Overview
What is Alida CXM?
Alida CXM (formerly Vision Critical) is designed to enable users to listen to direct & indirect sources of customer feedback, perform automated actions on collected feedback and have complete visibility into key customer experience metrics so users can create exemplary…
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Product Details
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- Competitors
- Tech Details
What is Alida CXM?
Alida CXM (formerly Vision Critical) is designed to enable users to listen to direct & indirect sources of customer feedback, perform automated actions on collected feedback and have complete visibility into key customer experience metrics so users can create exemplary customer experiences day after day. Alida CXM offers a holistic customer experience platform that brings in both operational and experiential data, integrates this data with the tools to collect, understand and action customer feedback along with the ability to analyze data and monitor trends in one integrated solution.
Alida CXM Video
Vision Critical is Now Alida
Alida CXM Integrations
- Salesforce Sales Cloud
- SAP CRM discontinued
- Tableau Desktop
- Adobe Marketo Engage
- Zendesk Suite
- Calendly
- The Okta Identity Cloud
- Klaviyo
- Veeva CRM
- AppDirect Monetization Suite
- Campaign Monitor by Marigold
- monday.com
- Oracle PeopleSoft HCM
- Intercom
- ServiceNow Customer Service Management
- Twilio Segment
- Squarespace
- Pipedrive
- Oracle Fusion Service
- Sugar Sell (SugarCRM)
- Oracle Siebel CRM
- Freshservice
- Freshdesk
- ADP Workforce Now
- NICE CXone
- SAP SuccessFactors
- New Relic
- Wufoo
- Mailchimp
- Namely
- Salesforce Marketing Cloud
- Agile CRM
- Adobe Commerce (Magento Commerce)
- Adobe Experience Cloud
- Microsoft Dynamics 365 ERP
- Virtual Incentives
- Hubspot
- Qualtrics XM
- Momentive (SurveyMonkey)
- BMC Remedy
- Epicor
Alida CXM Competitors
Alida CXM Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |