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- Tech Details
Alterian Real-Time CX Platform (launched as "Chameleon" in 2017) is a customer journey orchestration management solution, oriented towards global audiences. Alterian tracks individual journey performance in real time and, with metrics, evaluates the success of KPI/goal performances from multiple journeys.
SDL divested itself of the platform in late 2016, and the Alterian division re-emerged as a result of this as an independent company.