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https://dudodiprj2sv7.cloudfront.net/product-logos/ii/zu/4LRE0D8FRKOZ.pngAmazon Chime Is Not User Friendly And I Don't Recommend ItAmazon Chime is a key tool to our company's sales process. We use it to host almost all of our meetings with other companies. The product we sell is a whitelabeled embedded software that we license to other software companies. All of the meetings that we have with other companies to demo our solution and walk through the sales process rely on call/meeting software, and Amazon Chime is the solution we use. We are currently in the process of switching to another solution, because Amazon Chime has let us down a lot. It isn't easy to use by people who aren't familiar with it. Prospects regularly have trouble connecting to calls. We are looking at switching to Zoom.,One of the few things that Amazon Chime does well is scheduling calls with Gmail. It's pretty easy to do. Another thing Amazon Chime does will is basic functions like muting and unmuting the mic and screensharing.,Amazon Chime is not user friendly. People who we have meetings with who have never used Amazon Chime regularly have difficulty connecting to the call, especially if the call is international. You have to download Amazon Chime to share your screen. When we need our prospects to share their screen for a product training, asking them to download a meeting software is awkward and not smooth.,2,Amazon Chime has negatively impacted our ability to perform demos and calls. Some prospects are late to calls because Chime isn't working, or they give up and don't join the call at all. Amazon Chime also makes us look unprofessional when we have to ask them to download a conferencing software for screenshare meeting, when many other alternatives are web-based.,GoToMeetingGo Chime!!Amazon Chime provides us with great audio and video quality and allows our team to collaborate wherever and whenever we need to discuss upcoming releases and product troubleshooting.,Team meetings, internally and externally. Collaborations of product releases Troubleshooting when needed.,It should allow remote control.,10,Amazon Chime helps teams to be more efficient, productive and collaborative across the entire company.,,UberConference, Cisco WebEx Room Series (formerly Cisco Spark Room Series), BlueJeansChime is just like Zoom, Better than UberConferenceWe received a professional subscription to Amazon Chime when we signed up for phone service through Vonage. We have two offices - one in Denver and Cincinnati - so we use the video conferencing service to hold team meetings across the offices. We also use the corresponding conference line as our primary office conference line. It allows us to stay connected to each other, as well as to hold reliable conference calls with multiple participants.,Great call quality! The conference line is crystal clear. Strong video quality. We've never had problems with the video conference feed cutting out. The app is pretty user friendly and easy to use. Easy to send invites and to give teammates the ability to schedule calls/video conferences on behalf of another account.,More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype. You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time. The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would. No built-in screen sharing capabilities.,8,Amazon Chime has been an incredibly cost effective way to add video and conference line services (with screen sharing) to our day to day operations because we have an account for free for being Vonage customers. A pro account only costs $15 a month, and you only need one pro account for a small office. If others in your organization need to join, all you need is a basic account to join. You need a pro account in order to launch and administer meetings.,Zoom, UberConference and Join.me,UberConference, SugarCRM, FortiClientAmazon Chime - Communication Made EasyAmazon Chime is currently being used within our company for communication. Whether it is for one on one meetings or full team meetings, it is being utilized very often. My team is responsible for helping support the users on Amazon Chime in our multimedia conference rooms to use as more of a video conferencing service.,Connecting via the computer - this easy and so simple, just a couple of clicks. Using multiple technologies - Amazon Chime also allows you to use a phone for dial-in audio. I enjoy this as my computer microphone and speakers are not the best sometimes. Scheduling meetings - this is such an easy function for one time meetings or recurring.,Amazon Chime can be invasive as it pops up on your computer one minute or so before your meeting time. Screen sharing - this isn't a real con as the screen sharing is great, it's at times just really small and hard to view when there are a handful of people on the call. Log in - this can sometimes be a challenge but [it's] not too bad.,9,Positive - easy communication with the chat room feature for all teams (15+) throughout our campus. Positive - user-friendly and easy to navigate so we weren't hindered with the transition. Positive - Amazon Chime allows you to call in via the phone if a computer is not available. We are always on the go and phones are all that are available.,Biba,OneNote, Skype for Business, Polycom RealPresence Immersive Video Conferencing
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Amazon Chime
14 Ratings
Score 7.0 out of 101
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Amazon Chime Reviews

Amazon Chime
14 Ratings
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Score 7.0 out of 101
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Shane Finnegan profile photo
October 12, 2018

Review: "Amazon Chime Is Not User Friendly And I Don't Recommend It"

