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What is Aladtec?

Aladtec is employee scheduling software that is targeted at businesses in the public safety sector, including EMS, Fire & Rescue, Law Enforcement, Communication Centers/Dispatch, Security and Health Care.   According to the vendor, Aladtec helps organizations with the following: Monitor Operations:…

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Aladtec is a scheduling software that has proven to be a valuable tool in various industries. Transitioning from paper-based schedules to …
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What is Aladtec?

Aladtec is employee scheduling software that is targeted at businesses in the public safety sector, including EMS, Fire & Rescue, Law Enforcement, Communication Centers/Dispatch, Security and Health Care. According to the vendor, Aladtec helps organizations with the…

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Product Demos

Free Demo and Ongoing Support for EMS Manager by Aladtec


Healthcare scheduling, shift-trades are perfect fit for Aladtec's platform. Watch this system demo


EMS scheduling, forms streamlined with Aladtec. Watch this 45-minute demo

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Product Details

What is Aladtec?

Aladtec is employee scheduling software that is targeted at businesses in the public safety sector, including EMS, Fire & Rescue, Law Enforcement, Communication Centers/Dispatch, Security and Health Care.  

According to the vendor, Aladtec helps organizations with the following: 
  • Monitor Operations: Access and change schedules, view employee info and credentials 24/7 from any computer, smartphone or other mobile devices with Internet access. 
  • Save Time & Money: Automate and manage employee time off, sign-up and trade requests, which saves money in unplanned overtime and scheduling man-hours. 
  • Improve Communications: Send instant messages, texts or emails to fill your schedule or update staff immediately. Choose mandatory messaging - you'll know who read your message and see the time stamp. 
  • Track Licensing and Certifications: Automated reminders for approaching expiration dates or needed licensing.

Aladtec Features

  • Supported: Online Scheduling - Easily handles complex employee scheduling rotations
  • Supported: Forms - Create, fill out, review, & store office forms in the system
  • Supported: Reporting Capabilities - Create custom reports with any data within the system
  • Supported: System Log - Keep track of all activities within the system - no more he said she said
  • Supported: Mobility - The system is accessible 24/7 from any computer, smartphone or mobile device with Internet access
  • Supported: Employee Data Management - Easily store and access contact information, certifications, etc.
  • Supported: Library - Share documents, training videos and meeting notes with staff
  • Supported: Discussions - Engage staff in conversations and relay information
  • Supported: Sync Calendars - Sync personal and work calendars into one
  • Supported: Payroll Integration - Export work hours to various payroll software systems
  • Supported: Time Clock - An add-on option for time and attendance verification

Aladtec Screenshots

Screenshot of 24/7 Accessibility from any computer, smartphone or other mobile device.Screenshot of Move all office forms online to Aladtec.Screenshot of Easily view schedules and make changes with drag and drop scheduling.Screenshot of Ideal for Public Safety AgenciesScreenshot of The Aladtec Team!

Aladtec Videos

Why Public Safety Agencies Should Switch to Online Employee Scheduling & Workforce Mangement Software
Maplewood Fire Dept. Shares How Aladtec Has Improved Their Staff Scheduling Process
Region's Hospital EMS Uses Aladtec to Schedule EMT's, Paramedics, Nurses and Doctors at Minnesota State Fair
5 Reasons to Move Comm Center/Dispatch Employee Scheduling & Workforce Management Online

Aladtec Competitors

Aladtec Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Languagesenglish

Aladtec Customer Size Distribution

Small Businesses (1-50 employees)50%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)20%
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Aladtec is a scheduling software that has proven to be a valuable tool in various industries. Transitioning from paper-based schedules to this software has been seamless for many organizations, as staff find it user-friendly and easy to navigate. With Aladtec, the time spent on changing and managing schedules has significantly reduced, giving staff more control over their shifts.

Although some users believe that there are better options available on the market, other offices have given high reviews after successfully setting up the software. Aladtec is primarily used for signing up for and scheduling shifts and training, offering an added benefit of text notifications for upcoming shifts. It has become the preferred choice for staff scheduling and workforce management tasks due to its easy usability for both administrative and field staff.

The impact of Aladtec goes beyond just scheduling. It has consistently cut operational costs and streamlined day-to-day operations for numerous organizations. For example, EMS Manager, a feature of Aladtec, is highly praised for its ability to create daily schedules easily and efficiently, as well as its mass communication features. In addition, Aladtec's scheduler and timekeeping software have significantly improved scheduling accuracy and payroll projection for a public safety dispatch center.

