TrustRadius
Amicus Attorney is a legal practice management platform which focuses on growth and business development, from AbacusNext in San Diego.AbacusNextAmicus Attorney is great when it works.2018-10-08T21:27:17.562ZOur entire company (all five of us) uses Amicus Attorney on a daily basis. We use it to store contact information for clients and other business contacts, to track billable hours, as our shared office calendar, and sometimes for email as well. Amicus is also crucial to our office for phone messages, which, when entered into Amicus, auto-generate emails with the caller's name, number, and message.,It is very helpful with tracking our time and allows us to start a timer when working on a project to keep an accurate log.
Since it is web-based, it can be used to log into email and contacts remotely, which I have found extremely helpful on several occasions.
The phone messages are also very helpful. Amicus will populate the caller information with the caller's contact info (if stored on our system) and generates an automatic email to the individual for whom the call was intended.,Amicus is pretty buggy, and is "out of order" on a fairly regular basis. It is not uncommon to try to save something -- a time entry, phone call, or calendar entry -- only to be met with a spinning ball. Sometimes we can't access it for a few hours.
Another persistent issue is duplication of contacts. We have thousands of contacts in our system, but many of them are the same name, sometimes as many as four times. Amicus allows you to associate a contact with a file, but the duplication issue makes it difficult to keep a contact with all the files with which s/he should be associated. Because you have to disassociate a contact from all its files before deleting it, correcting the problems can be time-consuming and frustrating.,4,There is no real way to quantify this; we use Amicus every single day to call/email clients and other business contacts, and we use it to keep track of our billable hours. Without it or something like it, our business would not function the way it does.,,WordPerfect OfficeMatthew GuerraAmicus Attorney - great case management, document automation, and calendaring software2018-03-27T19:00:54.841ZAmicus Attorney is utilized as a practice management system with very efficient calendaring and case management utilities. It can also function as document management and email management. It is best suited as a practice management system that organizes contacts, appointments, meetings, and case files for specific cases (legal industry usage).,Very efficient calendaring with sync to Outlook calendar (option of Exchange or Outlook level synchronization).
Case management including contacts, emails, documents, etc. to keep everything in one consolidated place.
Document automation including Word merging or HotDocs (third party). Take case data including custom pages and fields and instantly create documents based on templates with ease.,Subscription based only, formerly allowed "ownership" of software with annual maintenance agreement. Software has moved to a monthly subscription where one "leases" the software from the owner, Abacus.
Software stability, can occasionally have server-level issues that require cycling of services in order to restore connectivity.
Exchange calendar sync does not warn users that sync is not occurring. After updating Active Directory password, password needs updated in Amicus Attorney. Problem being, it does not remind / alert if the synchronization is not occurring.,8,Large software investment, if not properly configured and utilized this can be a time and money vacuum.
If law firm does not have a consistent personality among employees, buy-in may be difficult as it's a significant workflow change for users.
Can greatly benefit law firm if used properly and across board for all employees. Uniform data organization for cases and custom pages add to personalizing software for firm.,LexisNexis Time Matters, Clio and Thomson Reuters ProLaw,LexisNexis Time Matters, Thomson Reuters ProLaw, ClioDerek SchroederAmicus Attorney Review2018-03-20T18:52:39.405ZWe are a managed services company that installs, supports and manages Amicus Attorney. Amicus Attorney offers on-premise, cloud-based and "hosted" options. This is one of the few products that I am aware of that offers all 3. At one time Amicus Attorney was a very highly regarded Practice Management product, but in recent years Abacus has acquired the product/company. As a result, Abacus has ruined the partner channel and basically tried to pull the rug from under its consultants' feet (by placing ridiculous "rules" on where you can/can't use the program).,3 options of where to run it, on-premise, cloud or their hosted data center
Integrations with other products
User friendly out of the box,Partner channel doesn't really exist anymore
Support of the product is extremely poor
License agreement states you can only run it in their data center (not Azure or AWS, really Amicus?),3,In years past, Amicus was a great product with very good support
The positive impact we get now is revenue from moving our clients to other platforms (away from Amicus),Actionstep,Actionstep, Clio, CodeTwo Email SignaturesVerified User
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Amicus Attorney
6 Ratings
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