TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/rv/Mc/TIZK41QKWWFW.PNGAladtecAladtec - Software as a Service, Service as a philosophy and priority2016-09-12T19:32:20.983ZAladtec is a powerful, well-rounded employee management tool. Initially we wanted a reliable, cloud-based schedule. What we found quickly was Aladtac's system offers much more than we thought we needed. The user-defined database keeps track of everything from emergency contact data to licensure and certifications. We can easily keep track of who has attended training, meetings and special events. The system has customizable reports that allow us to dynamically audit payroll to prevent costly human error, as well as giving us reports about prioritizing on-call, overtime and leave opportunities. One of my favorite features is the real-time availability (a valuable time-saver when filling shifts). We also love the reminders 24-hours prior to the shift so no one "forgets" to come in.,Real-time, all the time! Because of the no-delay "in the cloud" database any updates or changes to the schedule are instant. No one can see incorrect versions of the work schedule.
Excellent customer support. From the first call, the staff at Aladtec has been very friendly, helpful and always receptive. If we have a need for additional functionality, they want to know how they can help. Frequently this results in system upgrades - FREE - and often features are added we never would have thought about.
Custom and comprehensive. I have worked in several places who use Aladtec. While each looks similar and is easy to navigate and use, the differences in each service are reflected in the Aladtec product. I genuinely believe Aladtec can be applied successfully in any organization.,Any specific improvements I have already mentioned to Aladtec and (I'm thrilled to report) several have already been implemented. They even made system accommodations for colorblind users - an industry first!
I am excited to see further development of the custom forms so we can merge to a completely paperless schedule & payroll system.
Although there is no specific fleet management tool, we have worked with Aladtec's Customer Support pros to develop a ways to accurately record all of our vehicles for scheduling maintenance, in-service and down time.,10,In the first 12 months of use we saved nearly 13x our investment in overtime alone. The following year we realized an average of 46 hours per week of time saved in workforce management.
We have seen no negative impacts from the use of Aladtec. Our only regret is not having it earlier.,eCore and eSchedule,Google DriveAndrew BlackwoodAladtec - got to try it.2016-09-12T15:55:03.891ZOur department uses Aladtec for our staff scheduling and department notifications. We have 70+ EMS employees to schedule covering 5 ambulances, 3 quick response vehicles and two stations. Our staff accessed the Aladtec software daily for staff notes and shift notes. It is a great communication tool along with the scheduling program.,First and foremost, outstanding customer service. They are always willing to solve any issues and do so in a timely manner.
They are very open to new ideas and concepts from their customers to improve the overall product.
The organization is very innovative. They are constantly striving to find new ways to make the program work for their customers.
They provide outstanding training and support when needed or asked. Particularly when new employees are hired onto our department, Aladtec is willing to help train our new staff to the system. Being the program is so user friendly, we rarely have to do that, but is important to note they are willing to help.,The only item we would like to see is an online training module for our EMS staff. Being able to upload training items and quizzes for our staff to do under their user accounts would be a huge asset for our department and others. Similar to the Moodle training software.
No other issues to note.,10,Less time spent on scheduling. More time on staff management and operations.
Affordable solution to scheduling and staff notifications. Very cheap compared to other similar vendors.
Streamlined operations for our department by using this software and database. Staff can access what they need anytime they want by computer or cell phone.,Jeff RixmannBlount 9-1-1's Aladtec Review2016-08-26T19:27:51.234ZWe currently use Aladtec's scheduler and timekeeping software for our public safety dispatch center. Previously, we utilized pen and paper for scheduling and a traditional time clock. Aladtec streamlines scheduling, with a month's schedule being complied in less than twenty minutes, whereas it use to take a day. The scheduler works well with the time clock to ensure that overtime is controlled and payroll can be projected for the months ahead. All information can be downloaded into a .csv file and graphically illustrated using Excel. The program is simple, functional, and robust - I cannot imagine our organization utilizing anything else.,User training is easy with Aladtec. We provided the employees with a login, and they were pros within 20 minutes of logging in.
Shift reminders help employees remember their next scheduled shift.
Exception alarms alert you when someone is late to work.,The software lacks the ability to track accrued time off.,10,Aladtec has lowered employee tardiness and absenteeism by 45%.,Caleb Branch
Unspecified
Aladtec
3 Ratings
