Aldelo POS: a solid point of sale system for most restaurants
Rating: 9 out of 10
January 10, 2019
VC
Vetted Review
Verified User
8 years of experience
Aldelo POS is being used by a number of my clients in their restaurants and bars. All of these locations are using the onsite, station/server model of their software. The platform allows for easy management of the entire operation, and from my perspective, it is one of the best and easiest Point of Sale software on the market. From table/bar seat selection when the customer walks into the service station, to beeper alerts sent to customer held devices (table-ready), to drive in options, quick service, inventory, recipe building, employee time tracking and a high level of back office management features—Aldelo is truly an all in one restaurant management system.
- Reports: Live up to the minute data is something that any restaurant manager/owner wants. Aldelo does this well.
- Backend store setup (for techs like me) is very easy once you know the system. Setting up the peripherals, station-specific settings and the like - all very easy and intuitive
- Support: calling into support has always been a great experience, and perhaps the biggest sell point. I've even received help with expired support contracts. Their team is always at the ready to login or just offer the right advice driven solutions for the current support needs. Great job here!
- Never been a loss to invest in Aldelo. It pays for itself very fast (software licensing).
- If you do the hardware right it can get expensive and take a little longer to see the ROI. All in one touchscreens are pricey, especially for the better brands. The peripherals are specific too: thermal printers, specialized impact printers for the kitchen, etc. They all add up quickly.
- The ability to monitor sales and adjust menus accordingly has to be priceless to an owner.
From the list above Aloha POS would be the closest to a restaurant POS, it's actually a very good one. As with any software, it does the same basic things, and in all likeliness, this has improved as a platform. It's been a while since I used it, so I don't want to provide out of date info. I listed Counterpoint because I currently manage a busy retail store that uses CP and they are opening a second location that will add bar and restaurant-style services to the CP system. That said, CP is retail first but looks like it will handle the restaurant/bar side of things nicely. Hard to recommend this solution for anyone other than high (HIGH!) end retailers as the upfront and overtime costs can be big. I wouldn't recommend for restaurants.