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Alchemer, formerly known as Survey Gizmo, has proven to be a versatile and valuable tool for a wide range of use cases. One primary use …
Starting at $49 per month
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What is Alchemer?
Alchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.
Recent Reviews
Popular Features
- Multiple question types (14)9.595%
- Changes to live survey (14)8.383%
- Response tracking (14)8.383%
- Survey logic flexibility (14)8.080%
Pricing
Collaborator
$49
Cloud
per month
Professional
$149
Cloud
per month
Full Access
$249
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.surveygizmo.com/plans-pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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What is Alchemer?
Alchemer Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Alchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.
Reviewers rate Custom logo/branding highest, with a score of 9.8.
The most common users of Alchemer are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(65)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
- Cons
- Recommendations
Alchemer, formerly known as Survey Gizmo, has proven to be a versatile and valuable tool for a wide range of use cases. One primary use case is within large corporations, where it is utilized for internal surveys to gather employee feedback after town-hall meetings. This allows the organization to effectively gauge employee sentiments and make informed decisions based on their input.
On a smaller scale, Alchemer is used by teams conducting process audits through on-site customer visits. By engaging with external employees using various survey tools, the software facilitates data collection for business objectives and helps strategize and plan accordingly. Furthermore, administrative teams within organizations rely on Alchemer to create forms and targeted notifications for conveying departmental needs while standardizing data collection across different departments. The software also assists in managing work orders, resource requests, equipment check-in/out, and other internal requests.
Alchemer's capabilities extend beyond internal use as well. It serves as a data collection and entry tool for statewide programs that require large volumes of data from the audience. Moreover, it has been employed for event conference registration and even collecting data for cognitive assessments by other companies.
In addition to these specific examples, Alchemer is widely deployed across various departments within businesses to run both internal and external surveys. This allows organizations to gain insights into client opinions and identify areas for improvement. The software's automation capabilities and seamless integration with marketing automation systems are particularly appreciated features among users.
Alchemer's flexibility is evident in its ability to accommodate unique survey needs across different departments, ranging from marketing research to customer support to product-related surveys. Overall, the software streamlines the survey process, provides detailed responses, and facilitates efficient data collection and analysis - ultimately solving the problem of relying solely on anecdotal information by providing concrete data-backed insights.
Seamless Integration with External Tools: Many users have praised Alchemer for its seamless integration with external tools like Salesforce, allowing for easy transfer and analysis of data. This integration has been highly appreciated by multiple reviewers, who found it to be a valuable feature that enhances their workflow.
Continuous Upgrades and Improvement: Reviewers have consistently mentioned that Alchemer provides recognizable upgrades on a regular basis, demonstrating a commitment to continuous improvement. This aspect of the software has given users confidence in its ability to keep up with evolving needs and technologies.
Efficient Data Analysis: Several users have found data analysis in Alchemer to be incredibly efficient. They have highlighted the ease of exporting survey results to various formats, which saves time and allows for quick and convenient use of the collected data. The efficiency of data analysis in Alchemer has been highly valued by these reviewers.
Difficulty with Mobile Surveys: Creating surveys for mobile devices on Alchemer has been challenging for some users. They have found it to be more difficult compared to other platforms, which offer a smoother experience in designing surveys specifically optimized for mobile devices.
Complex Advanced Logic: Users have expressed frustration with the complexity of advanced logic in Alchemer. Some reviewers mentioned that simple tasks like piping answers to another question require lengthy scripts, making the process more convoluted than necessary.
Inconsistent PDF Exports: The PDF exports of survey responses from Alchemer can be inconsistent and unreliable. According to several users, certain options cut off questions, rendering them unusable for printing purposes. This inconsistency poses challenges when trying to present or analyze survey data in a clear and organized manner.
Users recommend Alchemer for organizations that have the budget and specific needs. They suggest having a demo to understand its efficiency and praise the customer support for problem-solving. Additionally, users recommend Alchemer for programming simple surveys as it is user-friendly and doesn't require programming knowledge.
Users find SurveyGizmo to be the best survey platform in terms of functionality, features, cost, and responsive staff. They appreciate the software's ability to switch languages easily. Users suggest giving SurveyGizmo a try, as it is a powerful and well-designed survey and reporting tool.
