Amazon Drive

Amazon Drive

About TrustRadius Scoring
Score 8.3 out of 100
Amazon Drive


Recent Reviews

A quick cloud

8 out of 10
July 20, 2018
Almost a year ago I discovered Amazon Cloud Drive by simple chance when I was looking for some files on the internet and when I found them …
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Popular Features

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Performance (24)


Reliability (23)


Device sync (22)


Video files (21)


Reviewer Pros & Cons

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100 GB


per month

1 TB


per month

2 TB


per month

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

File Sharing & Management


Cloud Storage Security & Administration


Cloud Storage Platform


Product Details

What is Amazon Drive?

Amazon Drive allows users to aggregate all of their digital content, including photos and videos, in one place. The Cloud Drive is build in to Amazon devices. Users have secure access from any computer, or via their free mobile apps. Amazon Drive offers a free 3-month trial, and pricing packages based on what type of storage users seek. For $11.99/yr, users can store unlimited photos plus 5GB of videos and other files. For $59.99/yr, users can upgrade to unlimited everything (photos, videos, files, and documents).

Amazon Drive Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo


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Reviews and Ratings




(1-24 of 24)
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Sneha Sharma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use it in almost every department of our company, from HR to Dev-ops. We use it for storage and secure sharing of files across or within teams. Specifically, in my team, we use [it] to share files within [the] team or with clients with specific access requests attached to it.
  • Easily accessible form any device
  • Less costly compare to others
  • Easy to upload data just drag and drop
  • UI needs improvement
  • New features can be added
  • Customer support can [be] improved
It is suited for small and medium-sized businesses. Customer support is not that great most of the time so if your business needs don't require that much support you can go for it. As per the trust for the product, I recommend and trust it if your business meets the offering.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Amazon Cloud Drive to back up several terrabytes of focus group video recordings. That's the main thing we back up, but also some smaller files and documents.
  • As far as we know, it's the best value. Our current plan is for something like 4-5 terabytes.
  • Good interface both on the website and on the app.
  • They recently did some kind of update that changed it from Amazon Cloud Drive to Amazon Photos, which made things a bit confusing. Still unsure sometimes where to go or what app to open.
  • I wouldn't mind more robust functionality in terms of pausing uploads or seeing which individual files are uploaded and potentially duplicates of files that have already been uploaded.
It's good for backing up massive amounts of data for a reasonable cost.
Ryan Olsen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
I used it to store files that needed to be saved but not accessed a bunch of times. It was more of a place to deep freeze things that might be needed later. I like to think of it as more of a "back-up of a back-up" in case the worst happens for important files.
  • Accessibility
  • Storage
  • Not as popular
It's good to store personal projects that you want to hang on to. It's also great for creating redundant back ups so you can be assured your data will have a spot somewhere when it comes to retrieving it for later in the worst-case scenarios. The only thing is to remember to add it.
Didn't need support for this product. It's kind of one of those spots where you add files and let it go. I suppose there are ways to get fancy with it but for what I need it for, I don't need anything with support or help.
Micah Jones | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I use Amazon Drive to store photos. It allows me to avoid a separate backup solution for these critical files.
  • Amazon Drive handles desktop sync very well.
  • Allowing photo storage to NOT count against the quota for Prime members is amazing.
  • It has the same issue that many online storage solutions have - the desktop app is not very intuitive.
  • Photos and files being stored in the Amazon eco-system may bother some users.
If you are a Prime user, this is easy to recommend. If not, I'm not sure why you would choose this over another solution.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Amazon Drive as our primary back up for essential files, videos, and photos. We do not have company-wide access to Amazon Drive. It is only available to the owners. We don't access the files very frequently, but it gives us peace of mind to know that our files are safe and accessible to us in case we have any unexpected IT problems.
  • Amazon Drive automatically detects photos and videos in specific folders (that you choose). It will add them to Drive without any action from me.
  • There is a desktop app where you can access all of your files (in addition to web-based access).
  • The user interface for file storage isn't as intuitive as I would like.
  • The plans were not 100% clear for me when I first purchased.
Amazon Drive can be helpful in a variety of scenarios. It works best as a cloud back up - a place to store files, photos, and videos that are important and need to be safeguarded. I would not recommend it for collaborative document management and feel that there are other platforms better suited for that need. Amazon Drive can be programmed to upload specific folders from your desktop computer automatically. This is very helpful and takes the guesswork out of protecting your documents.
We have not needed to use service for Amazon Drive, but based on our support experience for other Amazon, I anticipate it would be top-notch. Amazon Drive provides a full page of support topics. Direct customer support can be obtained from contacting the main Amazon Customer Service number - or through their chat or email feature.
Blake Baron | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Once we realized it was included in our Prime membership, we dropped the competition (Dropbox) that we were paying for and started using Amazon Drive. We use it to share files across departments and physical locations, i.e. design files that are used to build new products that can be commonly shared between the design team and the production team.
  • They keep our files secure and safe
  • They let us drag and drop our files with ease
  • While it's easy to edit permissions of users, device management isn't as easy as we'd like, and file security is extremely important
  • Our files are not ours if we were to ever end our corporate Prime membership
Solid drag and drop functionality that is easy to use and teach others to use. Files are based in the cloud so if you have a remotely distributed workforce, they can easily access them and you can manage the permissions accordingly. If you have a full enterprise operation, Sharepoint might be better for your workforce. Amazon Drive is better suited for small and mid-sized businesses.
Overall great software to use for file share, storage, and collaboration. Its security is great and the user management is spot on. The only thing that makes me dock it a point is that the device management as a subset of user management is kind of clunky. It hasn't been an issue yet, but it could compromise security in the future. Overall, would recommend.
Arlex Guzman | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
I started using Amazon Cloud Drive in 2008. At that time it was becoming a fashionable cloud storage service and there was also talk of Dropbox, Box, Google Drive, and Megaupload among others. All of these were competing to offer free storage space and some offered more than others. Amazon made Amazon Cloud Drive available with 5 GB free, and it is still that way, only that they have focused on the storage of images as well. In 2008 I decided to try it and to this day the I keep using it. I really use it as a reliable data backup.
  • It is very simple to use.
  • It is accessible from any device connected to the internet.
  • It has the support of Amazon.
  • Expand the space for free users.
  • It should include the option to edit files in the cloud.
If you want a discreet and safe place to store information, Amazon Cloud Drive is the solution.

