Overview
What is Alterian Real-Time CX Platform?
The Alterian Real-Time CX Platform is a solution designed to accelerate customer-led journey transformation for businesses. According to the vendor, this platform combines AI, Customer Journey Analytics, and Real-Time Journey Orchestration to help companies understand and optimize customer journeys...
Leaving a review helps other professionals like you evaluate Customer Journey Analytics Software
Be the first one in your network to review Alterian Real-Time CX Platform, and make your voice heard!
Get StartedPricing
What is Alterian Real-Time CX Platform?
Alterian Real-Time CX Platform (launched as "Chameleon" in 2017) is a customer journey orchestration management solution, oriented towards global audiences. Alterian tracks individual journey performance in real time and, with metrics, evaluates the success of KPI/goal performances from multiple…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
2 people also want pricing
Alternatives Pricing
What is Totango?
Totango customer success software, now with Catalyst, helps enterprise businesses and cross-functional teams accelerate customer outcomes in productivity, retention, and expansion. Totango and Catalyst will become a unified product, following the merger in February 2024.
What is Piano Analytics?
Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to provide…
Product Details
- About
- Competitors
- Tech Details
What is Alterian Real-Time CX Platform?
The Alterian Real-Time CX Platform is a solution designed to accelerate customer-led journey transformation for businesses. According to the vendor, this platform combines AI, Customer Journey Analytics, and Real-Time Journey Orchestration to help companies understand and optimize customer journeys at scale. It is suitable for small, medium, and large enterprises in various industries, including marketing professionals, customer experience professionals, e-commerce companies, retail businesses, and financial services firms.
Key Features
AI-powered real-time journey behavior analysis: The Alterian Real-Time CX Platform utilizes AI to analyze customer behavior and intentions in real-time. According to the vendor, it provides insights into customer interactions across all touchpoints, helping businesses understand behavior patterns and make data-driven decisions.
Journey Orchestration designed for usability and time to value: The Journey Orchestration feature is designed to be user-friendly and easy to navigate, enabling businesses to quickly set up and start using the platform. This reduces the time required to realize value and allows businesses to create personalized customer experiences across various channels.
Best in class client experience committed to achieving your goals: The vendor is committed to delivering a superior client experience. They work closely with clients to understand their objectives and help them achieve success. The platform is tailored to meet the unique needs of each client and deliver outstanding customer experiences.
Simple built-in integrations and connectors to existing tools: The platform offers seamless integrations with existing tools and systems. It provides built-in connectors that enable businesses to connect and integrate their data effortlessly. This simplifies the setup process and ensures a smooth transition without disrupting daily operations.
Simple scalable setup model for any use case or business need: The Alterian Real-Time CX Platform provides a straightforward and scalable setup model. It can be customized to meet specific use cases or business requirements, allowing businesses to easily adapt and scale the platform to accommodate growth and changing needs.
Alterian Real-Time CX Platform Competitors
Alterian Real-Time CX Platform Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
