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June 05, 2019
Complete handling of the ITSM "IT Service Management" processes from request fulfillment to incident management to problem management to service level management, etc.
- Ease of use
- Simplicity
- Smart workflow designer
- Total integrated solution
- Embedded CI (configuration Item) scanner
- Reporting and dashboarding engine
March 06, 2018
We use it to automate storage pools and tiers. We also use it to manage IT service processes.
- Manage service processes
- Manage pools
- Automate services
- Ease of Management
- Setup
- Updates
- Support
Alemba Service Manager Scorecard Summary
What is Alemba Service Manager?
The former VMware Service Manager was an ITSM option from VMware. VMware stopped supporting SM in 2017 and transferred support to VMware partner Alemba. The product is presently supported by Alemba, as Alemba Service Manager.
Categories: IT Service Management (ITSM)
Alemba Service Manager Technical Details
| Operating Systems: | Unspecified |
|---|---|
| Mobile Application: | No |
Frequently Asked Questions
What is Alemba Service Manager?
The former VMware Service Manager was an ITSM option from VMware. VMware stopped supporting SM in 2017 and transferred support to VMware partner Alemba. The product is presently supported by Alemba, as Alemba Service Manager.
What are Alemba Service Manager's top competitors?
Freshdesk, ServiceNow IT Service Management, and Jira Service Management (Jira Service Desk) are common alternatives for Alemba Service Manager.
Who uses Alemba Service Manager?
The most common users of Alemba Service Manager are from Mid-size Companies and the Information Technology & Services industry.