If you want to share, exchange or edit as a team, there are better options in the market.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Amazon Drive for sharing documents for a workflow. This is beneficial because users can access it on any device, whether it be a work station or on-the-go on a mobile device. This is imperative, as things are always changing. It's nice to use a cloud service without the lag of having to log into a secure network to access a work station. Wonderful because, if organized properly, you will always know you are looking at the most recent file.
  • Organized platform, can use personally & for work.
  • Cloud, so you can access it anywhere- you just need to have an Amazon account.
  • Affordable upgrade of $11.99/month once you reach the 5GB limit.
  • Less storage than Google Drive, Google offers 15GB of free space - vs. Amazon's 5GB.
  • Also, unlike with Google Drive, you can't back up your work with Amazon Drive ( I also use Google Drive, since I have a Gmail account).
  • A lot more expensive than Google Drive, which is 1.99/month...but they are more in line with Dropbox pricing.
Amazon is incredible...a trusted company, so of course we trust their cloud service! It's been such a smooth workflow using their cloud service. We often travel to see clients, and sometimes we may not have the latest version of a presentation because people are rushing and things can get confusing. Now we're never worried because we can always fetch them from the cloud.
Miguel Brito | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are a company that works with musical events and provide services to perform weddings, celebrate birthdays, etc. For us the photographs, videos, and audio are indispensable. Many times we have to store templates of all kinds and we need space. We do not use PenDrives, or anything like that. Our biggest tool is the Cloud. Amazon Drive Cloud is used by our Marketing and Communications department to store different files. After a day of work, we keep all the photographs, videos and audios that we recorded and then edit them and return them to the client as a token of gratitude for having hired us.

