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https://dudodiprj2sv7.cloudfront.net/product-logos/Ku/Ic/8N56O43GGC1T.pngAllscripts Practice Management ReviewI like how everything is all in the same place and very easy to navigate. It makes it so we just have to log into one area and not have to switch between screens for all of our documentation. Most of our employees if not all use this program and it allows us all to be on the same page and have access to the same information.,Looking up patients quickly and efficiently with no error. Making sure our charts for our patients have as much detail as possible while also making sure we are navigating within a timely manner. We make sure that the patient is always there on hand when we are in the program and that the questions are always being answered and put into the program promptly which the program allows for this to be done very well.,Sometimes the speed needs some work and it makes it so that it takes more time out of our patients' days. The navigation on some pages is hard for new employees and they seem to struggle with it.,8,Very positive with our scheduling because it allows us to double book some patients when we know that their appointments will not take as long as others. the scheduling is also very user friendly so it is very easy to move around appointments when we are needing to reschedule We have a printout at the end of the day for no shows which can help us with non payment issues.,Eos CPQ,Community health center / FQHC,26-50 practitionersAllscripts Perspective from 3rd Party IT SupportI have supported Allscripts PM and EHR in large and small settings. The program is touched by nearly all staff in a practice, from scheduling to providers themselves entering notes. Generally, support is available with reasonable quickness, but can be frustrating slow to progress. Issues stemming from upgrades are often also slow to be resolved, and staff can expect delays on the first day in the office after an upgrade.,Patient Mangement Appointment management EHR,Upgrades Support Timely Responses to support requests.,8,Good EHR compared to alternatives. Good PM compared to alternatives. Compliant.,Centricity EMR,Family medicine,6-10 practitioners
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Allscripts Practice Management
5 Ratings
Score 7.9 out of 101
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Allscripts Practice Management Reviews

Allscripts Practice Management
5 Ratings
Score 7.9 out of 101
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Kelly Ferriter profile photo
July 17, 2017

"Allscripts Practice Management Review"

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Looking up patients quickly and efficiently with no error.
  • Making sure our charts for our patients have as much detail as possible while also making sure we are navigating within a timely manner.
  • We make sure that the patient is always there on hand when we are in the program and that the questions are always being answered and put into the program promptly which the program allows for this to be done very well.
  • Sometimes the speed needs some work and it makes it so that it takes more time out of our patients' days.
  • The navigation on some pages is hard for new employees and they seem to struggle with it.
It is great when we are with clients and taking down information from them and we need to be clear and concise with the information. It is less helpful when the patient is not available, but over the phone can work just as well and we can be just as concise. There is just not as much private time with the patient.
Read Kelly Ferriter's full review
Stephen Adams profile photo
February 16, 2015

Allscripts Practice Management Review: "Allscripts Perspective from 3rd Party IT Support"

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Patient Mangement
  • Appointment management
  • EHR
  • Upgrades
  • Support
  • Timely Responses to support requests.
Although the EHR software industry is still developing, Allscripts has proven to be better than most.
Read Stephen Adams's full review

Allscripts Practice Management Scorecard Summary

Feature Scorecard Summary

Real-time eligibility verification (1)
5
Claims management (1)
5
Coding (1)
5
Patient billing (1)
5
Financial Reporting (1)
5
Rule-based scheduling (1)
7
Automated appointment reminders (1)
8
Automated patient check-in (1)
8
Multi-location support (2)
8.0
Calendar interface (1)
8
Patient portal (1)
5
Fax integration (1)
7
Workflow automation (1)
2
Customization (1)
2
E-prescribing (1)
5
HIPPA compliance (2)
9.0
Role-based permission levels (2)
8.0
Data backups and redundancy (2)
9.0
Task tracking (1)
8
Specialty-specific workflows (1)
8
Multi-office / multi-physician capabilities (2)
8.0

About Allscripts Practice Management

Allscripts Practice Management is a comprehensive revenue cycle management solution for physician practices and large hospital organizations. The vendor’s value proposition is that it boosts operational efficiency and productivity by helping users manage scheduling, collections, claims, and denials.

The vendor says their solution addresses the following challenges:

  • Shifting from fee-for-service to value-based care—You must accommodate evolving models of reimbursement, such as Meaningful Use, Accountable Care Organizations, and most recently, MACRA Quality Payment Program delivery system reform.

