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AMS360

AMS360

Overview

What is AMS360?

Vertafore in Denver offers their insurance agency management software. AMS360 offers production and renewal analysis, a general ledger, a client portal, and other management tools.

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Recent Reviews

TrustRadius Insights

AMS360 is a versatile software that is widely used by insurance agencies for various purposes. It caters to the needs of different teams …
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Reviewer Pros & Cons

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Pricing

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What is AMS360?

Vertafore in Denver offers their insurance agency management software. AMS360 offers production and renewal analysis, a general ledger, a client portal, and other management tools.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is AMS360?

AMS360 Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(16)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

AMS360 is a versatile software that is widely used by insurance agencies for various purposes. It caters to the needs of different teams within the agency, including producers, CSRs, marketers, HR, and accounting departments. Producers find AMS360 incredibly valuable as it provides instant access to client information, enabling them to efficiently service and retain clients. Additionally, the platform facilitates the submission of new and existing accounts to marketing departments seamlessly.

One of the standout features of AMS360 is its ability to download policy and claim information from most standard insurance carriers, enabling users to quickly access important data. Moreover, for non-standard and E&S carrier policies, AMS360 allows for easy attachment to client accounts. The software also drives commercial lines sales in specific niche markets by providing a platform for inputting initial information and attaching carrier supplemental apps. Beyond sales and service, AMS360 doubles as an agency management system, facilitating document storage alongside insurance activities. While some users initially found its interface different from other systems, they quickly adapted to its navigation and found it easy to update information accordingly.

Integrating seamlessly with PL Rating for data exportation enhances the efficiency of AMS360 when acquiring customer data for new submissions. This scalability makes AMS360 an ideal solution for agencies of varying sizes. For daily agency management tasks such as download accuracy, commission posting, and user management, AMS360 proves to be a reliable tool that is utilized by the majority of employees. However, some users have reported negative experiences with AMS360's customer support and contract policies, leading to dissatisfaction with the company's services.

Attribute Ratings

Reviews

(1-7 of 7)
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Score 1 out of 10
Vetted Review
Verified User
Incentivized
AMS360 is a solid platform to run an insurance agency. Their support during issues is stellar. Our issues came only after we said we needed to pivot a different direction, then everything went to pot.
Kori Sagen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I think AMS360 is more user-friendly and has many options that are time savers if you learn to use them. Integration with the companies is significant for me as well. They seem to be on the front end of technology and integration with companies like Bridge and Agency revolution to help streamline processes and make the office more efficient.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We acquire agencies with a long list of different management systems; after vetting the systems we currently utilize within our agencies, AMS360 came out on top as the most inclusive program set. Vertafore products are really rounding out their set of systems that really create this cohesive platform of solutions that we have come to trust and rely on.
John Shadley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have considered other platforms from time to time but have felt comfortable staying with AMS360. New users appear to understand AMS360 quickly and customize it to their personal preferences. Older users, generally reluctant to changes, are more receptive to updates as they come up since transitions have been easily understandable .
Dan McRitchie | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Both systems are similar in terms of management capabilities. We went with AMS360 as it better fit my group as a whole. I do think that reports were much more easily run in Applied than AMS360. I hadn't used Applied for accounting, but it seems the AMS360 is a little cumbersome for accounting procedures.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I have used HawkSoft for over 8 years, so we know their system like the back of my hand. I have been using AMS360 for over 6 months, so it's really not fair to compare both at this level of knowledge of AMS360. It's still a learning curve with AMS360. So far when we compare both, HawkSoft is a much superior, faster and advanced system.
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