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Amplitude Analytics

Amplitude Analytics

Overview

What is Amplitude Analytics?

Amplitude Analytics is an analytics platform for mobile and web. It is designed to help organizations segment users and analyze funnels, retention and revenue. Amplitude Analytics helps you achieve actionable insights from customer digital journeys and uses behavioral graphs to build…

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Recent Reviews

TrustRadius Insights

Amplitude Analytics has proven to be an invaluable tool for a variety of user needs across different industries. Users have utilized …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Plus

$49

Cloud
per month (paid annually)

Growth

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Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://amplitude.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $59 per month
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Product Details

What is Amplitude Analytics?

Amplitude Analytics is an analytics platform for mobile and web. It is designed to help organizations segment users and analyze funnels, retention and revenue.

Amplitude Analytics helps you achieve actionable insights from customer digital journeys and uses behavioral graphs to build customer-focused products. Amplitude also optimizes digital products for increased quality engagements, increased conversion rates, and long-term customer loyalty.

Amplitude Analytics Video

Why Amplitude?

Amplitude Analytics Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Amplitude Analytics starts at $59.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of Amplitude Analytics are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(125)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Amplitude Analytics has proven to be an invaluable tool for a variety of user needs across different industries. Users have utilized Amplitude to increase the retention rate of their most valuable experiments, allowing them to measure outcomes and drive product roadmaps effectively. The platform's ability to track users' funnel and the state of the user inside an app has been highly beneficial, enabling users to assign specific callers based on user attributes. The filter feature in the Amplitude dashboard has been widely appreciated, giving users the ability to easily view data for specific user attributes such as location.

Amplitude Analytics has become the go-to solution for many teams, including sales, customer success, product, engineering, and conversion. Teams have relied on it for free-trial and customer analytics, benefiting from its robust features that monitor digital product health, analyze customer behavior, and create performance dashboards. Additionally, Amplitude has been utilized as a third-party tool for creating funnels, visualizing data, and personalizing products by understanding user behavior and resolving bugs. Its comprehensive analysis capabilities have empowered users to make data-driven decisions that drive product growth.

In addition to its use in SaaS products, Amplitude Analytics has found traction in other areas as well. Users have leveraged the platform for A/B testing, appreciating its user-friendly interface that allows for analytics without coding skills. Furthermore, Amplitude's ability to track cross-platform user journeys and analyze user retention and interaction sets it apart from other tools that focus solely on page views and click rates. Users across various domains have relied on Amplitude Analytics for website and product analytics, measuring usage, engagement, KPIs, monitoring feature launches and experiments, and understanding user cohorts.

Amplitude Analytics has also proven its value in the media industry. From big companies to small to medium enterprises, this tool is considered one of the best analytics solutions available. It offers significant benefits by providing deep insights into audience definition and analysis of user paths for conversions and leads. Its event-based analytics approach addresses the limitations of early commercial web analytics, allowing users to go beyond clicks, traffic sources, and basic conversion rates.

Users appreciate the seamless tracking of the user journey offered by Amplitude Analytics, allowing them to connect product and app activity with web metrics. The reporting speed and ease-of-use have also garnered praise, with users finding value in how easily data can be displayed through charts. This tool enables them to identify active customers, popular product modules, and network bottlenecks efficiently. It has become an essential

Well-designed Dashboard: Users have praised the well-designed and visually appealing dashboard of Amplitude Analytics. It is evident that multiple reviewers have found the interface to be user-friendly, with intuitive navigation and customizable charts.

Comprehensive Feature Analytics: Several users have mentioned that the feature analytics provided by Amplitude Analytics are comprehensive and valuable for analyzing product usage. Reviewers appreciate being able to measure frequency of usage, track user behaviors, and identify areas for improvement through insights into actions that drive certain user behaviors in funnels.

Versatile Functionality: Many reviewers have highlighted the wide range of functionality offered by Amplitude Analytics, making it a versatile tool for analyzing both products and user journeys. The ability to filter charts based on specific date ranges allows for focused analysis, while multi-user and multi-dashboard view options facilitate collaboration across teams.

Less Intuitive Interface: Users have mentioned that the software is less intuitive compared to its competitors and has a steep learning curve, requiring significant training efforts. Several reviewers felt that the interface could be more user-friendly and suggested having a step-by-step guide for new users.

Limited Customization Options and Flexibility: Some users expressed a need for more flexibility in adapting to changing data structures and customization options for dashboards. They desired greater control over customizing their dashboards according to their specific needs, which they found lacking in the software.

Suboptimal Visualization of User Path Finders: The visualization of the User Path Finders feature has been criticized by users who believe it could be improved to provide a clearer understanding of the paths taken by users. Some reviewers felt that the current visualization does not effectively present the user journey, leading to difficulty in analyzing user behavior patterns.

Users commonly recommend the following about Amplitude:

  • It is important to start using Amplitude as soon as possible because it collects its own data and starting earlier is crucial. (Multiple reviewers)
  • Using Amplitude in conjunction with Segment is recommended, as it is seen as a powerful combination that users would not want to go back from using traditional reports. (Multiple reviewers)
  • Amplitude is suggested for those who want a deeper understanding of user behavior, although there are other tools like Google Analytics that are less costly if only a broad picture is needed. (Multiple reviewers)