With over 70+ EMS employees, one department relies on Aladtec for staff scheduling and department notifications. This comprehensive solution provides effective communication and serves as a powerful employee management tool. Moreover, Aladtec offers a reliable cloud-based schedule along with a user-defined database that keeps track of important employee data and certifications.

Users value the real-time availability and shift reminders provided by Aladtec. These features ensure that everyone stays informed about schedule changes or upcoming shifts. The software not only caters to computer users but also offers convenient access through phone apps, making it easy to use and access on the go.

Overall, the user experiences with Aladtec highlight its usefulness across various industries. From simplifying scheduling processes to enhancing communication, this software has become an indispensable tool for organizations seeking efficient and effective staff management.

Easy Navigation: Users have found the program easy to navigate, allowing staff to easily sign up for and giveaway shifts. Several reviewers have mentioned this as a positive aspect of the software.

Notifications for Coverage Needs: The software provides notifications when coverage is needed, which users appreciate. Some users have specifically mentioned how helpful these notifications are in ensuring that shifts are adequately covered.

Daily Summary Overview: The daily summary feature is praised by users as it gives them a quick overview of who is working and in what departments. Many reviewers have highlighted the usefulness of this feature in managing schedules effectively.

Difficult to edit schedule and too many clicks involved: Some users have expressed frustration with the software's scheduling capabilities, mentioning that it is difficult to edit the schedule and requires an excessive number of clicks. They have suggested the addition of a feature that allows them to schedule a staff member for multiple days at a time.

Inability to block unpublished schedules from view: One user has mentioned that they faced problems during the tentative phase because they were unable to block the schedule from view of managers when it was unpublished. This lack of functionality caused inconvenience and confusion.

Hard-to-read graphical interface: The graphical interface of the software has been described as hard to read and understand by one user. This issue may impact usability and overall user experience negatively.

Attribute Ratings


(1-4 of 4)
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Score 9 out of 10
Vetted Review
Verified User
Aladtec is used for scheduling work crews, meetings, trading and filling holes in the work schedule. It is used by the entire organization. Adjustments are submitted by individuals and then approved or denied by higher officers. It is easily accessed on computers or by phone apps, making it easy to use and access from anywhere, any time.
  • Aladtec allows easy access to forms, change orders and schedules from any device.
  • Aladtec offers the ability to see the schedule a month at a glance, by the week or day, with full detail of who is on the schedule; giving a bird's eye view of the openings and then able to see specifically who is on each daily schedule.
  • Aladtec offers the opportunity to put its recurring schedules and monthly choices and changes. It has several scheduling options that increase flexibility for employees.
  • The initial navigating of Aladtec, when first implemented took some time. It was not easy to learn the system. Especially figuring out how to make 'trades' or 'give up' an assigned crew.
Aladtec works well in a large organization where employees need to access the schedule from all different locations/devices and being able to make adjustments on the go. Aladtec allows the adding of meetings, training, and work shifts all on the same calendar and details can be seen by clicking on the individual item. Aladtec allows the adding of many details and to customize looking at the calendar for each individual.
  • Aladtec has reduced the amount of time used in scheduling.
  • Aladtec has made it possible to combine information from 2 separate programs into 1 comprehensive program.
Each software took some time to understand and learn to use. Aladtec encompasses more information and makes the process of trading duty crews easier. EMS was easier to print out an individual schedule, something I'm not sure Aladtec does. EMS didn't need supervisor approval for trades, which is required for Aladtec.
Aladtec has given the support needed, especially in learning the new system and bringing it up to speed for the entire workforce. There is a need to reach out to them when everything freezes, which is rare. This system has been fairly smooth after it had been in use for at least 6 months.
Score 10 out of 10
Vetted Review
Verified User
Aladtec is a powerful, well-rounded employee management tool. Initially we wanted a reliable, cloud-based schedule. What we found quickly was Aladtac's system offers much more than we thought we needed. The user-defined database keeps track of everything from emergency contact data to licensure and certifications. We can easily keep track of who has attended training, meetings and special events. The system has customizable reports that allow us to dynamically audit payroll to prevent costly human error, as well as giving us reports about prioritizing on-call, overtime and leave opportunities. One of my favorite features is the real-time availability (a valuable time-saver when filling shifts). We also love the reminders 24-hours prior to the shift so no one "forgets" to come in.
  • Real-time, all the time! Because of the no-delay "in the cloud" database any updates or changes to the schedule are instant. No one can see incorrect versions of the work schedule.
  • Excellent customer support. From the first call, the staff at Aladtec has been very friendly, helpful and always receptive. If we have a need for additional functionality, they want to know how they can help. Frequently this results in system upgrades - FREE - and often features are added we never would have thought about.
  • Custom and comprehensive. I have worked in several places who use Aladtec. While each looks similar and is easy to navigate and use, the differences in each service are reflected in the Aladtec product. I genuinely believe Aladtec can be applied successfully in any organization.
  • Any specific improvements I have already mentioned to Aladtec and (I'm thrilled to report) several have already been implemented. They even made system accommodations for colorblind users - an industry first!
  • I am excited to see further development of the custom forms so we can merge to a completely paperless schedule & payroll system.
  • Although there is no specific fleet management tool, we have worked with Aladtec's Customer Support pros to develop a ways to accurately record all of our vehicles for scheduling maintenance, in-service and down time.
While most of my Aladtec experience is with public safety agencies, I cannot imagine an industry or service that would not benefit from an Aladtec system. Affordable, reliable, efficient and user-friendly - Aladtec offers a product that most companies simply can only dream about.
  • In the first 12 months of use we saved nearly 13x our investment in overtime alone. The following year we realized an average of 46 hours per week of time saved in workforce management.
  • We have seen no negative impacts from the use of Aladtec. Our only regret is not having it earlier.
The features, functionality, user-friendliness and cost were all factors. Aladtec surpassed all 4 of the other systems we evaluated, most especially with their customer support. We have not had major problems but the few minor glitches we had (all our fault, admittedly) were resolved quickly. The staff not only responded immediately but they made sure we fully understood what happened, helping us prevent future frustrations.
September 12, 2016

