Name: Amicus Attorney by CARET
Price: 49 USD
Rating: 9.9 (11 reviews)
Author: CARET (Abacus Data Systems, Inc. )

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Text Editors

Development

Alumni Management

School Management

Education

Business Intelligence (BI)

Business Process Management (BPM)

Collaboration

Contract Management

Facility Management

Meeting Management

PDF Editors

Supply Chain Management

Workflow

Enterprise

Accounting

Cryptocurrency Wallets

Hedge Fund

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Pay Equity

Payroll

Talent Intelligence

Talent Management

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

Human Resources

Application Lifecycle Management (ALM)

Cloud Storage

Complex Event Processing

Converged Infrastructure

Custom Software Development Services

Data Masking

Firewall

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Network Traffic Analysis (NTA)

NoSQL Databases

Storage Management

Time Series Databases

Unified Communications Monitoring

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Contest Management

Creative Collaboration

Email Deliverability

Email Marketing

Marketing Automation

Product Information Management (PIM)

Product Intelligence

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

eCommerce Analytics

Sales

Data-Centric Audit Protection (DCAP)

Intrusion Detection

Operational Technology (OT) Security

Security

3D Modeling

Clinical Data Management

Computer-Aided Design (CAD)

Investment Portfolio Management

Municipal

Simulation

Travel Agency

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

CARET Legal

CARET (Abacus Data Systems, Inc. )

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### Case Management
Users consistently highlight the efficiency and user-friendly format of Amicus Attorney by CARET's case management system. The ability to track cases, manage client files, and access all relevant information in one centralized location is commended by reviewers. While some users mention minor drawbacks such as the need for improved integration with other software and occasional application slowdowns, overall, the case management capabilities of Amicus Attorney are well-received for streamlining case organization and facilitating easy access to critical information.

### Client Management
User consensus seems to be that client management is a strong point of Amicus Attorney by CARET. Reviewers appreciate the ease of tracking client information, maintaining contact lists, and organizing client files within the system. The ability to link contacts, calendar events, notes, documents, and billing information in one application is highly valued by users. Despite some minor issues with updating client information and occasional system slowdowns, Amicus Attorney by CARET is generally praised for its effective client management capabilities.

### Document Management
User feedback on Amicus Attorney by CARET's document management functionality varies widely. While some users appreciate the ease of generating documents and organizing files, others express frustration with certain limitations and inefficiencies within the document management system. Issues such as difficulty in managing document templates, challenges in handling various file statuses, and inconsistencies in email integration have been highlighted as areas needing improvement. Despite some positive aspects, such as the ability to keep all file information in one place and streamline document filing processes, users have identified room for enhancement in the document management features of Amicus Attorney.

### Task Management
Users consistently praise Amicus Attorney by CARET for its robust task management capabilities. The software's task feature allows users to efficiently track and manage various deadlines and to-do lists, ensuring that important tasks are not overlooked. Users appreciate the ease of creating reminders and setting up tasks for themselves and their team members. The ability to organize tasks, set priorities, and monitor progress within the platform is highly valued by users. Despite some minor glitches and inconsistencies reported in other areas, the task management functionality of Amicus Attorney by CARET remains a standout feature for users seeking efficient task organization and tracking.

### Calendar and Scheduling
Users generally praise Amicus Attorney by CARET for its efficient calendar management and scheduling features. The program's calendar functionality is highlighted for its ease of use and ability to keep track of appointments, deadlines, and reminders effectively. However, some users have reported occasional glitches and inconsistencies with the calendar, tasks, and Outlook sync, which can impact the overall user experience. Despite these minor drawbacks, the majority of users find the calendar and scheduling capabilities of Amicus Attorney by CARET to be valuable in maintaining organized and efficient legal practices.

### Time Tracking
Users consistently highlight the efficiency and ease of use of Amicus Attorney by CARET's time tracking feature. The program's ability to accurately capture time entries and streamline the timekeeping process is widely appreciated by users. While some users mention minor issues with exporting time entries, the overall sentiment leans towards the program's effectiveness in tracking time and enhancing productivity. The time tracking module, including features like stopwatches and customizable rates, is commended for simplifying the time tracking process and improving accuracy in billing clients.

### Email and Communication Integration
User sentiment regarding Amicus Attorney by CARET's email and communication integration functionalities is mixed. While some users appreciate the integration with Outlook and the ease of syncing calendars and emails, others have reported issues with glitches, inconsistent syncing, and difficulties in managing emails effectively. The program's ability to track communications and integrate with various systems like Outlook, QuickBooks, and Excel is acknowledged positively by some users, but the recurring problems with email syncing and occasional crashes have been a source of frustration for others. Despite the positive aspects of email integration, such as tracking all communications and time entries, the recurring glitches and challenges with managing emails efficiently have been highlighted as areas needing improvement.

