Name: Amdocs CES
Rating: 9.4 (3 reviews)
Author: Amdocs

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

AI Code Generation

Development

Board Management

Business Intelligence (BI)

Collaboration

Corporate Social Responsibility (CSR)

Demand Planning

Environmental Health and Safety (EHS)

Internal Communications

Risk Management

Enterprise

Accounting

Anti-Money Laundering (AML)

Nonprofit Accounting

Subscription Management

Finance and Accounting

360 Degree Feedback Software

Applicant Tracking

Corporate Learning Management

Freelance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Delivery Controllers (ADC)

Build Automation

Cloud Storage

Disaster Recovery

Email Verification

Fraud Detection

IP Address Management (IPAM)

IT Service Providers

Integration Platform as a Service (iPaaS)

Network Monitoring

Network Performance Monitoring

Object Storage

Output Management

Privileged Access Management

Rack Servers

Release Management

Server Management

Tape Storage

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Contact Center

Contact Management

Content Management

Email Marketing

Marketing Automation

Product Sampling

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Video Conferencing

Professional Services

Auction Software

Customer Relationship Management (CRM)

Revenue Operations

Sales Incentive Compensation Management

Trade Promotion Management

Sales

Database Security

GDPR Compliance

Security Orchestration, Automation and Response (SOAR)

Security

ID Card

Interior Design

Legal Case Management

Mobility as a Service

Nonprofit Advocacy

Nonprofit Fundraising

Vertical-Specific

Top Rated 2023

large

medium

small

Starter

Professional

Unlimited

Salesforce Sales Cloud

Sales Force Automation

Customer Service & Support

CRM Project Management

CRM Reporting & Analytics

Customization

Social CRM

Integrations with 3rd-party Software

Platform

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

Role-based user permissions

Reporting

Salesforce

Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

Microsoft Dynamics 365

Microsoft Dynamics 365 Microsoft Dynamics CRM

Microsoft

An enterprise grade CRM solution featuring customization and integration capabilities, and an open architecture for a personalized user experience. It can be deployed either on-premises or in the cloud.

Oracle Siebel CRM

Oracle

Oracle Fusion Cloud ERP

Enterprise Resource Planning (ERP)

oracle communications billing and revenue management

Payroll Management

Reporting & Analytics

General Ledger and Configurable Accounting

Inventory Management

Order Management

Subledger and Financial Process

Project Financial Management

Project Execution Management

Grants Management

Procurement

Logistics

Manufacturing

Supply Chain

Product Lifecycle Management

Pay calculation

Benefit plan administration

Direct deposit files

Dashboards

Standard reports

Custom reports

Accounts payable

Accounts receivable

Inventory tracking

Automatic reordering

Location management

Pricing

Order entry

Credit card processing

Cost of goods sold

Plug-ins

Global Financial Support

Primary and Secondary Ledgers

Journals and Reconciliations

Configurable Accounting

Standardized Processes

Billing Management

Cash and Asset Management

Travel & Expense Management

Budgetary Control & Encumbrance Accounting

Period Close

Budgeting and Forecasting

Project Costing

Cost Capture

Capital Project Management

Customer Contract Compliance

Project Revenue Recognition

Project Planning and Scheduling

Task Insight for Project Managers

Project Mobile Functionality

Definable Resource Pools

Award Lifecycle Management

Bids Analyzed and Compared

Contract Authoring

Contract Repository

Requisitions-to-Purchase Orders Integrated

Supplier Management

Risk Repository

Control Management

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Amdocs CES

Operating Systems	Unspecified
Mobile Application	No

Amdocs CES

Overview

Amdocs CES is the most robust tool for CES, with support opportunities

Pricing

Amdocs CES

Entry-level set up fee?

Offerings

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

Salesforce Sales Cloud

What is Salesforce Sales Cloud?

Microsoft Dynamics 365

What is Microsoft Dynamics 365?

Product Demos

Amdocs CES 8 - Do More in the Connected World [HD]

Amdocs CES 9 Demo

Product Details

What is Amdocs CES?

Amdocs CES Technical Details

Comparisons

Compare with

Salesforce Sales Cloud

Microsoft Dynamics 365

Oracle Siebel CRM

Oracle Fusion Cloud ERP

Salesforce CPQ

RingCX

HubSpot CRM

Oracle Siebel Enterprise Marketing Suite (discontinued)

Freshdesk

Reviews and Ratings

Attribute Ratings

Reviews

No reviews found