Name: Alpega Video: Digitalization of logistics and supply chains is here. Are you ready?
Uploaded: 2019-10-01T17:03:52.000Z
Duration: 1 min 39 s
Description: Alpega’s SaaS platform and end-2-end suite of modular solutions empower shippers, carriers and logistics service providers to be more efficient, create shared data sets for better decision making, and provide transparent collaboration with trading partners throughout supply chain networks.

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Enterprise Search

Enterprise

Accounting

CTRM

Financial Research

Financial Risk Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

3D Printing

API Design

Cloud Migration

Cloud Storage

Component Content Management

Configuration Management

Data Pipeline

Database DevOps

DevOps

Disk Cloning

Fraud Detection

Integration Platform as a Service (iPaaS)

Interoperability

M2M Application Development

Managed Public Cloud Infrastructure

Network Performance Monitoring

Product Implementation Services

Relational Database Management Systems

SaaS Backup

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Data Management

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Attribution

Marketing Automation

Referral Marketing

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Sales Enablement

Sales Training

Sales

Data Loss Prevention

Security

Awards Management

Construction Accounting

Construction Takeoff and Estimating

Digital Forensics

Fleet Management

Hospital Management

Insurance Agency Management

Veterinary

Vertical-Specific

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### Shipment Management
User feedback on Alpega TMS's shipment management is generally positive, with many users praising the platform for its ease of use in tracking shipments, organizing information logically, and providing great visibility into the shipment process. However, some users have expressed concerns about the time-consuming process of changing load times and the need for faster and more streamlined shipment management functionalities. Additionally, there have been complaints about the excessive amount of notification emails sent by the system, which can be seen as a drawback for some users. Despite these minor drawbacks, Alpega TMS's shipment management capabilities seem to be well-received overall by its users.

### Carrier Coordination
User feedback on Alpega TMS's carrier coordination feature indicates a mixed bag of experiences. While some users appreciate the platform's ease of use and well-organized information, others have raised concerns about the system's reliability and communication issues with carriers. The platform's ability to manage appointments efficiently is acknowledged, but there are calls for improvements in updating and enhancing the coordination process to ensure smoother operations for all parties involved.

### Load and Dock Management
User feedback on Alpega TMS's dock scheduling and appointment management features varies widely. While some users praise the platform for its ease of use and comprehensive solutions for dock scheduling and inter-company organization, others express frustration over technical issues that have hindered their ability to make appointments efficiently. The mixed opinions suggest that Alpega TMS's load and dock management capabilities may not consistently meet the diverse needs of its users.

### Appointment Scheduling
Users have varied opinions about Alpega TMS's appointment scheduling functionality. Some users appreciate the ease of setting up appointments and checking for incoming slots. However, others have raised concerns about the system's frequent downtime, lack of uniformity in required information, and inefficiencies in the booking process. While some users find the platform helpful for managing appointments, others feel that it could be more user-friendly, faster, and offer quicker access to essential information. The overall sentiment regarding Alpega TMS's appointment scheduling capabilities appears to be mixed, with room for improvement in terms of reliability and user experience.

### Communication Tools
Users across various reviews have highlighted the pivotal role of Alpega TMS's communication tools in streamlining interactions with customers and carriers. While some users praise the user-friendly interface and efficient communication channels, others express concerns about the software's reliability, particularly during instances of frequent downtimes. The ability of Alpega TMS's communication tools to facilitate timely and effective communication appears to be a key factor influencing user experiences and overall satisfaction with the platform.

### Notifications and Updates
Some users appreciate the convenience and responsiveness of Alpega TMS's notifications and updates, finding the system easy to use and the support team helpful. However, there are concerns raised about delayed notifications and an excessive amount of emails being sent for a single load or event. The lack of timely outage notifications and updates has also been highlighted as an area for improvement.