### Customization and Integration
User feedback on the customization and integration features of Amicus Attorney by CARET reveals a mix of opinions. While some users appreciate the ability to create custom fields and templates for efficient document creation, others express frustration with glitches in the system, particularly in the custom pages function. The integration with various programs like Outlook, PCLaw, Quickbooks, and Worldox is highlighted as a positive aspect, enhancing organizational capabilities for some users. However, concerns about bugs, limited functionality on mobile devices, and difficulties in accessing and managing documents are also raised. Despite the positive aspects, there are clear areas for improvement in the customization and integration features of Amicus Attorney by CARET, as highlighted by user experiences and recommendations.

### Billing and Accounting
User feedback on Amicus Attorney by CARET's billing and accounting features varies widely. While some users appreciate the integration of billing and accounting functions, others express frustration with the need for separate accounting software and the lack of full accounting capabilities within the program. Issues with billing glitches and the need for better synchronization with other software for billing purposes have been highlighted. Despite some positive remarks about the efficiency of billing and the ease of tracking billing information, there are concerns about the software's ability to fully meet users' billing and accounting needs.

### Legal Practice Efficiency
User sentiment regarding the legal practice efficiency capabilities of Amicus Attorney by CARET appears to be varied. While some users appreciate its ability to streamline certain aspects of legal practice management, others express concerns about its outdated interface and lack of modern features that could enhance efficiency. It seems that the platform may have room for improvement in terms of optimizing legal workflows and enhancing overall practice efficiency.

### Security and Access Control
Users have expressed a mix of opinions regarding the security and access control capabilities of Amicus Attorney by CARET. While some users appreciate the ease of accessing file information and adding to it, others have raised concerns about the need for more refined access controls, especially when multiple clients within a file require different levels of access. Additionally, users have suggested enhancements to security controls related to document folders to allow for different levels of access for various user roles. Despite some positive feedback on features like note-taking and linking appointments to client files, there are calls for improvements in security measures and access control functionalities to better meet the diverse needs of legal practitioners.

### Training and Support
User feedback on Amicus Attorney by CARET's training and support capabilities varies widely, with some expressing satisfaction and others facing challenges. While some users appreciate the structured training provided by the platform, others have encountered difficulties with the responsiveness and effectiveness of the support team. The availability of training resources has been highlighted as beneficial for new employees, but issues with technical support response times and the complexity of the system have been noted as areas needing improvement. It appears that the overall experience with training and support for Amicus Attorney by CARET is a mixed bag, with room for enhancement in ensuring consistent and efficient assistance for users.

Based on user reviews, here are the three most common recommendations for Amicus Attorney:

1. Explore other options: Many users recommend considering other software options before choosing Amicus Attorney. They point out compatibility issues, lack of customer support, and the software's inability to keep up with its competitors as reasons to explore alternatives.

2. Use for storing information: Some users find Amicus Attorney useful for storing information. However, they mention that it does not integrate well with other software and requires extensive training to understand. Additionally, it is not ideal for Canadian users, so caution is advised.

3. Consider separate accounting software: Several reviewers suggest checking the status of the separate accounting software owned by Abacus before signing up for Amicus Attorney. They recommend having a separate accounting program like QuickBooks to integrate with Amicus Attorney.

Overall, while some users find Amicus Attorney streamlined and easy to use for managing files, emails, and calendar items, others advise caution and exploring all available options before settling on this software. It is recommended to thoroughly assess business needs and consider features, updates, training, and customer service when making a decision.

Stability and Well-Designed Application: Users have consistently praised Amicus Attorney for being a stable and well-designed application that provides a good user experience. Many reviewers have mentioned this aspect, highlighting the smooth functioning of the software and its ability to handle their needs effectively.

Efficient File Organization and Searchability: The organization and easy searchability of files in Amicus Attorney are highly appreciated by users. Several reviewers have noted that they find it convenient to locate specific documents or information quickly, which enhances their productivity.

Effective Coordination within Law Firms: Users value how Amicus Attorney facilitates coordination between different members of a law firm. Some users have stated that the software helps them collaborate seamlessly on cases, enabling efficient task allocation and communication among team members.

Difficult Navigation: Some users have found it difficult to navigate the website and locate support information. The lack of clear organization and intuitive design has resulted in frustration for these users.

Inconsistent User Interface: Users have expressed dissatisfaction with the inconsistent user interface of Amicus Attorney. Specifically, they have mentioned that buttons for generating documents are located in different places within the program, leading to confusion and inefficiency.

Limitations in Program Functionality: Several users have highlighted limitations in the functionality of Amicus Attorney. For example, there is an inability to arrange calendars for multiple people in any desired order, making it challenging for teams to effectively coordinate their schedules.