This program helps us store information. It really is a compliment, because we use several programs, from different companies, to store data and, until now, Amazon Drive Cloud has served us well.
  • Amazon Drive Cloud is free and that is positive. It gives us 5GB of storage when we register
  • The application for smartphones is very useful because you can do what you do when you connect from the web browser
  • Amazon Drive gives you 5 GB of storage, which compared to other companies that give you 15GB, is not flashy. I think they should increase the storage capacity to a minimum of 15Gb so they can compete.
  • Amazon Drive Cloud competitors have additional text editing services, spreadsheets, online web presentation editor, among others, and this program only offers you storage. I think they should think of a strategy to become more attractive and beat the competition.
An excellent scenario for Amazon Drive Cloud is one where the main customer will only need to store a little information in the cloud for free. Many times we run out of space and do not want to pay for a larger storage capacity, and that's where Amazon Drive Cloud has strength because it's a free service, which gives you 5GB.

Now, Amazon Drive Cloud is not very well known and that decreases its potential. We do not recommend this software to store large amounts of information, especially videos and audio because sure 5GB will not be enough.
July 20, 2018

A quick cloud

antonio lopez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Almost a year ago I discovered Amazon Cloud Drive by simple chance when I was looking for some files on the internet and when I found them I was struck by the great speed with which I could access the file. For that reason, I decided to look for the server and it was really a surprise to know what it was and even more to know the great features it has.
  • Very good entry speed.
  • The music bought in the Amazon store can be stored in the cloud drive.
  • Good storage space.
  • The service is cheaper than other similar ones.
  • The number of computers that can be accessed is very low, which is a problem since several people may need to work on the same file.
In general, Amazon Cloud is a pretty good cloud that may perhaps improve even more. You have 5GB starting, but if you want to buy more space you can and it is cheaper than with other similar software. You can create, like with other cloud storage providers, a folder on the computer that allows access without having an Internet connection. It also has Android, iPhone, Mac and Windows options so you can handle your files in an easier way.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Amazon Cloud Drive to be able to share documents and other work files as well as support marketing operations that depend on maintaining a database that can be modified with speed and agility. We use Amazon Cloud within the marketing department. It has been integrated recently across all work stations. Using Amazon's solution has increased the speed and efficiency our marketing teams are able to work and collaborate. Being able to control access to the document has also increased security while remaining compliant with the necessary compliancy we need to abide by. At the same time our reps have had an easier time adopting it and using it in their everyday operations.

In terms of access you will not have an issue trying to use your server in China unlike some other competitors such as Google Cloud which leads to some issues.
  • Worldwide accessibility, including from China's great firewall.
  • Highly flexible with different server options: Aurora, MariaDB, Oracle, and Microsoft SQL Server.
  • Lengthy free trial lets you really dive deeply and explore the solutions offering and all that Amazon has to provide you with.
  • Monthly pricing could be a bit more competitive compared to Google.
  • Could be a bit more flexible when it comes to granular instance configuration.
  • Amazon rounding up will increase costs for instances when compared to competitors charging you a pro-rated fee.
Amazon Cloud is well suited for companies seeking an easy way to set up a secure cloud storage for your photos, files, videos, music, and more. It was also made to be accessible while on the go via mobile phones, tablets, and desktop computers. This makes it perfectly viable for business and business meetings where you have to be traveling.

