Skip to main content
TrustRadius
Akkadian Console

Akkadian Console

Overview

What is Akkadian Console?

Busy operators, receptionists and office admins can use Akkadian Console to handle incoming calls. Akkadian Console is presented as a simple-to-use and complete, stable solution for companies of any size, across all industries. The console is available in three deployment…

Read more
Recent Reviews
TrustRadius

Leaving a review helps other professionals like you evaluate Call Center Workforce Optimization Software

Be the first one in your network to review Akkadian Console, and make your voice heard!

Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Akkadian Console?

Busy operators, receptionists and office admins can use Akkadian Console to handle incoming calls. Akkadian Console is presented as a simple-to-use and complete, stable solution for companies of any size, across all industries. The console is available in three deployment types: an unmanaged…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

What is NICE CXone?

NICE CXone is a cloud-based contact center platform that manages customer interactions across multiple communication channels. It includes features such as omnichannel routing, workforce optimization, automatic call distribution (ACD), interactive voice response (IVR) system, feedback management,…

What is Talkdesk?

Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications.

Return to navigation

Product Demos

Akkadian Labs Console Demo

YouTube
Return to navigation

Product Details

What is Akkadian Console?

Busy operators, receptionists and office admins can use Akkadian Console to handle incoming calls. Akkadian Console is presented as a simple-to-use and complete, stable solution for companies of any size, across all industries. The console is available in three deployment types: an unmanaged client, managed deployment, or web-based deployment.

It enables call center agents to:

  • Quickly direct calls where they need to go
  • Drag and drop transferring
  • Call park
  • Hunt Group queuing support
  • Multi-line support
For directing calls:
  • Integrated directory with presence
  • Support for CUCM, LDAP, SQL and CSV directory sources
  • Shared and private notes
  • Unlimited personal directories

Akkadian Console Video

Akkadian Console Overview - Cisco Automation Tools

Akkadian Console Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

Sorry, no reviews are available for this product yet

Return to navigation