Score 2 out of 10
Vetted Review
Verified User
Review Source
Amazon Chime is a key tool to our company's sales process. We use it to host almost all of our meetings with other companies. The product we sell is a whitelabeled embedded software that we license to other software companies. All of the meetings that we have with other companies to demo our solution and walk through the sales process rely on call/meeting software, and Amazon Chime is the solution we use. We are currently in the process of switching to another solution, because Amazon Chime has let us down a lot. It isn't easy to use by people who aren't familiar with it. Prospects regularly have trouble connecting to calls. We are looking at switching to Zoom.
  • One of the few things that Amazon Chime does well is scheduling calls with Gmail. It's pretty easy to do.
  • Another thing Amazon Chime does will is basic functions like muting and unmuting the mic and screensharing.
  • Amazon Chime is not user friendly. People who we have meetings with who have never used Amazon Chime regularly have difficulty connecting to the call, especially if the call is international.
  • You have to download Amazon Chime to share your screen. When we need our prospects to share their screen for a product training, asking them to download a meeting software is awkward and not smooth.
Because of the consistent and unending inconveniences and difficulties we have had with Amazon Chime, I am not likely at all to ever recommend this solution. Having a call/meeting software solution is essential to our sales cycle because most of our meetings have to happen through a computer, and if this solution is weak then it negatively effects everything. Our prospects have had a lot of difficulty connecting to calls and some meetings have been canceled altogether because of this.
Read Shane Finnegan's full review
Jeff Zhao profile photo
August 28, 2018

Amazon Chime Review: "Go Chime!!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
Amazon Chime provides us with great audio and video quality and allows our team to collaborate wherever and whenever we need to discuss upcoming releases and product troubleshooting.
  • Team meetings, internally and externally.
  • Collaborations of product releases
  • Troubleshooting when needed.
  • It should allow remote control.
Amazon Chime is well suited if you have a large number of people in a meeting. However, it would be improved if it offered the ability to use remote control for things like troubleshooting.
Read Jeff Zhao's full review
Emma McCarthy profile photo
May 28, 2018

Amazon Chime Review: "Chime is just like Zoom, Better than UberConference"

Score 8 out of 10
Vetted Review
Verified User
Review Source
We received a professional subscription to Amazon Chime when we signed up for phone service through Vonage. We have two offices - one in Denver and Cincinnati - so we use the video conferencing service to hold team meetings across the offices. We also use the corresponding conference line as our primary office conference line. It allows us to stay connected to each other, as well as to hold reliable conference calls with multiple participants.
  • Great call quality! The conference line is crystal clear.
  • Strong video quality. We've never had problems with the video conference feed cutting out.
  • The app is pretty user friendly and easy to use.
  • Easy to send invites and to give teammates the ability to schedule calls/video conferences on behalf of another account.
  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Read Emma McCarthy's full review
Perry Hahn profile photo
June 02, 2017

User Review: "Amazon Chime - Communication Made Easy"

Score 9 out of 10
Vetted Review
Verified User
Review Source
Amazon Chime is currently being used within our company for communication. Whether it is for one on one meetings or full team meetings, it is being utilized very often. My team is responsible for helping support the users on Amazon Chime in our multimedia conference rooms to use as more of a video conferencing service.
  • Connecting via the computer - this easy and so simple, just a couple of clicks.
  • Using multiple technologies - Amazon Chime also allows you to use a phone for dial-in audio. I enjoy this as my computer microphone and speakers are not the best sometimes.
  • Scheduling meetings - this is such an easy function for one time meetings or recurring.
  • Amazon Chime can be invasive as it pops up on your computer one minute or so before your meeting time.
  • Screen sharing - this isn't a real con as the screen sharing is great, it's at times just really small and hard to view when there are a handful of people on the call.
  • Log in - this can sometimes be a challenge but [it's] not too bad.
Amazon Chime works so well in our office environment because everyone is on the go all of the time and it allows us to connect to our meeting in just a couple clicks of the mouse. It can at times be distracting, especially if meetings run over any amount of time, but it also helps us stay on track for all meetings throughout the day.
Read Perry Hahn's full review

Amazon Chime Scorecard Summary

Feature Scorecard Summary

High quality audio (3)
9.0
High quality video (3)
8.7
Low bandwidth requirements (2)
5.0
Mobile support (2)
6.5
Desktop sharing (2)
6.0
Calendar integration (3)
6.0
Meeting initiation (3)
8.3
Record meetings / events (2)
8.5
Slideshows (1)
8
Live chat (2)
9.0
Q&A (1)
8
Participant roles & permissions (1)
9

About Amazon Chime

Amazon Chime is an online meeting and video conferencing tool from Amazon Web Services.

Amazon Chime Technical Details

Operating Systems: Unspecified
Mobile Application:No