Amazon Chime Reviews

21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-3 of 3)

No photo available
October 24, 2019

Amazon Chime is great!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Support

9
We have only had one issue with Chime and support was able to help us out quickly and efficiently.
Read this authenticated review
No photo available
September 15, 2019

Let me Chime in!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Support

6
Some customer service reps are great, but I find the majority are not really giving you service, they are not solving the problems and issues can go on for weeks. It is very frustrating and has made me question my decision to stay with them. Once again, there are some great ones that actually follow up when they say they will and have concrete answers, even if they say they are still researching, at least I know someone is on it.
Read this authenticated review

Feature Scorecard Summary

High quality audio (9)
8.4
High quality video (9)
8.2
Low bandwidth requirements (7)
7.7
Mobile support (8)
7.8
Desktop sharing (8)
8.1
Whiteboards (2)
7.5
Calendar integration (8)
7.3
Meeting initiation (9)
8.1
Integrates with social media (3)
7.7
Record meetings / events (8)
8.1
Slideshows (5)
7.6
Live chat (7)
8.4
Audience polling (2)
6.5
Q&A (4)
7.2
User authentication (5)
8.4
Participant roles & permissions (7)
8.3
Confidential attendee list (5)
8.2

About Amazon Chime

Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

As part of Amazon Chime, Amazon Chime Voice Connector is a service that carries voice traffic over the internet and scales to meet capacity needs. This allows users to eliminate fixed telephone network costs and simplify their voice network administration by transitioning it to the AWS Cloud.

Key Features

Amazon Chime call me: With Amazon Chime call me, users simply enter their phone number in the web application and answer the incoming call to join a meeting.

Join Meetings with Alexa: Users can simply say “Alexa, start my meeting”, and Alexa gets the meeting started using Alexa for Business’s functionality with Amazon Chime.

Incoming Web Hooks: Developers can configure their applications to use incoming webhooks to post messages into Amazon Chime chat rooms.

Chat Bots: Users can create custom chat bots in chat rooms. Participants can interact directly with chat bots to provide access to corporate applications and information, and to automate common tasks.

Switch Between Devices: From the Chime application, users can switch active calls between mobile and desktop devices without interrupting the conversation.

Amazon Chime Technical Details

Operating Systems: Unspecified
Mobile Application:No