  • Meeting complex regulations and maximizing reimbursement— Clean claims and automated self-pay collections are tools within Practice Management to streamline and manage A/R (accounts receivable).

  • Consolidation—Practice Management’s open architecture allows for sharing of patient information across multiple platforms meeting the needs of many complex environments.

Allscripts Practice Management Features

Billing and Claims Management Features
Has featureReal-time eligibility verification
Has featureCoding
Has featureClaims management
Has featureClaim scrubbing
Has featureElectronic Claim Submission
Has featureAutomated Claim Tracking
Has featurePatient billing
Has featurePayment Processing
Has featureElectronic Bill Pay
Has featureOnline Bill Pay
Has featureCreate Patient Statements
Has featureMail or Email Patient Statements
Has featureAutomated Alerts for Overdue Claims
Has featureSuperbill Generation
Has featureDenial / Underpayment Management
Has featurePatient Payment Histories
Has featureElectronic Remittance Advice
Has featureStreamlined Data Entry
Has featureHIPAA Compliance
Does not have featureSiHCFA Compliance
Has featureCredit Card Processing
Does not have featureCodeCorrect
Has featureClearinghouse Integration
Has featureAccounting Integration
Has featureReporting
Has featureFinancial Reporting
Has featureRevenue Cycle Management
Has featureIntegration with EMR/EHR
Patient Scheduling Features
Has featureDrag-and-drop Scheduling
Has featureFacility Scheduling
Has featurePhysician Scheduling
Has featureRule-based scheduling
Has featureAutomated patient check-in
Has featureAutomated appointment reminders
Has featureMulti-location support
Has featureZocDoc Integration
Has featureCalendar interface
Medical Inventory Management Features
Does not have featureAutomated Supply Tracking
Does not have featureTriggered Reorder Notifications
Electronic Medical Records Features
Does not have featureCharting / document management
Does not have featureTemplates
Does not have featureE-prescribing
Does not have featureSOAP Notes
Does not have featureE&M Coding Advice
Does not have featureLab and Imaging Integration
Does not have featureFax integration
Does not have featureDevice Integration
Does not have featurePatient portal
Does not have featureMobile/tablet support
Does not have featureSpeech recognition
Does not have featureDragon Integration
Does not have featureIntegration with other EMR and PM systems
Does not have featureAbility to Coordinate Care with Specialists
Does not have featureAbility to Share Information with Different Doctors
Does not have featureMeaningful Use Certified
Does not have featureONC-ATCB Certified
Does not have featureCustomization
Does not have featureHandwriting Recognition
Does not have featureBilling System Integration
Does not have featureStandard Chart Templates
Does not have featureCustom Medical Forms
Does not have featureCustom Macro Buttons
Does not have featureCustom Fields
Does not have featureDrawing Tools (Diagnostic Images)
Does not have featurePatient Flags
Does not have featureWorkflow automation
Does not have featureAbility to Take Action from Patient Record
Medical Security and Privacy Features
Has featureRole-based permission levels
Has featurePassword Policies
Has featureLogin Regulations
Has featureSession Backlog
Has featureAudit and Log Reports
Has featureData backups and redundancy
Has featureHIPPA compliance
Does not have featureLocal mode / networking failsafe
Workflow and Scale Features
Has featureTask tracking
Has featureReferrals
Has featureSpecialty-specific workflows
Has featureMaster Patient Index
Has featureInsurance Profiles
Has featureMulti-office / multi-physician capabilities
Additional Features
Has featureImproved scheduling efficiency—Easy scheduling and registration optimizes physician time. Manage walk-ins, cancellations and recurring appointments, as well as obtain real-time referrals and eligibility verification.
Has featureMonitor your patients’ accounts—Use the patient-centric ledger for one-stop account management. View service and payment history, reimbursement detail notes, rebilling and collection activity all in one place.
Has featureElevate your practice’s productivity and security—Sophisticated, customizable workflow rules engine automates work queues based on your practice’s preferences. Multi-entity security and management enables information access based on department rules.
Has featureMeasure your practice’s performance—Digital Dashboards include real-time information on charges and payments, claim status, current A/R aging by payer and coding trends. Flexible and robust reporting enables you to compare billing trends over time, drill down with one click and query based on user-defined rules.

Allscripts Practice Management Competitors

Allscripts Practice Management Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS