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Amazon Web Services

Amazon Web Services

Overview

What is Amazon Web Services?

Amazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing services. With over 165 services offered, AWS services can provide users with a comprehensive suite of infrastructure and computing building blocks and tools.

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Recent Reviews

Great for remote access desktops

9 out of 10
November 04, 2022
I use AWS to access a remote desktop which I require to access Microsoft-based applications that I need for my day to day use. It was a …
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AWSome

10 out of 10
December 28, 2021
Incentivized
We have a product that is a distributed system, SaaS on AWS. We use Route53 to register our domain and configure subdomains. We use EC2 to …
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Do NOT use AWS

1 out of 10
November 29, 2021
Domain registration for my small business. AWS system, processes, and staff cause me to lose money and they did not take responsibility …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Security controls (65)
    9.3
    93%
  • Monitoring tools (64)
    9.1
    91%
  • Dynamic scaling (64)
    9.1
    91%
  • Service-level Agreement (SLA) uptime (63)
    8.8
    88%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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Free Tier

$0

Cloud
per month

Basic Environment

$100 - $200

Cloud
per month

Intermediate Environment

$250 - $600

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.clickittech.com/aws/aws…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $100 per month
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Features

Infrastructure-as-a-Service (IaaS)

IaaS provides the basic building blocks for an IT infrastructure like servers, storage, and networking, in an on-demand model over the Internet

8.9
Avg 8.1
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Product Details

What is Amazon Web Services?

Amazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing services. With over 165 services offered, AWS services can provide users with a comprehensive suite of infrastructure and computing building blocks and tools. According to Amazon, AWS is suitable for organizations of any size, and helps to efficiently power their infrastructure, become more agile, and lower costs. AWS is also known for its service coverage, with over 69 Availability Zones across the world, allowing for users to experience lower latency and prevent their data centers from failing, which is important for cloud computing services.

AWS product range covers, but is not necessarily limited to, the following categories:

  • Analytics

  • Application Integration

  • AR & VR

  • AWS Cost Management

  • Blockchain

  • Business Applications

  • Compute

  • Customer Engagement

  • Database

  • Developer Tools

  • End User Computing

  • Game Tech

  • Internet of Things

  • Machine Learning

  • Management & Governance

  • Media Services

  • Migration & Transfer

  • Mobile

  • Networking & Content Delivery

  • Robotics

  • Satellite

  • Security, Identity, & Compliance

  • Storage

Pricing varies greatly across their vast scope of products, but AWS does provide an “AWS Free Tier” offering of services. Depending on the product, users can use the product for free indefinitely, a year, or in shorter-term trials.


Amazon Web Services Integrations

Amazon Web Services Competitors

Amazon Web Services Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Amazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing services. With over 165 services offered, AWS services can provide users with a comprehensive suite of infrastructure and computing building blocks and tools.

Amazon Web Services starts at $100.

DXC Managed Cloud Services, 9STAR EasyIdentity Cloud, and 9STAR Elastic SSO are common alternatives for Amazon Web Services.

Reviewers rate Elastic load balancing and Security controls highest, with a score of 9.3.

The most common users of Amazon Web Services are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(693)

Attribute Ratings

Reviews

(1-24 of 24)
Companies can't remove reviews or game the system. Here's why
September 08, 2021

Cybersecurity analytics & threat exposure powered by AWS!

Siddhartha Murthinty | TrustRadius Reviewer
Siddhartha Murthinty
Chief Solutions Architect
SPIRE SOLUTIONS (Computer & Network Security, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
The MTTR is as per the SLA and the responses are not "copy-paste". AWS's support plans are well designed to give us the right mix of tools and access to expertise in order to optimize performance, manage risk, and keep costs under control. Since we have production workloads in AWS, the 24x7 phone, email, and chat access to Cloud Support Engineers are vital.
August 27, 2021

Amazon Web Services - Nice idea, but awful support and overly complex

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employees
Score 1 out of 10
Vetted Review
Verified User
Support Rating
1
If I could give them a negative score I would. 103 days and no resolution, escalation, call backs, complaints process, or the ability to talk to anyone but the incompetent front line agents who dodge simple questions like - how do I raise a formal complaint, what's your SLA, what's the expected time frame, or can I talk to a supervisor/manager, etc.
August 08, 2021

Power, Scaling, Versatility at a Competetive Price

Sean Patterson | TrustRadius Reviewer
Sean Patterson
Software Development Director
Fresh Consulting (Internet, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
Amazon Web Services is a solid and powerful platform. As outlined before, there is nothing it can't do. Its free tier also allows you to try out a solution as a proof of concept before going to full implementation. The only things that stop it from a 10 rating is the web console that could be a little more user-friendly. Additionally, the IAM security model is immensely popular and granular but could use a little more documentation/support to assist those that aren't security experts.
July 30, 2021

Best experience on the cloud with AWS

NK
Nitish Kapoor
Senior Application Developer
IBM (Information Technology & Services, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Support Rating
9
The support from AWS is really good. They have a dedicated platform for learning and training. Also extensive and detailed documentation is available for support and implementation for each AWS service/tool, that too with a lot of examples.
June 25, 2021

Amazon Web Services - a platform for deployment.

