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Alchemer, formerly known as Survey Gizmo, has proven to be a versatile and valuable tool for a wide range of use cases. One primary use …
Starting at $49 per month
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What is Alchemer?
Alchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.
Recent Reviews
Popular Features
- Multiple question types (14)9.595%
- Changes to live survey (14)8.383%
- Response tracking (14)8.383%
- Survey logic flexibility (14)8.080%
Pricing
Collaborator
$49
Cloud
per month
Professional
$149
Cloud
per month
Full Access
$249
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.surveygizmo.com/plans-pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Alchemer?
Alchemer Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Alchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.
Reviewers rate Custom logo/branding highest, with a score of 9.8.
The most common users of Alchemer are from Mid-sized Companies (51-1,000 employees).
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(65)
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Alchemer, formerly known as Survey Gizmo, has proven to be a versatile and valuable tool for a wide range of use cases. One primary use case is within large corporations, where it is utilized for internal surveys to gather employee feedback after town-hall meetings. This allows the organization to effectively gauge employee sentiments and make informed decisions based on their input.
On a smaller scale, Alchemer is used by teams conducting process audits through on-site customer visits. By engaging with external employees using various survey tools, the software facilitates data collection for business objectives and helps strategize and plan accordingly. Furthermore, administrative teams within organizations rely on Alchemer to create forms and targeted notifications for conveying departmental needs while standardizing data collection across different departments. The software also assists in managing work orders, resource requests, equipment check-in/out, and other internal requests.
Alchemer's capabilities extend beyond internal use as well. It serves as a data collection and entry tool for statewide programs that require large volumes of data from the audience. Moreover, it has been employed for event conference registration and even collecting data for cognitive assessments by other companies.
In addition to these specific examples, Alchemer is widely deployed across various departments within businesses to run both internal and external surveys. This allows organizations to gain insights into client opinions and identify areas for improvement. The software's automation capabilities and seamless integration with marketing automation systems are particularly appreciated features among users.
Alchemer's flexibility is evident in its ability to accommodate unique survey needs across different departments, ranging from marketing research to customer support to product-related surveys. Overall, the software streamlines the survey process, provides detailed responses, and facilitates efficient data collection and analysis - ultimately solving the problem of relying solely on anecdotal information by providing concrete data-backed insights.
Seamless Integration with External Tools: Many users have praised Alchemer for its seamless integration with external tools like Salesforce, allowing for easy transfer and analysis of data. This integration has been highly appreciated by multiple reviewers, who found it to be a valuable feature that enhances their workflow.
Continuous Upgrades and Improvement: Reviewers have consistently mentioned that Alchemer provides recognizable upgrades on a regular basis, demonstrating a commitment to continuous improvement. This aspect of the software has given users confidence in its ability to keep up with evolving needs and technologies.
Efficient Data Analysis: Several users have found data analysis in Alchemer to be incredibly efficient. They have highlighted the ease of exporting survey results to various formats, which saves time and allows for quick and convenient use of the collected data. The efficiency of data analysis in Alchemer has been highly valued by these reviewers.
Difficulty with Mobile Surveys: Creating surveys for mobile devices on Alchemer has been challenging for some users. They have found it to be more difficult compared to other platforms, which offer a smoother experience in designing surveys specifically optimized for mobile devices.
Complex Advanced Logic: Users have expressed frustration with the complexity of advanced logic in Alchemer. Some reviewers mentioned that simple tasks like piping answers to another question require lengthy scripts, making the process more convoluted than necessary.
Inconsistent PDF Exports: The PDF exports of survey responses from Alchemer can be inconsistent and unreliable. According to several users, certain options cut off questions, rendering them unusable for printing purposes. This inconsistency poses challenges when trying to present or analyze survey data in a clear and organized manner.
Users recommend Alchemer for organizations that have the budget and specific needs. They suggest having a demo to understand its efficiency and praise the customer support for problem-solving. Additionally, users recommend Alchemer for programming simple surveys as it is user-friendly and doesn't require programming knowledge.
Users find SurveyGizmo to be the best survey platform in terms of functionality, features, cost, and responsive staff. They appreciate the software's ability to switch languages easily. Users suggest giving SurveyGizmo a try, as it is a powerful and well-designed survey and reporting tool.
SurveyMonkey is recommended by users for its straightforward interface and popularity.
Attribute Ratings
Reviews
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October 12, 2021
A great survey tool for most use cases
I am currently using Alchemer to collect data on a cognitive assessment I've built for another company. I'm also using Alchemer panels to collect the data.
