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Blackbaud Altru

Blackbaud Altru

Overview

What is Blackbaud Altru?

Designed for General Admissions Organizations

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Recent Reviews

Altru does it all!

8 out of 10
December 05, 2019
Incentivized
Altru is being used as our primary software for our organization. We manage daily sales, merchandise, memberships, and programming all …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Blackbaud Altru?

Designed for General Admissions Organizations

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.blackbaud.com/ticketing/alt…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Blackbaud Altru?

Altru is an online ticketing solution designed to give arts and cultural nonprofits a 360° view of their constituents so they can drive an increased rate of return on marketing efforts, effectively manage general admission ticketing, strategically acquire and retain members and achieve revenue goals.

According to the vendor, this solution enables users to:

  • Centralize all the information they need to know about their visitors, donors and members.
  • Boost efficiency to focus on their mission.
  • Streamline their external and internal communication efforts.
  • Engage and cultivate visitors and supporters more consistently and effectively.
  • Access the power of ResearchPoint directly within Altru

Blackbaud Altru Features

  • Supported: General Admission Ticketing
  • Supported: Real-Time Membership
  • Supported: Unified Constituent Record
  • Supported: Fast and Intuitive Front Desk Sales
  • Supported: Embedded Analytics
  • Supported: Intuitive User Interface
  • Supported: Responsive Webforms

Blackbaud Altru Screenshots

Screenshot of Constituent Record: Get a true 360-degree view of each constituent's activity.Screenshot of Daily Sales:  Improve sales speed and visitor experience with a smart POSScreenshot of Group Sales:  Keep group sales orders organized and manageableScreenshot of KPIs:  Measure and monitor organizational performanceScreenshot of Membership Dashboard:  Improve membership acquisition and retentionScreenshot of Organizational Calendar:  Effectively manage events, programs, spaces, supplies and equipmentScreenshot of Sales Reporting:  Accurate, real-time sales reports across all sales methods (including online)

Blackbaud Altru Competitors

Blackbaud Altru Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Designed for General Admissions Organizations

Tessitura, accesso Siriusware, and PatronManager are common alternatives for Blackbaud Altru.

Reviewers rate Support Rating highest, with a score of 9.2.

The most common users of Blackbaud Altru are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(26)

Attribute Ratings

Reviews

(1-11 of 11)
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Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • We've had some minor issues with donors in multiple membership programs receiving the incorrect communications which querying should have eliminated, but on the whole, it's no more or less than with any system.
George Buss, Jr. | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Altru has given us the potential to turn users from multiple entry points into members and donors.
  • Through the institutional calendar, we have shrunk our total space use conflicts between departments.
  • Increased out mailing list capacity by combining points of contact into one location.
Jillian Bock | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • It has become very tedious to account for registrants in each session of a class or camp, because you have to "sell" them into each session in order to have an accurate class roster.
  • It is very easy to process payment and entry fees to our Museum and programs.
  • It is easy to retrieve accurate information and records of patrons.
Elizabeth Dempsey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • It has increased our online ticket sales for programs exponentially. Before Altru our online ticket selling platform for programs was clunky & confusing for customers. Now it is easy to navigate & very customer friendly.
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