Aladtec - got to try it.

Jeff Rixmann | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our department uses Aladtec for our staff scheduling and department notifications. We have 70+ EMS employees to schedule covering 5 ambulances, 3 quick response vehicles and two stations. Our staff accessed the Aladtec software daily for staff notes and shift notes. It is a great communication tool along with the scheduling program.
  • First and foremost, outstanding customer service. They are always willing to solve any issues and do so in a timely manner.
  • They are very open to new ideas and concepts from their customers to improve the overall product.
  • The organization is very innovative. They are constantly striving to find new ways to make the program work for their customers.
  • They provide outstanding training and support when needed or asked. Particularly when new employees are hired onto our department, Aladtec is willing to help train our new staff to the system. Being the program is so user friendly, we rarely have to do that, but is important to note they are willing to help.
  • The only item we would like to see is an online training module for our EMS staff. Being able to upload training items and quizzes for our staff to do under their user accounts would be a huge asset for our department and others. Similar to the Moodle training software.
  • No other issues to note.
The entire Aladtec scheduling and staff management software program works very well for our department. The entire program is exactly what our department needs and uses for daily operations. We would be struggling without it. Our EMS staff thoroughly enjoy using it and its user friendly nature. We highly recommend using it.
  • Less time spent on scheduling. More time on staff management and operations.
  • Affordable solution to scheduling and staff notifications. Very cheap compared to other similar vendors.
  • Streamlined operations for our department by using this software and database. Staff can access what they need anytime they want by computer or cell phone.
We have not done a lot of research on other products, so we really can't compare. We have been very happy with Aladtec for the past 13 years. Their customer service, knowledgeable staff, affordable pricing, and progressive nature for customer satisfaction has kept us happy. Aladtec provides the staffing management solutions we want, so we have had no reason to shop around.
Caleb Branch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We currently use Aladtec's scheduler and timekeeping software for our public safety dispatch center. Previously, we utilized pen and paper for scheduling and a traditional time clock. Aladtec streamlines scheduling, with a month's schedule being complied in less than twenty minutes, whereas it use to take a day. The scheduler works well with the time clock to ensure that overtime is controlled and payroll can be projected for the months ahead. All information can be downloaded into a .csv file and graphically illustrated using Excel. The program is simple, functional, and robust - I cannot imagine our organization utilizing anything else.
  • User training is easy with Aladtec. We provided the employees with a login, and they were pros within 20 minutes of logging in.
  • Shift reminders help employees remember their next scheduled shift.
  • Exception alarms alert you when someone is late to work.
  • The software lacks the ability to track accrued time off.
Any organization that utilizes hourly employees can greatly benefit from Aladtec because it helps employers and employees with scheduling and time-off requests.
  • Aladtec has lowered employee tardiness and absenteeism by 45%.
The software as a service model is prefered over native software, which is one reason why we decided on Aladtec.
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