It may not be appropriate for businesses on tighter budgets that are limited. There are alternatives that ooffersimilar functionality for free although limited in functionality.
Mike Narumiya | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use it for a our file/document sharing system, used across the entire company. Allows for access, independent of a lot of clunky systems and at reduced hardware costs. Has a high availability which is important when replacing our local storage devices.
  • Affordable
  • Good availability
  • Speed. At times, does seem to have a throttling affect and can be slower. Especially on the upload side of things.
  • Notifications/alert of issues. Not really quick, or informative.
It is still an affordable, yet easy enough solution to use. Generally decent use, despite some throttling down of speeds at certain times. Communication could be better, but generally not that need as availability is pretty good.
James Murphy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Amazon cloud drive to store and share content between members of the team. It acts a useful tool in conjunction with other systems to collaborate on projects and share.
  • App based auto sync and sorting of photos
  • Ease of use
  • Accessibility across multiple devices through the use of apps and browser support
  • Over simplistic at times - could have some more features
  • Possibly have the ability to lock documents to prevent further editing if using collaboratively/sharing
As a place to personally store photos and documents I cannot fault Amazon Cloud Drive. There are better tools out there for business use, but [there are] benefits from its simplicity to not do anything overly complicated.
Score 6 out of 10
Vetted Review
Verified User
Review Source
It is being used only by my team not the whole organization. We use AWS pretty extensively, so it very well gels into it with extensive API and all the necessary files and documentations are in one place.
  • Amazon is rich in API and Amazon Cloud Drive is not an exception to it.
  • It integrates well with all our applications as we are on AWS for a long time.
  • File syncing is missing as available in Dropbox
Its a great place to store pictures and documentations, but to store real time logs, it might be less appropriate.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Amazon Cloud Drive is being used as a general storage for miscellaneous tasks and documents coming from the project managerial sides. This is then reviewed by the engineering team as well as the project managers before user stories are created and pointed in an agile environment.
  • Easy pushing to cloud
  • Easy access to cloud
  • Prevents organization and editing by non PMs
  • No managerial aspect
  • No meta data saved with images
  • No organizational abilities due to loss of meta data
I feel like it is more so geared towards images and easy access on the fly rather than documents and managing them.
Muhammad Fazalul Rahman | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
Amazon Cloud drive is not used by the entire department or company. I have been personally using it for a while. I use it as a secondary backup other than OneDrive. Some of the files that I feel are important, like official documents that do not change with time are uploaded to Amazon Cloud Drive.
  • Using amazon cloud drive, it is easy to select and upload files and folders as a whole. There is a good desktop interface that helps me select the folders that I need and then all the content of the folder can be uploaded.
  • The availability of a mobile app makes it easier to use the app from anywhere. This comes in handy when I'm in need of any documents and I do not have access to my laptop.
  • The download option present in the Amazon Cloud desktop interface is very useful. Usually in other cloud services like Google Drive, if I have to download a folder, the contents of the folder will be zipped when I receive it. However, with Amazon Cloud Drive, I can select the folder and choose the destination, and the folder along with its contents will be downloaded instead of a zip file.
  • There is no sync option present. If it was present, I could have substituted Amazon Cloud for OneDrive. I would have to reupload the new files every time I make a change.
  • The pricing for the service is too high. It doesn't stand as a long term solution to my needs. For example, I get 5GB storage for free from OneDrive, and if I need more, it would only cost me USD 2 for a month to get 50 GB of storage with OneDrive. In Amazon Cloud drive, I have to pay USD 12 per year and I get only 5 GB of files even though it allows unlimited photos.
  • Google Photos provides free unlimited photos in the cloud whereas Amazon Cloud Drive requires USD 12 a year for unlimited photos. Moreover, Google Photos can sync with the phone whereas Amazon Cloud Drive requires manual effort to upload new photos.
Amazon Cloud Drive would be well suited for long term storage but not good for daily use. This is because there is presently no sync option that I could find. Other services like Google Cloud and Microsoft OneDrive could be used to substitute this service for cheaper. One option that I could find with Amazon Cloud that I didn't see with other providers is the option to limit the bandwidth used by the app.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Amazon Cloud Drive is a great, well organized cloud drive compared to unorganized Google Drive. Having different categories to store different types of files is a great thing for people who do not have much time to organize and mange the sub-folders. I as a student who has many different types of files and folders can use the amazon cloud drive without having to make different categories by myself. And being able to access from mobile phones and tablets using the app is just a plus. Very very useful and recommended for everyone.
  • Very well organized and categorized.
  • Easy accessibility from many different types of electronic gadgets.
  • Fast upload and download speed.
  • The pricing is quite on the expensive side for everyone to be able to use.
Very much suited for students and businesses. Due to the pricing, it is not suited or worth it for an average user who just wants to have a cloud drive for their files. Not suggested for the top secret files and folders to be kept in the amazon cloud drive since the security is very much questionable.
June 06, 2016

