felt that the platform's security features were top-notch and helped safeguard their data effectively.

Exceptional High Availability and Scalability: The high availability and scalability feature of Akamai Identity Cloud has been highlighted by many users as exceptional. This capability sets it apart from other options available in the market, allowing businesses to handle large volumes of traffic without any performance issues.

Easy Virtual Device Connectivity: Akamai Identity Cloud has received positive feedback from users regarding its ability to facilitate easy and virtual device connectivity. This feature greatly benefits workflow efficiency, enabling seamless integration with various devices and ensuring smooth communication between them.

Complicated Initial Setup: Many reviewers have expressed their frustration with the complicated and cumbersome initial setup process of the system. They have reported that it took a significant amount of time and effort to get everything up and running smoothly. Some users even had to seek external help or consult technical support to overcome the challenges they faced during this stage.

Challenges with Integration: Users have encountered difficulties when trying to integrate the system with other tools or software. They have experienced compatibility issues, which led to additional troubleshooting and problem-solving efforts on their part. This lack of seamless integration has caused frustrations among users who expected a smoother experience connecting the system with their existing infrastructure.

Expenses for Storage Expansion: Another drawback highlighted by users is the cost associated with expanding the storage capacity of the system. As businesses grow and generate more data, some users found themselves needing extra storage space, resulting in additional expenses beyond what they initially anticipated. This added financial burden was seen as a disadvantage, especially considering that users already perceived the overall price of the system as being on the higher side.

Users who have reviewed the software have provided several recommendations. The most common ones are:

1. Consider the cost: When planning to purchase the software for simplified identity management, users recommend taking into account the cost.

2. Take advantage of cloud services: Many companies are adopting the software due to its good features and lower initial cost compared to other providers in the market. Users suggest using Akamai Identity Cloud for enhanced data security and accessibility.

3. Evaluate support options: Users advise inquiring about support options and phone support during emergencies. They emphasize the importance of having reliable customer support available when needed.

These recommendations highlight the importance of considering cost, utilizing cloud services, and evaluating support options when choosing a software solution for identity management.