Amicus Attorney is a legal practice management platform which focuses on growth and business development, from AbacusNext in San Diego.

Amicus Cloud

Basic

Advanced

Amicus Attorney by CARET

Law Practice Management

Amicus Attorney 2010 Calendar Printouts

Amicus Attorney Adjournments

Likelihood to Recommend

Emburse Abacus

Elite ProLaw

HotDocs by CARET

Time Matters

Service Manager

Amicus Attorney 2018-03-26 08:22:05

WordPerfect Office

Associate Attorney

Amicus Attorney 2018-10-05 08:40:52

CodeTwo Email Signatures 365

Actionstep

Amicus Attorney 2018-03-17 09:55:50

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Makes it difficult

Extremely poor

Time consuming

Monthly subscription

User interface

Calendar sync

Product support

Active directory

Hold times

Not uncommon

Case management

Third party

Custom pages

Create documents

Web based

Outlook calendar

Contact info

Calendar option

Automatic email

Home

Law Practice Management Software

Amicus Attorney is utilized as a practice management system with very efficient calendaring and case management utilities. It can also function as document management and email management. It is best suited as a practice management system that organizes contacts, appointments, meetings, and case files for specific cases (legal industry usage).

Very efficient calendaring with sync to Outlook calendar (option of Exchange or Outlook level synchronization).
Case management including contacts, emails, documents, etc. to keep everything in one consolidated place.
Document automation including Word merging or HotDocs (third party). Take case data including custom pages and fields and instantly create documents based on templates with ease.

Subscription based only, formerly allowed "ownership" of software with annual maintenance agreement. Software has moved to a monthly subscription where one "leases" the software from the owner, Abacus.
Software stability, can occasionally have server-level issues that require cycling of services in order to restore connectivity.
Exchange calendar sync does not warn users that sync is not occurring. After updating Active Directory password, password needs updated in Amicus Attorney. Problem being, it does not remind / alert if the synchronization is not occurring.

Large software investment, if not properly configured and utilized this can be a time and money vacuum.
If law firm does not have a consistent personality among employees, buy-in may be difficult as it's a significant workflow change for users.
Can greatly benefit law firm if used properly and across board for all employees. Uniform data organization for cases and custom pages add to personalizing software for firm.

LexisNexis Time Matters, Clio and Thomson Reuters ProLaw

LexisNexis Time Matters, Thomson Reuters ProLaw, Clio

Our entire company (all five of us) uses Amicus Attorney on a daily basis. We use it to store contact information for clients and other business contacts, to track billable hours, as our shared office calendar, and sometimes for email as well. Amicus is also crucial to our office for phone messages, which, when entered into Amicus, auto-generate emails with the caller's name, number, and message.

It is very helpful with tracking our time and allows us to start a timer when working on a project to keep an accurate log.
Since it is web-based, it can be used to log into email and contacts remotely, which I have found extremely helpful on several occasions.
The phone messages are also very helpful. Amicus will populate the caller information with the caller's contact info (if stored on our system) and generates an automatic email to the individual for whom the call was intended.

Amicus is pretty buggy, and is "out of order" on a fairly regular basis. It is not uncommon to try to save something -- a time entry, phone call, or calendar entry -- only to be met with a spinning ball. Sometimes we can't access it for a few hours.
Another persistent issue is duplication of contacts. We have thousands of contacts in our system, but many of them are the same name, sometimes as many as four times. Amicus allows you to associate a contact with a file, but the duplication issue makes it difficult to keep a contact with all the files with which s/he should be associated. Because you have to disassociate a contact from all its files before deleting it, correcting the problems can be time-consuming and frustrating.

There is no real way to quantify this; we use Amicus every single day to call/email clients and other business contacts, and we use it to keep track of our billable hours. Without it or something like it, our business would not function the way it does.

We are a managed services company that installs, supports and manages Amicus Attorney. Amicus Attorney offers on-premise, cloud-based and "hosted" options. This is one of the few products that I am aware of that offers all 3. At one time Amicus Attorney was a very highly regarded Practice Management product, but in recent years Abacus has acquired the product/company. As a result, Abacus has ruined the partner channel and basically tried to pull the rug from under its consultants' feet (by placing ridiculous "rules" on where you can/can't use the program).

3 options of where to run it, on-premise, cloud or their hosted data center
Integrations with other products
User friendly out of the box

Partner channel doesn't really exist anymore
Support of the product is extremely poor
License agreement states you can only run it in their data center (not Azure or AWS, really Amicus?)

In years past, Amicus was a great product with very good support
The positive impact we get now is revenue from moving our clients to other platforms (away from Amicus)

Actionstep, Clio, CodeTwo Email Signatures

Amicus Attorney by CARET

Overview

What is Amicus Attorney by CARET?