Overview
What is Alchemer?
Alchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.
A great survey tool for most use cases
The Best Survey Software
Alchemer - Worth strong consideration
Flexible and extremely capable platform
GREAT VALUE PRODUCT COMPARED TO COMPETITIVE PRODUCTS
Meritorious Survey App
An Extremely Proficient Business Analytics Tool. Perfect for Both Internal & External Projects.
Great platform for collecting quality survey data
SurveyGizmo fits the bill for all your survey needs
Better than Qualtrics
SurveyGizmo - robust survey tool for midsize teams
Survey Tool with solid and powerful features
SurveyGizmo - Why you should check it out
Great Survey Tool – Best Service & Support
Popular Features
- Multiple question types (14)9.595%
- Changes to live survey (14)8.383%
- Response tracking (14)8.383%
- Survey logic flexibility (14)8.080%
Pricing
Collaborator
$49
Professional
$149
Full Access
$249
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Survey Format & Appearance
Features related to the type, look & feel of surveys.
- 8.7Survey templates(12) Ratings
Includes a selection of pre-made survey templates for different types of surveys.
- 8.3Themes(13) Ratings
Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.
- 9.8Custom logo/branding(12) Ratings
Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.
Survey Content
Features related to the content (media, question types, answer types, etc) of surveys.
- 8.3Changes to live survey(14) Ratings
Users can make changes to live surveys after they are published.
- 8Question design help(13) Ratings
Includes educational material about question design for research, such as tips, recommendations, and information about best practices.
- 9.5Multiple question types(14) Ratings
Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.
Survey Logic
Features related to survey flow, or the logic that directs survey question order.
- 8Survey logic flexibility(14) Ratings
Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.
Survey Reporting & Analytics
Features related to reporting & analytics for survey results.
- 8.3Response tracking(14) Ratings
Individual responses are coordinated with demographic information about the respondent. This information is stored and can be used for reporting and analysis.
- 6.9Data export(14) Ratings
Data collected within the tool can be exported to another program for additional reporting/analysis.
- 6.2Standard reports(14) Ratings
Includes canned reports that allow users to generate and share accurate survey results.
- 8.2Custom reports(13) Ratings
Allows users to report on custom metrics, choose which metrics to include in a report, run reports with advanced segmentation and/or customize the look and feel of a report.
- 8.1Analytics(12) Ratings
Allows users to run different types of analysis, such as statistical analysis, cross tabs, sentiment analysis, etc. within the tool.
Survey Administration & Security
Features related to administration & security for survey tools and data.
- 8.2Access controls(11) Ratings
Administrators can limit users’ ability to access data and edit content.
- 9Compliance(11) Ratings
Supports privacy compliance and confidentiality standards, such as HIPPA.
Survey Distribution
Features related to the distribution of surveys.
- 8.9Vendor-offered crowdsourcing(6) Ratings
Vendor offers access to an audience or panel of respondents.
- 8.6Respondent restrictions(13) Ratings
Users can place restrictions on who can participate in surveys or how many times the same person can complete a survey.
Product Details
- About
- Tech Details
- FAQs
What is Alchemer?
Alchemer Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(65)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Alchemer, formerly known as Survey Gizmo, has proven to be a versatile and valuable tool for a wide range of use cases. One primary use case is within large corporations, where it is utilized for internal surveys to gather employee feedback after town-hall meetings. This allows the organization to effectively gauge employee sentiments and make informed decisions based on their input.
On a smaller scale, Alchemer is used by teams conducting process audits through on-site customer visits. By engaging with external employees using various survey tools, the software facilitates data collection for business objectives and helps strategize and plan accordingly. Furthermore, administrative teams within organizations rely on Alchemer to create forms and targeted notifications for conveying departmental needs while standardizing data collection across different departments. The software also assists in managing work orders, resource requests, equipment check-in/out, and other internal requests.
Alchemer's capabilities extend beyond internal use as well. It serves as a data collection and entry tool for statewide programs that require large volumes of data from the audience. Moreover, it has been employed for event conference registration and even collecting data for cognitive assessments by other companies.
In addition to these specific examples, Alchemer is widely deployed across various departments within businesses to run both internal and external surveys. This allows organizations to gain insights into client opinions and identify areas for improvement. The software's automation capabilities and seamless integration with marketing automation systems are particularly appreciated features among users.
Alchemer's flexibility is evident in its ability to accommodate unique survey needs across different departments, ranging from marketing research to customer support to product-related surveys. Overall, the software streamlines the survey process, provides detailed responses, and facilitates efficient data collection and analysis - ultimately solving the problem of relying solely on anecdotal information by providing concrete data-backed insights.
Seamless Integration with External Tools: Many users have praised Alchemer for its seamless integration with external tools like Salesforce, allowing for easy transfer and analysis of data. This integration has been highly appreciated by multiple reviewers, who found it to be a valuable feature that enhances their workflow.
Continuous Upgrades and Improvement: Reviewers have consistently mentioned that Alchemer provides recognizable upgrades on a regular basis, demonstrating a commitment to continuous improvement. This aspect of the software has given users confidence in its ability to keep up with evolving needs and technologies.
Efficient Data Analysis: Several users have found data analysis in Alchemer to be incredibly efficient. They have highlighted the ease of exporting survey results to various formats, which saves time and allows for quick and convenient use of the collected data. The efficiency of data analysis in Alchemer has been highly valued by these reviewers.
Difficulty with Mobile Surveys: Creating surveys for mobile devices on Alchemer has been challenging for some users. They have found it to be more difficult compared to other platforms, which offer a smoother experience in designing surveys specifically optimized for mobile devices.
Complex Advanced Logic: Users have expressed frustration with the complexity of advanced logic in Alchemer. Some reviewers mentioned that simple tasks like piping answers to another question require lengthy scripts, making the process more convoluted than necessary.
Inconsistent PDF Exports: The PDF exports of survey responses from Alchemer can be inconsistent and unreliable. According to several users, certain options cut off questions, rendering them unusable for printing purposes. This inconsistency poses challenges when trying to present or analyze survey data in a clear and organized manner.
Users recommend Alchemer for organizations that have the budget and specific needs. They suggest having a demo to understand its efficiency and praise the customer support for problem-solving. Additionally, users recommend Alchemer for programming simple surveys as it is user-friendly and doesn't require programming knowledge.
Users find SurveyGizmo to be the best survey platform in terms of functionality, features, cost, and responsive staff. They appreciate the software's ability to switch languages easily. Users suggest giving SurveyGizmo a try, as it is a powerful and well-designed survey and reporting tool.
SurveyMonkey is recommended by users for its straightforward interface and popularity.
Attribute Ratings
Reviews
(1-14 of 14)A great survey tool for most use cases
The Best Survey Software
Alchemer - Worth strong consideration
Flexible and extremely capable platform
Meritorious Survey App
An Extremely Proficient Business Analytics Tool. Perfect for Both Internal & External Projects.
Great platform for collecting quality survey data
SurveyGizmo fits the bill for all your survey needs
Better than Qualtrics
SurveyGizmo - robust survey tool for midsize teams
Survey Tool with solid and powerful features
Perfect for:
1) Apple to apple pre-post survey and data comparison.
2) Event registration.
3) Online training evaluation
Less appropriate:
Email campaign survey. Majority of emails from SG ends up in spam or cutter.