Algolia Reviews

19 Ratings
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Score 8.8 out of 100

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Reviews (1-9 of 9)

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February 04, 2020
Sagiv Frankel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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It is used across development departments as the API from searching different system entities.
We could have gone with our own Elasticsearch setup. However, this would require maintaining a dedicated cluster over multiple regions. That has operational cost. We would also need expertise on best practices in tuning the different indexes and keeping the service highly available.
We choose to let Algolia take care of out text search needs and only take care of keeping it synced.
  • Very little infrastructure needed. Can be used directly from client or from different services.
  • Very reliable. We had very little down time if at all. Response times are good.
  • Search API is a little confusing (what is a facet?).
  • UI is nice, but it doesn't do a good job in helping you define your queries.
It's less appropriate if you can't afford your data being persisted on a cloud service. Also, if search is a key component of your business I don't believe relying on a third-party service is worth it. Deploying your own Elasticsearch cluster is not that hard of an endeavour and would also save you money.
However, for any other use case Algolia will save you a lot of time and give your business amazing full text search capabilities with minimum friction and time.
We did have one occurrence where we maxed out our plan and the service didn't respond well. This is probably a very common scenario and it took half a day to get things back to normal with slow response time. Price is also a consideration. If you are restrained in that sense you might want to dedicate the time to having your own setup from the get-go.
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May 23, 2018
Rich Warren | TrustRadius Reviewer
Score 10 out of 10
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Verified User
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Algolia powers all of our search functionality on our browse page and from the header across the site. Specifically, we use the react instant search package with a custom hierarchical menu for category selection and react locations for location selection and the default pagination. We also use Algolia for our search auto suggestions and recommendations. We also use Algolia to solve interesting business problems and tasks such as categorizing user-generated item titles.
  • Extremely fast search results
  • Very easy to set up, no maintenance needed from our side
  • Efficient and easy to adapt ranking formula
  • Customising the react packages can be difficult. Easy to send an excessive amount of requests
  • Customising ranking is restricted to prioritising factors, rather than weighting each factor individually
  • Costs can escalate dramatically when you expand your traffic
Any consumer-facing business that needs instant search results for user searches. Excellent fits would be e-commerce solutions and marketplaces. If your traffic is low it is also a relatively cost-effective solution than using your own solution (e.g. elastic search). Perfect for teams that do not have the architectural knowledge to set up their own search solutions.
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December 15, 2017
Eli Allen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Algolia is our go-to solution for searches on our iOS app, as well as our upcoming web app. We use it to allow users to search for other users as well as pre-defined location filters that we've created. Additionally, we use it in almost all of our internal tools, whose use-cases include content moderation, customer support, analytics, etc. Every person in our company and every one of our customers uses Algolia on a daily basis.
  • Algolia is brain-dead simple to set up. I've implemented search with Algolia in a dozen different ways now, and it never took me longer than a few minutes to get the functionality I want. With Algolia, the only challenge is designing your search UI -- if you don't want to use their baked in UI solutions.
  • Results come back incredibly fast. I'm not sure how Algolia does it, but every keystroke I make in a search field returns new results instantly. It's hard to believe that I'm searching large datasets on a remote server when it works so fast.
  • Very little customization is needed for 99% of use-cases. Algolia's out of the box setup works great, and it takes no prior knowledge to set up.
  • Recent pricing model changes made Algolia considerably more expensive. I understand that companies change their models all the time, but my plan almost doubled in price overnight. They let me keep my legacy plan for as long as I wanted, but I had already outgrown it, so a small increase in demand caused big price spikes. It's still cheap for what it is though.
  • The documentation is generally good, but sometimes hard to navigate. I was trying to find examples of how to combine geo-queries with normal ones, and I couldn't find an example, but it wasn't actually hard to figure out.
  • Some of the advanced features can be hard to understand at first. This isn't really a con, as it just means Algolia is loaded with features, but I was a bit overwhelmed the first time I tried to customize an index.
Algolia is great anytime you need client search. I would never use it to do any automated tasks or anything like that, though. It's great for human use, and I don't know if anyone would ever want to use it for anything other than client-search, but Algolia knows its domain very well and solves client search more easily than any alternative I've seen.
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November 03, 2017
Michael Riess | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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We implement Algolia for our clients during website, app, and software development projects. Our biggest implementation was on a large eCommerce store with accompanying mobile app. Algolia offers a more premium search experience for end users, allows us to provide access to search results that are combined from several different platforms, and is lightning quick.
  • Algolia is lightning quick -- the fastest we found
  • Algolia has great tech support, tons of documentation, and many high quality ready-made plugins
  • Algolia allows for a high degree of customization
  • Algolia can be a bit complex -- for smaller companies or companies without many tech resources, it may be difficult to implement and use without the help of a third party
  • Manually manipulating search results (for specific queries having listings show up first) is a bit difficult to do without custom developing that functionality
Algolia provides lightning fast search results and allows you to customize and pull in results from a lot of different places. Support and reliability are top notch and I have no problem recommending it to anyone.

