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Ambassify

Ambassify

Overview

What is Ambassify?

The Ambassify platform enables users to develop and apply an employee engagement strategy. Today’s employees want to feel they are part of a bigger cause. They want to feel included, valued, and trusted. They want to identify with the company…

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Recent Reviews

TrustRadius Insights

Ambassify has been instrumental in transforming our company's workspace into a more friendly and secure environment. By providing a closed …
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Pricing

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What is Ambassify?

The Ambassify platform enables users to develop and apply an employee engagement strategy. Today’s employees want to feel they are part of a bigger cause. They want to feel included, valued, and trusted. They want to identify with the company and know their work is meaningful. Employee engagement…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is GaggleAMP?

GaggleAMP's employee advocacy and communications platform enables companies to boost the distribution of workforce communications and social media messaging. The solutions aims to foster a network of people, or a Gaggle, who share company-created messages to their social media networks and…

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Product Demos

DEMO | Ambassify Salesforce integration for References

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DEMO | Ambassify Salesforce integration for Affiliates

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DEMO | Ambassify Salesforce integration for Referrals

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Product Details

What is Ambassify?

The Ambassify platform enables users to develop and apply an employee engagement strategy. Today’s employees want to feel they are part of a bigger cause. They want to feel included, valued, and trusted. They want to identify with the company and know their work is meaningful. Employee engagement makes employees happier, more productive, and less likely to leave.

The vendor states that whilst their competitors focus on pushing out content for an audience to engage with, Ambassify enables users to have a two-way conversation. With it, users can create polls, surveys, and discussions that allow employees to have a voice and create better employee-generated content.

Ambassify Features

  • Supported: Social Sharing
  • Supported: Polls & Surveys
  • Supported: Automated Campaign Generation
  • Supported: In-Built Analytics

Ambassify Competitors

Ambassify Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
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Comparisons

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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Ambassify has been instrumental in transforming our company's workspace into a more friendly and secure environment. By providing a closed communication platform, it allows teammates to interact freely and collaborate effectively. With Ambassify, we have access to various tools that enhance our communication, such as file sharing, notifications, and important message features.

The software has significantly improved efficiency and collaboration within our team through its seamless file sharing capabilities. We can easily share different types of files, whether they are documents, images, or videos, enabling us to work together more efficiently. Additionally, Ambassify has played a crucial role in helping our team grow and stay connected by providing regular updates and fostering transparent communication among coworkers.

One of the standout features of Ambassify is its ability to engage employees and promote transparency within our community. It empowers employees by giving them a sense of protagonism and provides a platform for valuable feedback and idea sharing. This engagement program has been utilized by our HR team to enhance employee engagement across various areas of the business, such as HR processes and marketing initiatives.

Moreover, Ambassify enables us to tailor content specifically for different departments or teams, ensuring that information is relevant and targeted. It also provides valuable data insights that inform decision-making processes within the organization.

Overall, Ambassify has proven to be a valuable software tool that motivates and engages us at a personal level. Its user-friendly interface and versatile features make it an essential communication tool for any team or organization looking to foster collaboration, transparency, and employee empowerment.

Effortless and Swift File Sharing: Many users have commended the platform for its effortless and swift file sharing feature, which makes it incredibly convenient for sharing files of any size or format.

Seamless Multichat Capability: Numerous reviewers have expressed their satisfaction with the platform's seamless multichat capability, allowing them to engage in multiple conversations simultaneously without any interruptions or delays.

Flexible Communication Options: Users have found the platform to be highly versatile in terms of communication options, catering effectively to both formal and casual interactions. Its adaptability ensures that users can communicate in a manner that suits their specific needs and preferences.

Integration with external channels lacking: Some users have experienced difficulties trying to link Ambassify to WhatsApp and found the integration with other external channels to be lacking, indicating a need for improvement in this area. Software smoothness issues: Several users have mentioned a slight delay in notifications and experienced lags when running the software, suggesting that there is room for improvement in terms of software performance and smoothness. Lack of clarity in linking WhatsApp: A few users expressed difficulty in understanding how to link WhatsApp, indicating a lack of clarity in the process and highlighting the need for clearer instructions or guidance.

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
November 30, 2021

Ambassify's Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Ambassify has been a great software since it allowed us to grow as a team. It has been the best tool that we have used to communicate and to keep up to date with our coworkers. Ambassify helped us deliver the best support to our team in a timely manner. We use Ambassify within different departments.
  • It provides Voting and Polling statistics.
  • User Friendly.
  • Good support if we run into issues.
  • We have experienced some lags when starting to run the software.
  • Better integration with external channels.
  • I am not able to understand how to link WhatsApp as for now.
This software can be used where internal communication is needed or needs to be improved. Ambassify works better in a situation where there is a need of letting your team know daily reports and other types of internal notifications. As well, Ambassify is needed when you need to provide support to a team. This software would not work as expected for a sales conversation with an external customer.
  • Reliable.
  • Fast.
  • Friendly user.
  • Time improvement.
  • Faster communication.
  • Better support.
Ambassify stacks up against any other software since it is way easier to use and provides us with good and proper tools. It has been a fast, reliable, and useful tool that allowed us to improve our communication and time management. It is a good way to share different files and notifications.
WhatsApp Business, Slack, NICE CXone (formerly NICE inContact)
November 27, 2021