SurveyMonkey is recommended by users for its straightforward interface and popularity.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
October 12, 2021
A great survey tool for most use cases
I am currently using Alchemer to collect data on a cognitive assessment I've built for another company. I'm also using Alchemer panels to collect the data.
- Many different question types
- Easy ways to test the survey
- Priced well
- Can use individual passcodes for people to take surveys
- The CSR's are nice but not that helpful
- There aren't great ways to upload survey questions
- Downloading data can be a little clunky
N/A
N/A
83.33333333333334%
8.3
70%
7.0
34%
3.4
N/A
N/A
N/A
N/A
90%
9.0
N/A
N/A
- Positive impact on ability to collect data quickly
August 08, 2021
The Best Survey Software
Alchemer is deployed across many department[s] in our business and is used for many purposes including running internal and external surveys. With this software, we can easily know what our clients think about services and know where to improve to be better. Internally, we use this software when collecting data from different departments using custom forms. With these forms, we can initiate processes, manage data easily, and much more. Alchemer has been very beneficial.
- Using Alchemer is easy thanks to the attractive and modern UI.
- The software is very resourceful - offers many features.
- Data collection is easy with Alchemer.
- The support team is amazing when it comes to responding to queries.
- Integrations with other tools are not easy, [but] everything else is great.
100%
10.0
90%
9.0
90%
9.0
90%
9.0
N/A
N/A
N/A
N/A
90%
9.0
95%
9.5
- With Alchemer, we can get clients' input on what we need to do to improve our business.
- The software makes data collection both internally and externally easy.
- The ability to create custom forms makes handling data internally easy.
Alchemer has been very resourceful and compared to most competitors, it is superior in all aspects. It is affordable and no compromises on capabilities. It is also easy to use.
June 07, 2021
Alchemer - Worth strong consideration
We've used Alchemer (formerly SurveyGizmo) in my current district to obtain large data sets of input from parents, staff, and students. It is easy to use and can quickly collect data that can be easily analyzed.
- ease of use
- inexpensive
- easy for those on the receiving end to respond
- downloading content into different graphic organizers
46.66666666666667%
4.7
76.66666666666667%
7.7
80%
8.0
76%
7.6
N/A
N/A
N/A
N/A
30%
3.0
70%
7.0
- increased efficiency
- minimizes staff time requirements
Much easier to use and less expensive than SurveyMonkey
June 06, 2021
Flexible and extremely capable platform
Alchemer is being used both to address internal as well as client needs. Internally, we have created several forms and targeted notifications to convey internal departmental need. This standardizes the collection of data to various departments to initiate work orders, resource requests, checking in and out equipment , various requests, etc. We also use Alchemer for dates a collection and bounce back client programs.
- Capability
- Flexibility
- User Support
- Back end hosting
- Higher file size thresholds for uploads
83.33333333333334%
8.3
100%
10.0
100%
10.0
78%
7.8
N/A
N/A
N/A
N/A
90%
9.0
85%
8.5
- Increased efficiency
- Reduced cost
- Timely receipt of operational and campaign data
SurveyMonkey, Formsite. Ultimately, Alchemer remains our go-to solution as it's combination of ability and flexibility bested the other options.
January 12, 2021
Meritorious Survey App
We have been using Alchemer surveys to conduct market research and sometimes we use it for baseline as well as endline studies for our CSR programs in the community. The experience has been good so far: the app is easy to use, compliant to respondents protection policies, secure and it easily integrates with [our] organization's IT infrastructure.
- The app has features such as logic which enhances compliance, etc.
- The app has good inbuilt error tracking systems that are able to detect the challenges associated with some choices of question types and provides alternatives especially for calendars .
- The global library for questions and templates makes life much easier for surveys that don't require reinventing the will.
- I think the prices are on the higher side compared to other providers on the market.
63.33333333333333%
6.3
83.33333333333334%
8.3
70%
7.0
94%
9.4
N/A
N/A
N/A
N/A
75%
7.5
90%
9.0
- It has always delivered on all our business objectives. I think that the reason why it's a bit [more] expensive than other providers.
- It has helped us to optimize resources especially man hours involved in survey design.
- It has been a valuable partner in almost all [of] our uses.
Alchemer surveys have more functionalities and features such as logics, survey tracking and flawless integration systems.