Aladtec Reviews

6 Ratings
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Score 8.5 out of 100

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Lynn DeLaurentis | TrustRadius Reviewer
October 22, 2019

Scheduling software that works!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Aladtec allows easy access to forms, change orders and schedules from any device.
  • Aladtec offers the ability to see the schedule a month at a glance, by the week or day, with full detail of who is on the schedule; giving a bird's eye view of the openings and then able to see specifically who is on each daily schedule.
  • Aladtec offers the opportunity to put its recurring schedules and monthly choices and changes. It has several scheduling options that increase flexibility for employees.
  • The initial navigating of Aladtec, when first implemented took some time. It was not easy to learn the system. Especially figuring out how to make 'trades' or 'give up' an assigned crew.
Read Lynn DeLaurentis's full review
Andrew Blackwood | TrustRadius Reviewer
September 12, 2016

Aladtec - Software as a Service, Service as a philosophy and priority

Score 10 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Real-time, all the time! Because of the no-delay "in the cloud" database any updates or changes to the schedule are instant. No one can see incorrect versions of the work schedule.
  • Excellent customer support. From the first call, the staff at Aladtec has been very friendly, helpful and always receptive. If we have a need for additional functionality, they want to know how they can help. Frequently this results in system upgrades - FREE - and often features are added we never would have thought about.
  • Custom and comprehensive. I have worked in several places who use Aladtec. While each looks similar and is easy to navigate and use, the differences in each service are reflected in the Aladtec product. I genuinely believe Aladtec can be applied successfully in any organization.
  • Any specific improvements I have already mentioned to Aladtec and (I'm thrilled to report) several have already been implemented. They even made system accommodations for colorblind users - an industry first!
  • I am excited to see further development of the custom forms so we can merge to a completely paperless schedule & payroll system.
  • Although there is no specific fleet management tool, we have worked with Aladtec's Customer Support pros to develop a ways to accurately record all of our vehicles for scheduling maintenance, in-service and down time.
Read Andrew Blackwood's full review
Jeff Rixmann | TrustRadius Reviewer
September 12, 2016

Aladtec - got to try it.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • First and foremost, outstanding customer service. They are always willing to solve any issues and do so in a timely manner.
  • They are very open to new ideas and concepts from their customers to improve the overall product.
  • The organization is very innovative. They are constantly striving to find new ways to make the program work for their customers.
  • They provide outstanding training and support when needed or asked. Particularly when new employees are hired onto our department, Aladtec is willing to help train our new staff to the system. Being the program is so user friendly, we rarely have to do that, but is important to note they are willing to help.
  • The only item we would like to see is an online training module for our EMS staff. Being able to upload training items and quizzes for our staff to do under their user accounts would be a huge asset for our department and others. Similar to the Moodle training software.
  • No other issues to note.
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Caleb Branch | TrustRadius Reviewer
August 26, 2016

Blount 9-1-1's Aladtec Review

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • User training is easy with Aladtec. We provided the employees with a login, and they were pros within 20 minutes of logging in.
  • Shift reminders help employees remember their next scheduled shift.
  • Exception alarms alert you when someone is late to work.
  • The software lacks the ability to track accrued time off.
Read Caleb Branch's full review

About Aladtec

Aladtec is employee scheduling software that is targeted at businesses in the public safety sector, including EMS, Fire & Rescue, Law Enforcement, Communication Centers/Dispatch, Security and Health Care.  

According to the vendor, Aladtec helps organizations with the following: 
  • Monitor Operations: Access and change schedules, view employee info and credentials 24/7 from any computer, smartphone or other mobile devices with Internet access. 
  • Save Time & Money: Automate and manage employee time off, sign-up and trade requests, which saves money in unplanned overtime and scheduling man-hours. 
  • Improve Communications: Send instant messages, texts or emails to fill your schedule or update staff immediately. Choose mandatory messaging - you'll know who read your message and see the time stamp. 
  • Track Licensing and Certifications: Automated reminders for approaching expiration dates or needed licensing.

Aladtec Features

Has featureOnline Scheduling - Easily handles complex employee scheduling rotations
Has featureForms - Create, fill out, review, & store office forms in the system
Has featureReporting Capabilities - Create custom reports with any data within the system
Has featureSystem Log - Keep track of all activities within the system - no more he said she said
Has featureMobility - The system is accessible 24/7 from any computer, smartphone or mobile device with Internet access
Has featureEmployee Data Management - Easily store and access contact information, certifications, etc.
Has featureLibrary - Share documents, training videos and meeting notes with staff
Has featureDiscussions - Engage staff in conversations and relay information
Has featureSync Calendars - Sync personal and work calendars into one
Has featurePayroll Integration - Export work hours to various payroll software systems
Has featureTime Clock - An add-on option for time and attendance verification

Aladtec Screenshots

Aladtec Competitors

eSchedule, Kronos, Zoll, eCore


  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Aladtec is an annual subscription based on the number of people the customer has using the system, so it's fairly priced for any size organization.

Aladtec Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Aladtec Support Options

 Free VersionPaid Version
Social Media
Video Tutorials / Webinar

Aladtec Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Languages: english