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Amadeus Sales & Event Management

Amadeus Sales & Event Management


What is Amadeus Sales & Event Management?

Amadeus offers their Sales & Event Management platform as a catering solution for larger hospitality chains, with eproposal generation and signing, their "plannerportal", and other features.

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Recent Reviews
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Product Details

What is Amadeus Sales & Event Management?

Amadeus Sales & Event Management Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have made several recommendations based on their experiences with the product. The most common recommendations are to have an Amadeus representative as the main point of contact for urgent questions, complete the training to fully understand all the features of the product, and optimize your machine/network for a web-based program. These recommendations highlight the importance of having reliable support, investing time in training, and maintaining a suitable technical environment to enhance the overall experience with the product.

Attribute Ratings


(1-1 of 1)
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Jerrod Jackson, CRME | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Amadeus Sales & Event Management has been a tremendous addition to our organization. We went from a manual, disjointed process, to a streamlined process. The biggest benefits for us have been consolidation, uniformity, and consistency.
  • Uniform Contracts
  • Consolidated Account Management
  • More "drag and drop" dashboarding
  • Ability to enter Goals/Budgets per person vs. by hotel
Great support and roll-out from Amadeus. The use of the product is very straight forward for the basics, and has great depth if you want to "get under the hood". The ability to centrally control contract or documentation formats across multiple regions, is a huge benefit.
  • Positive - Higher accountability for Sales Activities and Pipeline
  • Positive - Ability to more accurately harvest and mine lost opportunites
No comparison.... Caterease is super slim and feature poor. Amadeus is feature rich and highly customizable.
From initial build out, and up through use in the live production environment, Amadeus Support has been extremely responsive, they take ownership of challenges presented, and they have strong follow up for satisfaction of resolution.
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