August 08, 2021
The Best Survey Software
Alchemer is deployed across many department[s] in our business and is used for many purposes including running internal and external surveys. With this software, we can easily know what our clients think about services and know where to improve to be better. Internally, we use this software when collecting data from different departments using custom forms. With these forms, we can initiate processes, manage data easily, and much more. Alchemer has been very beneficial.
June 07, 2021
Alchemer - Worth strong consideration
We've used Alchemer (formerly SurveyGizmo) in my current district to obtain large data sets of input from parents, staff, and students. It is easy to use and can quickly collect data that can be easily analyzed.
June 06, 2021
Flexible and extremely capable platform
Alchemer is being used both to address internal as well as client needs. Internally, we have created several forms and targeted notifications to convey internal departmental need. This standardizes the collection of data to various departments to initiate work orders, resource requests, checking in and out equipment , various requests, etc. We also use Alchemer for dates a collection and bounce back client programs.
Survey Gizmo is being used in the organization primarily for surveys used to identify consumer and product opportunities, path to purchase research, brand research, and trade-off analysis. It's only used in the marketing research department by maybe 4-5 people casually, but I'm the power user for Survey Gizmo and developing surveys.
January 12, 2021
Meritorious Survey App
We have been using Alchemer surveys to conduct market research and sometimes we use it for baseline as well as endline studies for our CSR programs in the community. The experience has been good so far: the app is easy to use, compliant to respondents protection policies, secure and it easily integrates with [our] organization's IT infrastructure.
June 18, 2019
An Extremely Proficient Business Analytics Tool. Perfect for Both Internal & External Projects.
I work at a large corporation that performs many internal surveys for employee feedback after town-halls. Furthermore, I work on a smaller team that performs process audits via on-site customer visits and engages with external employees via a variety of survey tools. My team, and a variety of other administrative teams, in my organization utilize SurveyGizmo in order to attain the necessary data in order to accomplish our business objectives. SurveyGizmo offers the organization, and my business-specific team, the ability to effectively strategize, plan, and deploy surveys and then effectively track and analyze the results. Overall, SurveyGizmo helps my organization do more work, analyze results, and inform decision makers in an incredibly reliable way.
December 26, 2018
Great platform for collecting quality survey data
SurveyGizmo is being used for our Patient-Centered Research initiatives. We work with corporate partners to develop questions and provide data from our constituents. It is a very useful tool because it helps streamline our survey process and allow for detailed and quality responses that can be used for future studies in hopes of improving outcomes for our patients.
June 08, 2018
SurveyGizmo fits the bill for all your survey needs
We use Survey Gizmo for numerous projects across our organization, from marketing to customer support to product. Each department has different uses for the tool, and due to the flexibility and customizations available, each department can build surveys to fit their unique needs. We conduct customer surveys, external surveys, and also use it for internal feedback from employees.
May 23, 2018
Better than Qualtrics
SurveyGizmo was used by my company to make surveys for our clients. We were able to use it for many different functions, including (but not limited to) competitive analysis, overall evaluations, attribute evaluations, and problem experience. It was used primarily by Program Managers. It addressed the need for a survey platform.
March 16, 2018
SurveyGizmo - robust survey tool for midsize teams
We use Survey Gizmo for survey distribution and data evaluation. We do product satisfaction surveys and business interaction satisfaction survey with Survey Gizmo. Additionally, we use the data visualization and data delivery aspects of Survey Gizmo to delivery survey information to key stakeholders. Survey Gizmo solves problems of having only anecdotal information and not having data to back it up.
February 02, 2018
Survey Tool with solid and powerful features
We use SurveyGizmo as our data collection and data entry tool. We run a few statewide programs that require a big volume of data collection from our audience. SurveyGizmo provides a very easy-to-use platform for us to build the tool and for our target audience to enter data. Over the years, we have also used it a few times for events/conference registration.
April 20, 2016
SurveyGizmo - Why you should check it out
SurveyGizmo is used as our main survey creation and data collection system. It is used by the Research team in the Marketing department for various projects and to support research of programs throughout the organization.
April 15, 2016
Great Survey Tool – Best Service & Support
Several departments in our company use SurveyGizmo, but not enterprise-wide. It is used for event signups, service feedback, quick polls, reader surveys and internal surveys. The ability to automate many tasks and connect with our marketing automation system is key.