Amazon Cloud Drive

Score 7 out of 10
Vetted Review
Verified User
Review Source
The program is being used by myself and it gives unlimited space which i needed (for images).
  • Great service for backing up photos
  • Unlimited space for images
  • Well done web interface
  • Auto back-up feature for mobile
  • Does not offer file sync
  • Can't share folders but can share files.....
  • Does not offer scheduled backups
  • Desktop Programs fell somewhat limited
Whenever you need a storage space but don't want to use OneDrive or Google Drive, this is the best alternative cloud storage for your images. UNLIMITED!!!
Score 8 out of 10
Vetted Review
Verified User
Review Source
This is really helpful to me since I can easily share my files and pick them up wherever I go. It's super helpful because I have multiple computers, and I always need to find a flash drive to put it on. Also, since you get unlimited storage, you never have to worry about cluttering your computer with unnecessary files. As a packrat, I hate having to throw away files and with the cloud that's not an issue of mine anymore.
  • This is really portable since you can also use it on your phone.
  • It's very easy to use and learn how to use so you don't have to spend unnecessary time trying to figure out how to use the software.
  • It's very easily accessible since it's right on your computer or online.
  • Honestly it's not that well advertised so not many people know about it.
  • Also, since it's Amazon people might be wary about it costing too much money when there are free resources such as Google Drive.
It is suitable all around for quick file storage. Not very useful for collaboration code projects. There are other software that's useful for that occasion.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Amazon Cloud Drive is being used by the organization in order to make sure that we always have our data available to us, along with Google's cloud solutions. It's important as a large amount of members of the team are constantly traveling around the world for business needs, and this ensure they have access to vital work information, even if they don't have access to their physical work stations.
  • Reliable, I've never had much issue with Amazon Cloud Drive being unavailable.
  • Easy to use interface, it has a simple drag and drop interface that almost makes the ACD files feel like they're part of the computer
  • Price, ACD has a much better price to space ratio than a lot of its competitors.
  • Speed, ACD can at times be slow to upload the files, when compared to services like Dropbox
  • Lack of free service, while 3 months is nice a lot of alternatives offer free space for life
Besides price concerns, I wouldn't feel ACD is any less suited than its alternatives. As long as Amazon is able to fix their speed issues and keep their same level of reliability I'm very satisfied. I believe Amazon's brand also really helps them feel professional, so I don't think there's anything that really would stop me from recommending them.
venkat nitin panaganti | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I was using the Amazon cloud services as a part of my course work at RIT, in the class of database management and access. The use of Amazon cloud storage is mandatory for every student who takes this class as the database created is on the elastic compute cloud server and not on the client. This database is accessed and necessary actions are performed throughout the course. The course administrates the use of Amazon cloud as we need to store our database on a server and not on the client machine and then be able to access it from anywhere.
  • Wide range of cloud services - in the context of being able to increase the size depending on our needs dynamically.
  • Pay as you use. They charge only when your instance is up and running, other than that there is a very minimal fee for just keeping an instance in closed state.
  • Really quick response by the support team. Any problems encountered are sure to be solved quickly.
  • Launching, stopping, rebooting an instance takes a lot of time. I am not sure if this is a common scenario in the cloud services field but i think that there is a need to reduce the time taken for these things.
  • It takes time to understand the interface that Amazon provides. Since there are lots of options to choose from, Amazon should probably ask for an input in terms of need and then suggest a few options. This will make it easier for the user while selecting what type of cloud service they want to opt for. There is also no explicit mentioning of when and what the user is charged while choosing an option, I think that this is a necessary thing to be added for the benefit of the customers.