Transwide's TMS product has proved to be a preferred choice for users, as it is very helpful and user-friendly. One of the key business problems it solves is the management of daily trucks and appointments, ensuring that drivers are not held up during loading or delivery. Users appreciate the software's ability to help manage their business versus their carriers managing their business for them, which has saved them 75% in demurrage costs.

Another problem solved by Transwide's TMS software is the tendering process. The software's tendering product saves users time and errors, and carriers appreciate the 24/7 system availability. Users who have experienced other TMS products note that the Transwide TMS product is better than others used for other clients, making it a preferred choice for many. Additionally, the Call-Off product used by some users is causing them to consider using the TMS product as well. Lastly, Transwide's support in the U.S. is excellent, and the customer service team is always willing to help users find solutions, another key business problem solved by this software.

Easy to Use: Users find Alpega TMS easy to navigate and learn, with a user-friendly interface. The amount of training needed to maneuver the system is minimum, and the software provides visibility to all stakeholders. Many reviewers appreciate how simple and quick the scheduling process is in Alpega TMS.

Helpful Customer Service: Users highly recommend the customer service provided by Alpega TMS. The support team is highly reactive and helpful for both shippers and carriers. Several reviewers praise the company's responsive customer service that improves communication between different departments.

Efficient Shipment Management: The filter function in Alpega TMS helps manage shipments efficiently. Users find it easier for their department to conduct business and ensure better communication between customer service and truckers. Some users appreciate how loading schedules are easy to access, allowing carriers to get their loads almost instantly.

Slow Performance: Some users have reported that the software is slow and takes too many steps to complete tasks. Many reviewers have expressed frustration with the system's slow-loading pages, which can cause delays in scheduling appointments.

System Outages: The frequent downtime of the Alpega TMS system has caused inconvenience for many customers who rely on it for their supply chain needs. Users have reported issues with scheduling appointments and receiving necessary notifications during these outages.

Difficulty Navigating Search Criteria: Several users have found it challenging to navigate and customize search criteria within the software. This may be causing difficulties when reporting multiple shipments under one delivery or canceling/rescheduling appointments.

Alpega TMS is a cloud-based transportation management software that streamlines the end-to-end process of transporting goods across different modes of logistics networks, including FTL, LTL, Parcel and Ocean. The software enables shippers, carriers and logistics service providers to collaborate effectively and manage all transportation operations effectively from sourcing, planning execution to settlement and analytics.

With Alpega TMS software solution users can benefit from real-time visibility into the supply chain which enhances control over every transport operation. It also automatically assigns orders to appropriate carriers through predetermined decision criteria via its dynamic carrier allocation feature. Additionally, live tracking with exception notifications and dynamic ETAs helps users track key milestones of their shipments in real-time reducing the need for manual administrative review.

The advanced features included in this software mean that it has become an essential tool for more than 200 customers managing over 30 million transport orders each year throughout 80 countries worldwide. With its ability to handle freight procurement tasks such as running RFQs, calculating freight rates and analyzing historical data for new cost-saving opportunities, Alpega TMS assists organizations in gaining control over their financial performance while eliminating manual workload allowing you time to tackle other important business tasks.

ALK Technologies, acquired by Trimble, developed PC*Miler, a transportation management and route planning application for trucking entities needing geomapping and GIS information. The product is now offered under the Trimble MAPS brand.

PC*Miler

Trimble MAPS PC*Miler

Starter

Business

OptimoRoute

Alpega TMS

Transportation and Logistics Software automates and aids in the management and optimization of activity across a company's distribution network or shipping area, particularly with managing costs of shipping and freight, meeting service agreements, and reducing transit time.

Transportation & Logistics

Alpega

Alpega Video: Digitalization of logistics and supply chains is here. Are you ready?

Alpega’s SaaS platform and end-2-end suite of modular solutions empower shippers, carriers and logistics service providers to be more efficient, create shared data sets for better decision making, and provide transparent collaboration with trading partners throughout supply chain networks.

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Alpega TMS

Overview

What is Alpega TMS?