Attribute Ratings

Reviews

(1-25 of 28)
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Simon Hilton | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Amplitude Analytics is our solution for measuring user behaviour in our SaaS product. It is the gold standard in this category but comes along with the price tag to support those claims. It boasts a range of robust features, but it really depends on how proficient your teams are with these tools to see if they will get value for money.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
One of our client works in "media campaigning" area. We wanted to do user segmentation and retention analysis for their media owners and users, that's where we used Amplitude Analytics tool in the projects.
Score 10 out of 10
Vetted Review
Verified User
Amplitude Analytics is one of the best analytics tool in the media industry. Big companies as well as small medium enterprises are getting huge amount of benefits with its analytics abilities. Luckily i had the chance to use it in my company and the results are mind blowing. Now we are very much confident in defining our audience and analyzing the user path for conversions and leads
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are using Amplitude Analytics as one of our tools to produce analytics and insights internally. We are able to connect it to many different sources and produce nice charts that are used to take decisions furthermore. Of course, we have some other tools, and combined with Amplitude makes it possible to reach what we need.
Namandeep Bhatia | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Amplitude to track users' funnel. We have a different level of telecallers, based on the state of the user (inside our app like only signed up, or moved 1 level forward) lead is assigned to a specific caller. So for tracking the state of the user we use Amplitude.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Amplitude is used as our premier product analytics tool for the LXME mobile app, helping us understand quantitative behavior of our users. It helps us understand which features of our app users are using the most, how often do they use the same, time taken for users to activate/place orders and how different cohorts of users in the app behave with respect to each other.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Amplitude helps us find hidden user patterns in terms of pain points or success. That way, it enables us to iterate and improve our product all the time, based on data. I like that Amplitude is building new features all the time when I need them. Their filter feature in the dashboard is one of the most important. When you're looking at a specific dashboard, you might want to see all that data for a particular user attribute (let's say only for users based in Brazil). We used to need to create different dashboards for different markets we operate in, now it's just one click away.
Braxton Bragg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My company has created a brand called "Fuzzle" around fictional furry alien creatures who came to Earth with unclear intentions. We built a companion mobile app to our NFT collection that allows our community to converse with their unique characters using conversational AI powered by OpenAI's GPT-3. We integrated Amplitude with our mobile app in order to understand how our users are interacting with the app so that we can better understand how to improve it as well as resolve any bugs that arise during development.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Amplitude’s approach to event-based analytics and data originated from the struggles of the early commercial web, where marketing analytics mostly measured clicks, identified traffic sources, and tracked a few conversion rates.
Tying Product and App Activity with Web Metrics, Seamless Tracking of the User Journey, Reporting Speed, and Ease of Use.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Amplitude Analytics is a product analytics tool that provides insights into how users interact with our digital products. We use Amplitude Analytics to run reports that can tell us things like how many customers attempted registration but failed, how many customers started an online modification but did not complete it, or how many customers tried using the send again feature this month compared to last month.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Amplitude as the channel to take profit from the amount of data that is collected from the customer usage of products, displaying data in form of charts in order to identify the number of active customers, what product modules are used more or have more issues, bottlenecks in the network, etc.
July 19, 2022

Amplitude Analytics

Aakash Sheth (LSSGB) | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Amplitude Analytics is good application for cross platform user journey tracking. It goes beyond just page views and click rate. We use this application to analyze questions like which activities keep user coming back? Impact of any update on user interaction? Good thing about amplitude is it not only support web analytics but can also be used for mobile analytics.
July 19, 2022

Driving Insights

Wolf-Ekkehard Hindrichs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Amplitude Analytics provides me with valuable insights into system performance and customer activities inside of our Platform; I use it to better understand customer health and breadth of use, to ensure they are using the most up to date software version of both our application and their device operating system, what device manufacturers are used, and application responsiveness to help head off any issues.
Sarah Ketchum | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is a digital optimization solution that keeps smart and effective features for understanding and personalizing the products. It is very easy to customize and I can also save the data for future needs. I am capable of extracting the data into reports which offer me amazing ideas about future measurements. The variety of charts has helped me to analyze the variety of the data as well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Amplitude Analytics across the product development organization for all manner of product analytics needs--from measuring usage and engagement to tracking KPIs to monitoring the launch of new features and experiments, to deeper cohort and other growth & engagement analyses.
Melanie Thompson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
With this platform I can carry out a complete analysis of the users and the impact of each new function that is added to our product. Ampitude Analytics provides me with a broader view to see in detail everything that happens with respect to the analytics of the product I am currently working on. I can understand the behavior of users within my product and thus be able to have better decision-making when making a change for the improvement. Thanks to this platform I can take the course of the direction of a product thus being able to drive it to better growth by adding new functions to the product.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Amplitude Analytics is being used for multiple different purposes in our organization for our digital product. The digital team uses the tool for monitoring the health of digital products and analysis of customer issues. Marketing uses the tool for checking customer behavior and how marketing campaigns work in production. The product team uses the tool to create dashboards about the site and mobile apps' performance.
Yash Choubey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is basically used in our app to log the events for user activity. Activity varies from user-paths or to track retention over a period etc. It is used across the organization to make important decisions. One important use case is doing A/B testing. It provides a super useful analytics platform for people who don't even have coding skills.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Amplitude is used heavily by both our product teams and our marketing teams at HubSpot but the rest of the business uses it as well. We use it to provide product-specific metrics for things such as sign-up to product usage. It is a great tool for understanding how different cohorts of users are interacting with your products and what certain factors influence those product metrics like usage and retention.
October 23, 2019

Amplitude for Support

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I manage our Support team and we use Amplitude to track user actions within our app. For example, if a client reaches out saying a user was deleted from their account, we have the ability to track down who deleted this user to provide them with detailed information. Amplitude is owned and managed by our Development team, but used by Support.
Eugene Bos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Amplitude primary for the funnel analytics, funnel optimization, and to find out the activity of a particular user.
In contrast to Google Analytics, Amplitude allows passing private user data so it can be matched with our inner systems. Amplitude's funnels are more advanced.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it to track actions performed by our users in our software. It is used almost company-wide. It organizes and keeps track of all the actions, events, and paths that users are taking. It helps to segment users and defines how a product is being navigated.
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