amoCRM Reviews

9 Ratings
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Score 8.7 out of 100

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amoCRM Scorecard Summary

Feature Scorecard Summary

Customer data management / contact management (2)
10.0
Workflow management (2)
8.5
Opportunity management (2)
8.0
Integration with email client (e.g., Outlook or Gmail) (2)
8.5
Interaction tracking (1)
9
Call center management (2)
8.5
Lead management (2)
10.0
Email marketing (2)
7.7
Task management (2)
8.2
Billing and invoicing management (1)
5
Reporting (2)
5.7
Forecasting (2)
7.2
Pipeline visualization (2)
10.0
Customizable reports (2)
5.2
Custom fields (2)
10.0
Scripting environment (1)
7
API for custom integration (2)
8.5
Single sign-on capability (1)
10
Role-based user permissions (2)
8.5
Social data (1)
10
Social engagement (1)
10
Marketing automation (2)
8.5
Mobile access (2)
8.5

What is amoCRM?

amoCRM is a multifunctional CRM that, according to the vendor, excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. amoCRM supports all major messenger platforms. Create your own chatbots with amoCRM's code-free chatbot builder, and make sure your business is online 24/7, at any capacity. The platform also includes analytics, reporting and automation capabilities

Treat your sales team to a vast array of useful tools to work with your leads. The vendor says lead generation is simple with their easy to use integrations and web forms. Chat, call and email your prospects straight from the CRM. All events are stored in the lead card, including call recordings, tasks and chat messages. No data is lost or forgotten. The vendor promises their product is a perfect messenger-based sales solution for entrepreneurs, small, and medium businesses.

With workflow automation, you can ensure your sales team doesn’t waste time on repetitive tasks. Manage leads, assign tasks, run email campaigns and more without lifting a finger. amoCRM's in-depth analytics provide a full overview of your sales process. You can even manage the CRM on the go, with their mobile app available both on iOS and Android.


amoCRM Features

Sales Force Automation Features

Has featureCustomer data management / contact management
Has featureWorkflow management
Has featureOpportunity management
Has featureIntegration with email client (e.g., Outlook or Gmail)
Has featureInteraction tracking

Customer Service & Support Features

Has featureCall center management

Marketing Automation Features

Has featureLead management
Has featureEmail marketing

CRM Project Management Features

Has featureTask management
Has featureBilling and invoicing management
Has featureReporting

CRM Reporting & Analytics Features

Has featureForecasting
Has featurePipeline visualization
Has featureCustomizable reports

Customization Features

Has featureCustom fields
Has featureScripting environment
Has featureAPI for custom integration

Security Features

Has featureRole-based user permissions
Has featureSingle sign-on capability

Social CRM Features

Has featureSocial data
Has featureSocial engagement

Integrations with 3rd-party Software Features

Has featureMarketing automation

Platform Features

Has featureMobile access

amoCRM Screenshots

amoCRM Video

amoCRM Live Release Autumn 2018 - The Warfield, San Francisco

amoCRM Integrations

amoCRM Competitors

amoCRM Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Basic$15/user/month
Advanced$25.00/user/month
Enterprise$45/user/month

No minimum amount of users. Free set-up assistance with your own personal amoCRM expert.

amoCRM Customer Size Distribution

Consumers
15%
Small Businesses (1-50 employees)
60%
Mid-Size Companies (51-500 employees)
20%
Enterprises (> 500 employees)
5%

amoCRM Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Webinar

amoCRM Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English, Russian, Spanish

Frequently Asked Questions

What is amoCRM?

amoCRM is a cloud-based sales management solution designed for small to medium sized businesses. Some key features include: Webform Integration, Pipeline Management and Tasks Management.

Who uses amoCRM?

The most common users of amoCRM are from Small Businesses and the Education Management industry.