  • Mobile control over instances. As it is, it takes a long time to launch, stop or reboot an instance, but once the mechanism is quickened up, I think they need to move onto providing a mobile application which is as secure as a banking application to perform these actions.
I am not sure if it is suited in specific situations since I have not used any other cloud services. I think that the EC2 service is a good option since the space required by the user is not constant, it expands and contracts depending upon the usage. This also reduces the amount the user needs to pay for idle space.
Marcus Young | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Our company uses Amazon Cloud Drive to share all of our shared documents between teams. Our developers have started using it as a repository for our generated documentation so that the relevant consuming teams can get up-to-date information whenever our internal processes publish the code and documentation. It's easy for the non-technical teams to understand and utilize.
  • Photo storage
  • API is easy to use
  • SDKs have great functionality
  • Syncing is sometimes finicky
  • Every application (Mac, Windows, iOS) is different in good/bad ways
  • Not able to add metadata to documents
It's great for just a file repo for multiple collaborators. It's not so great if you need "more than files" like notes.
Jason Montoya | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
My family and I use the Amazon Cloud Drive to organize and backup all of our personal photos and videos. My wife and I have downloaded the app on our respective Iphones and it syncs every photo we take into the Amazon Cloud. Our children also have kindles so it syncs any photos they take to the Amazon Cloud. Simply put, it gathers and backs up all of our photos fairly seamlessly and easily.
  • Unlimited backup of photos and videos.
  • Syncs files across all platforms (Iphone, Windows computers, & Kindles) we use.
  • Easy to browse through photo collection.
  • The online loading times can be slow or inconsistent at times.
  • It does not have a way of dealing with duplicate photos.
  • Limited file management structure requires use of albums.
Any individual or family that has numerous pictures and many large videos files will benefit from using the Amazon Cloud. The space freedom is not matched by other file syncing services.
Jorden Beatty | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We primarily use Amazon Cloud Drive (ACD) as a backup solution for our internal work server, as well as for individual users to store rich media, such as photos, audio and video files. In my experience, for a business, ACD is one of the best solutions for cloud storage with its lightning-fast, synced backup solutions available across multiple devices, and numerous security options. Amazon Cloud Drive also integrates well with a number of our other web services, which is a huge convenience and time saver for our business.
  • Fast synced data across all of your devices – Desktops, Tablets and Phones.
  • Unlimited Cloud Storage space for all of your important media, files and documents from a reputable company.
  • Extremely helpful and friendly technical support staff who goes above and beyond when you need their help – even if the issue was a user's fault.
  • Seamless integration for your digital files. Plays very well with other popular services.
  • They seem to have reduced their tiered payment options to just two, which might be difficult to swallow for first-time users. The gap between payment options jumps from $11.99 per year to $60.00 per year with no middle ground between them. A pay for what you use option (like they offer in their Amazon Web Services tool) would be nice to see.
  • It can feel cumbersome to manage your files once they make it to the cloud. Issues with duplicate files is commonplace and a hassle to find and deal with after a file has already been uploaded. So in fewer words, better post-upload organization options would be lovely.
  • As primarily a desktop user, I'm disappointed by how poor the experience is compared to mobile. The mobile app is speedy and intuitive, but the desktop versions, including both Windows and Mac, can be painfully slow and hard to use.
Amazon Cloud Drive is a fantastic backup solution for storing your digital files on the web, but if you want to manage, tweak, organize or otherwise maintain those files after they have reached the cloud, the experience immediately begins to suffer. This is especially noted when major competitor products like Microsoft and Dropbox offer similar services at similar prices, but offer far better interfaces for file management.