A helpful platform that makes search easy and saves time
Rating: 9 out of 10
May 02, 2025
WE
Vetted Review
Verified User
4 years of experience
- Intuitive analytics about search performance
- Helpful and technical customer support and account management teams
- Customization to modify their product to specific business use cases
- Ability to test new optimizations for search ranking to improve results and meet business needs
Cons
- Better integration of features (ex. synonyms feature is great but isn't respected by their re-ranking product)
- Tooling to reduce spam search queries being triaged by system/logged to analytics panels
- More automated summaries of analytics (ie. recommend synonyms to add, trends noticed in search volume in specific areas of site, easier ways to leverage API vs using website UI)