Tanay Arora | TrustRadius Reviewer
Tanay Arora
Engineer Intern
GREAT FUTURE TECHNOLOGY PRIVATE LIMITED (Information Technology & Services, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Support Rating
8
It is good in every aspect, It's easy to manage and configure it, even for beginners, we could upload backend, applications, APIs and use its inbuilt tools and APIs for further development and for learning.
It provides a good platform where you could get the most powerful hardware over the internet, which you could use to achieve a lot.
May 10, 2021

Welcome to Cloud City

TC
Tyler Cook
Server and Cloud Engineer
OnPoint Group (Consumer Services, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
I've been using AWS as our primary compute platform for almost 2 years. During that time I've opened no more than 4 support cases. Typically those were for questions to get answered and not hard down scenarios. Their support is quick, very processional, and work with you to help solve your problem.
July 18, 2020

Startups, go for it

Salwat Hamrah | TrustRadius Reviewer
Salwat Hamrah
Co-Founder
Get Beyond Limits (Hospitality, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
Although there has been no need until now to get in touch with the customer support of Amazon Web Services, for installation they did call us and have been very supportive. They even suggested some plans that could work for our use-case. There is no doubt Amazon does a great job of building trust.
May 28, 2020

One-stop solution for all your IT needs

Verified User
Engineer in Information Technology
Information Technology & Services Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
Amazon Web Services boasts a really quick and helpful support with multiple communication options as well. For instance, on my personal account I incurred a minor charge due to mismanagement of a service. Upon contacting support, they quickly explained the issue to me and upon request waived the bill as a first time error.
February 15, 2020

If you want to save on internal resources, Amazon Web Services might be right choice for you

Verified User
Manager in Information Technology
Hospitality Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
In reality, we did not have much need for support during and after the deployment of our apps to Amazon Web Services. The server and app installation was quite straightforward (thanks to the availability in Marketplace) and did not have big issues after going live. Its huge advantage that it is backed by Amazon, which has a long, good quality history of customer support.
January 15, 2020

My AWS experience

Zakarieya Abderoef | TrustRadius Reviewer
Zakarieya Abderoef
Solutions Architect
BarakaTechnology Group (Information Technology and Services, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
7
I give this rating because Amazon Web Services has several options, and the basic support option might not have met the requirement for all business workloads. While some workloads required basic support, others required a more demanding service, which increases support costs.
November 19, 2019

Hassle free Big data infrastructure setup. It's a dream come true.

Devendra Parhate | TrustRadius Reviewer
Devendra Parhate
Associate Software Engineer
Optum (Hospital & Health Care, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
Amazon Web Services supported multiple times during initial infrastructure setup and helped to fix cluster related issues many times. Cloudformation to bring up infrastructure. Triggers like S3 file creation to automatically invoke lambda can automate big data jobs and makes operation on Big data easy.

November 11, 2019

Excellent cloud service provider

Verified User
Team Lead in Information Technology
Information Technology and Services Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
It has very good support, I was able to resolve my issues very fastly. A part of the Amazon Web Services support, it has excellent community support. You can literally find any solution you want online very easily. It also has many predefined templets where you just need to change a few values to get what you needed.
October 24, 2019

AWS for test and dev environment with easy chargeback facilities

Verified User
Analyst in Information Technology
Airlines/Aviation Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
AWS has good documentation is a comprehensive dashboard making it easier to figure out issues and deployment without the need for support. Overall AWS support experience is great all together. It does come at a cost that is a bit greater than that of other public cloud providers.
September 16, 2019

Amazon Web Services is a complete world that has helped with my workload

Martha Batruny | TrustRadius Reviewer
Martha Batruny
IT Manager
Perficient (Information Technology and Services, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
The customer support of Amazon Web Services are quick in their responses. I appreciate its entire team, which works amazingly, and provides professional support. AWS is a great tool, indeed, to provide customers a suitable way to immediately search for their compatible software's and also to guide them in a good direction. Moreover, this product is a good suggestion for every type of company because of its affordability and ease of use.
September 11, 2019

Great Service For All Your Needs

CN
Calvin Nystrom
Cloud Infrastructure Administrator
Health e(fx) (Computer Software, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
For the few times we have had to use their support, they have done a phenomenal job addressing our issues. Most of the issues we have had were either initial limits or billing inquiries. We have had one incident that ended up being resolved very quickly alongside their support team.
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