Awesome engagement tool

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ambassify has proven to be a great solution for our company, we faced many challenges trying to make our workspace more friendly without mixing our personal life, Ambassify helped us to resolve that conflict, by allowing our teammates to communicate and interact freely like any other social media, but in a closed and secure environment.
  • Share files
  • Multiple chats
  • Good for formal and casual interaction
  • WhatsApp integration
  • Post schedule
  • Improve notifications refresh rate
Ambassify is a well-suited tool to create casual and professional relationships among a company or organization, it has the ability to let the community safely share files so it can be used to share guidelines or procedures, however, is not well suited for those scenarios that could require live/onsite assistance.
  • Security
  • Discretion
  • Reliability
  • Improved communication
  • Created a support community
  • Reduced attrition
Microsoft Yammer is also a great tool, but it doesn't have many integration possibilities like Ambassify do. It also lacks that casual touch that is characteristic of Amabassify. Another important factor in this kind of tool is the user interface, it needs to be extremely friendly and intuitive to guarantee its continuous uses, and that's Ambassify's key.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I currently use Ambassify to help the managing partners with our employee engagement (internal) strategy. We chose this as it was used by our HR team in my previous company. We use its features to try to keep our team members happier in their jobs, by empowering them more and getting them more involved in all areas of the business, such as HR, service process, and marketing. As people are our main USP (being a service agency) this has enabled us to better advocate the agency.
  • Enabling the creation of a platform that can reward employees for going the extra mile and help to spread the word about the company
  • How the platform has almost been "gamified"
  • Just keeps employees up to date on all of the things going on in the company from a marketing perspective - such as new web pages/social posts, meaning they can engage with this content and help promote
  • Social sharing is quite important for us, and we encourage the team to share our posts, however, the functionality could be a little more sophisticated to make it look more natural
  • I do tend to spend some time on a monthly basis having to manually process a lot of the rewards - a more streamlined solution here could be useful
  • The cost is a little high for a small team (this said we have expanded its use beyond the boundaries of our company and using it with external stakeholders now - which I think will become even more important than)
For any SME looking to expand their reach, and do so via the people that work there or via those that partner with the organization, it is highly recommended. The cost involved is high, and to set up a good reward system there would be more costs, but for any organization looking to increase its public relations via the people that are close to it, I'd say it's highly recommended. This is simply because we feel that word-of-mouth marketing tends to bring in more business/talent for us.
  • Rewards for advocates (because without this we would see far less engagement)
  • Very user friendly
  • I have started using the polls feature more, to get votes and opinions on future activities and marketing campaigns
  • The social sharing of our posts (and therefore and engagement metrics on those profiles) has generated more website traffic
  • The first time I used this for a previous company (during a PR crisis) it really did help bring the team together
I have not used any other advocacy-based tools other than Ambassify. However, I can compare the UI and its functionality to many other tools within our marketing technology stack, and can confirm that from a user-friendly perspective it stacks up.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a company with numerous but unified people, we required software able to provide us with enough tools to communicate [with] teammates. We really feel that Ambassify has been an excellent software since it has been able to provide us with all that we need to share files, notifications, and important messages through our teams. We always have had struggles sharing files of different types. With Ambassify, we can easily and in a fast manner, share different types of files whenever we need them at the time we need them.
  • It shares files in easy and fast way
  • It let us have numerous chats opened
  • It is good for both, formalizing and socializing
  • We have had issues trying to link Ambassify to WhatsApp
  • I think that it would be nice to schedule posts and notifications
  • There has been times where there is a slight delay on the notifications.
Amabssify works better in scenarios where we need fast internal communication. There have been situations where our agents required of help on their tasks. Ambassify has been an excellent way of communication. With Ambassify we can easily share required internal guidelines with our agents. As well, Ambassify is a tool that allows our agents to have needed documentation handy. Ambassify would not work very well when we need onsite help.
  • Fast
  • Reliable
  • Trustworthy
  • We have reduced AHT between customers and our agents
  • We have improved our working communication
  • We have built a better relation between our agents and the other teams
We can definitively rely more on Ambassify. With Slack, we experienced many lags in different situations where the communication was really urgent. There were many things that Slack was not able to accomplish in a timely manner. At that time, we were experiencing a high volume of calls. We noticed a big change when we moved to Ambassify. We had much more tools. It was more reliable. And it was definitively faster.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Helps motivate us and start us up at a personal level.
  • Marketing
  • Overview
  • Quality
  • Software smoothness.
  • Browser support.
  • Extension integration.
It's great if you need a quick and easy way to get better inter-company relations.
  • Easy to use.
  • Logical software layout.
  • Plenty of options for customizability.
  • Better performance.
  • Better work relations.
  • Better teambuilding.
  • Not everyone wants to take part in it.
  • SocialHP (Social HorsePower)
It's simply a smoother using experience, although it could use improvements, you can see the updates doing work.
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