Smaller companies with less tech resources may find Swiftype somewhat more user friendly to implement and use, but Algolia can definitely be plug and play if you only have one platform and can just use their out of the box plugins (Shopify, WP, etc.)
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January 07, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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We used Algolia at our organization to power search for all our users. We leveraged the speed and efficiency offered by Algolia to greatly improve the user experience on our site when it came to searching for different types of records. As search speed had previously been a glaring issue and one of the biggest weaknesses on our web platform, Algolia helped us circumvent this issue and offer our users the results they were looking for in mere nanoseconds.
  • Extremely fast search speeds
  • Great technical support team
  • Willingness of the company to work with customers on pricing
  • It is difficult to scale the product, considering the pricing.
  • Building relevancy algorithms can get extremely expensive
  • Requires thorough knowledge of Algolia's documentation and framework to optimize for performance while sticking to your budget
If you have a dedicated developer who has the technical know-how to delve deep into Algolia's documentation to figure out what makes it tick, this is the product for you. Algolia's framework is extremely powerful, making search instantaneous and providing users with results at break-neck speeds. If all you need is great search, but you do not require a complex relevancy algorithm running it, Algolia will work well for you. The more complex your use case, the more expensive the product becomes.
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February 10, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Verified User
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Currently used as a search engine for our bill payment service Customers are using it to find the biller that they need to pay. The fuzzy logic works well and the search is better than anything we would have developed internally.
  • Search speed is excellent.
  • Configurability is also excellent.
  • Fuzzy Logic really helps our customers when they misspell a search.
  • I can't think of any
Our data set is about 3000 records. We are uploading multiple fields including logos and leveraging Algolia to provide a functional search with a very nice user experience.
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January 29, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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We use Algolia on one of our websites where you can search for an institution to pay. It has fast searches and handles misspelled queries which were the main reasons we chose this product instead of creating something similar ourselves.
  • Fast searches.
  • Handling misspelled queries.
  • Configuration for search results.
  • Adding new admins to a project.
  • The way the documentation is organized.
Algolia is best suited for e-commerce websites where you have a large number of products to display to your customers. It could also be useful for knowledge bases and site search.

It may be less suited for small amounts of data since a simple algorithm can work just as well.
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August 23, 2018
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Algolia is being used by our organization in specific departments. It is not being used by the entire organization. It is a strong search tool that is being leveraged across different internal and client facing products. It addresses some basic search optimization issues that would generally be resolved using complex algorithms.
  • It is an ultra-fast tool that can also handle typos.
  • It is super easy to implement.
  • It has distributed search networks and multiple data centers.
  • It is very expensive compared to elastic search which is relatively free.
  • Algolia does not support iPhone and Android, unlike Sharefile and Diqify
  • Algolia lacks the activity tracking and email integration
  • Algolia does not have any video tutorials.
Algolia supports platforms that are web-based and Windows phone app based, which makes it more flexible. It focuses on features like API and SSL Security. The search results provided by Algolia are super-fast and very useful. It is extremely useful in a high-speed environment where data is required at your [fingertips]. When there is complex systems involved, it does a very good job.
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November 06, 2017
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Algolia is being used site wide for customer facing search on all the Tanga Network properties. It makes it so our application developers don't have to configure or worry about configuring complicated search indexes. It allows marketing/product to tweak search results as necessary without development intervention.
  • Javascript/AJAX search requests from HTML clients (perfect microservice)
  • Easy to configure indexing
  • Dashboard of search results and performance
  • Customer support can be lacking at times, the development team IS in France so anything escalated takes a while to resolve
  • Costs escalate quickly until you hit dedicated hardware
  • Index creation can be slow
[It's] well suited when you don't want to manage search infrastructure and favor spending your development cycles on your competitive advantage.
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What is Algolia?

Algolia helps businesses across industries quickly create relevant, scalable, and lightning fast search and discovery experiences. Algolia’s mission is to make every search interaction meaningful and rewarding. Our hosted platform reduces the complexity of building relevant digital experiences. More than 8,000 companies like WW, Lacoste, Twitch, Medium and Stripe rely on Algolia’s enterprise-grade APIs to manage over 60 billion search queries a month.

Founded in 2012, Algolia is backed by $184M in funding from Accel Partners, Alven Capital, Point Nine Capital and Storm Ventures. The team is headquartered in San Francisco with offices in Paris, London, New York, Atlanta and Tokyo. To learn more, visit

Algolia Features

Has featureQuery Rules
Has featureA/B Testing
Has featureInstantSearch
Has featureAnalytics
Has featureCustom Crawler

Algolia Screenshots

Algolia Integrations

Shopify, WordPress, Magento Commerce Cloud (formerly Magento)

Algolia Competitors

Algolia Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
Free$0per month
Standard$1per unit/per month
Premium1.50per unit/per month
OEM PricingContact sales team

Algolia Support Options

 Free VersionPaid Version
Video Tutorials / Webinar
Live Chat
Social Media

Algolia Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Languages: All

Frequently Asked Questions

What is Algolia?

Algolia in San Francisco, California offers enterprise search as a service.

Who uses Algolia?

The most common users of Algolia are from Mid-size Companies and the Internet industry.