VSM: well-integrated ITSM platform
June 05, 2019
Complete handling of the ITSM "IT Service Management" processes from request fulfillment to incident management to problem management to …
Alemba Service Manager
Alemba Service Manager
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What is Alemba Service Manager?
The former VMware Service Manager was an ITSM option from VMware. VMware stopped supporting SM in 2017 and transferred support to VMware partner Alemba. The product is presently supported by Alemba, as Alemba Service Manager.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
What is Alemba Service Manager?
The former VMware Service Manager was an ITSM option from VMware. VMware stopped supporting SM in 2017 and transferred support to VMware partner Alemba. The product is presently supported by Alemba, as Alemba Service Manager.
Alemba Service Manager Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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June 05, 2019
VSM: well-integrated ITSM platform
Complete handling of the ITSM "IT Service Management" processes from request fulfillment to incident management to problem management to service level management, etc.
- Ease of use
- Simplicity
- Smart workflow designer
- Total integrated solution
- Embedded CI (configuration Item) scanner
- Reporting and dashboarding engine
March 06, 2018
Service Manager's Review of VMware Service Manager
We use it to automate storage pools and tiers. We also use it to manage IT service processes.
- Manage service processes
- Manage pools
- Automate services
- Ease of Management
- Setup
- Updates
- Support