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Anaplan

Anaplan

Overview

What is Anaplan?

Anaplan is a transformative way to see, plan, and run your business. Using its proprietary Hyperblock™ technology, Anaplan lets you contextualize real-time performance, and forecast future outcomes for faster, confident decisions. Anaplan enables connected strategy and planning across your enterprise…

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Recent Reviews

TrustRadius Insights

Anaplan has been implemented in various industries to address a wide range of business challenges. Users have found that the software …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 45 features
  • Flat file integration (280)
    9.4
    94%
  • Forecasting (281)
    9.2
    92%
  • Scenario modeling (283)
    9.1
    91%
  • Management reporting (282)
    8.3
    83%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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N/A
Unavailable

What is Anaplan?

Anaplan is a transformative way to see, plan, and run your business. Using its proprietary Hyperblock™ technology, Anaplan lets you contextualize real-time performance, and forecast future outcomes for faster, confident decisions. Anaplan enables connected strategy and planning across your…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.anaplan.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is PlanGuru?

PlanGuru is budgeting, forecasting and financial analytics software for SMB's, Nonprofits and the Accountants/ Advisors that work with them.

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Product Demos

Financial Consolidation demo

YouTube

Anaplan Demand Planning Demo

YouTube

See the Future Clearly by Planning Demand with Anaplan

YouTube
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

7.7
Avg 8.1

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

9.1
Avg 8.3

Report Output and Scheduling

Ability to schedule and manager report output.

8.8
Avg 8.2

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

8.2
Avg 7.7

Access Control and Security

Access control means being able to determine who has access to which data.

9.2
Avg 8.7

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

7.9
Avg 8.0

Budgeting, Planning, and Forecasting

These activities are designed to assist with both data-driven operational, short-term planning and strategic long term planning

9.1
Avg 8.3

Consolidation and Close

Consolidation of data from multiple entities with currency management, reporting and audit trails.

7.2
Avg 8.1

Financial Reporting and Compliance

Financial statements and regulatory filings

8.6
Avg 8.3

Analytics and Reporting

Dashboards and scorecards for KPI monitoring and benchmarking

9
Avg 8.0

Integration

Ability to integrate with external applications.

8.8
Avg 8.3
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Product Details

What is Anaplan?

Anaplan is a transformative way to see, plan, and run your business. Using its proprietary Hyperblock™ technology, Anaplan lets you contextualize real-time performance, and forecast future outcomes for faster, confident decisions. Anaplan enables connected strategy and planning across your enterprise to move your business forward. Based in San Francisco, Anaplan has over 200 partners and more than 2,000 customers worldwide.

Anaplan Features

Budgeting, Planning, and Forecasting Features

  • Supported: Long-term financial planning
  • Supported: Financial budgeting
  • Supported: Forecasting
  • Supported: Scenario modeling
  • Supported: Management reporting

Consolidation and Close Features

  • Supported: Financial data consolidation
  • Supported: Journal entries and reports
  • Supported: Local and consolidated reporting
  • Supported: Detailed Audit Trails

Financial Reporting and Compliance Features

  • Supported: Financial Statement Reporting
  • Supported: Management Reporting
  • Supported: Excel-based Reporting

Analytics and Reporting Features

  • Supported: Personalized dashboards
  • Supported: Color-coded scorecards
  • Supported: Cost and profitability analysis
  • Supported: Key Performance Indicator setting

Integration Features

  • Supported: Flat file integration
  • Supported: Excel data integration
  • Supported: Direct links to 3rd-party data sources

BI Standard Reporting Features

  • Supported: Customizable dashboards

Report Output and Scheduling Features

  • Supported: Publish to PDF
  • Supported: Report Versioning

Access Control and Security Features

  • Supported: Role-Based Security Model
  • Supported: Report-Level Access Control

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Anaplan Screenshots

Screenshot of Platform: The Anaplan platform is a unified cloud-based solution that connects people, data and plans to enable complex scenario modeling and drive growthScreenshot of OpEx Planning: Review revenue-target-setting goals by brand, season, and capacity all on one, unified, highly-visual dashboardScreenshot of Supply Planning: Break down costs across assembly production to project profitability and align your supply chain to market opportunitiesScreenshot of Territory and Quota Planning: Keep track of sales goals and quotas across territories and industries to optimize sales performanceScreenshot of Headcount Planning: Easily align workforce plans with your strategic plans and quickly see where the best qualified talent resides to fit your organization’s staffing needsScreenshot of Marketing: Eliminate spreadsheets to drive efficiency across planning and manage budget against planned activity

Anaplan Videos

The Anaplan platform supports detailed hyperscale models that can see a business from edge to edge, and plan with signals down to the transactional level.

Watch Anaplan transforms the way users see, plan, and run their businesses, to move forward with confidence in a complex and changing world.

Anaplan Integrations

Anaplan Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesAll countries
Supported LanguagesMulti-lingual support

Frequently Asked Questions

IBM Cognos Analytics, Oracle Hyperion, and Prophix are common alternatives for Anaplan.

Reviewers rate Financial budgeting highest, with a score of 9.6.

The most common users of Anaplan are from Enterprises (1,001+ employees).

Anaplan Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)10%
Enterprises (more than 500 employees)90%
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Comparisons

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Reviews and Ratings

(480)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Anaplan has been implemented in various industries to address a wide range of business challenges. Users have found that the software replaces duplicate spreadsheets and simplifies reporting processes, resulting in one version of the truth. Anaplan's inbuilt version control and access controls have improved forecasting accuracy and simplified forecasting processes. It has also helped standardize forecasting and reporting approaches across different asset classes, benefitting functions such as HR, Finance, Accounting, and Management Controlling.

The flexibility of Anaplan allows users to customize the software to meet their specific business needs. It supports a multitude of use cases including financial planning and analysis, customer success, collections, capex forecasting, opex forecasting, headcount and personal spend forecasting, balance sheet forecasting, cash flow forecasting, P&L forecasting, collections forecasting, and management reporting. Multiple users can input forecast assumptions in real-time, enabling dynamic results. Furthermore, Anaplan allows for faster implementations by providing a single platform and source of truth for multiple planning use cases.

Anaplan's powerful calculation engine enables users to run multiple scenarios in seconds, facilitating what-if analysis and scenario comparison during budgeting and forecasting processes. The software is widely used in sales performance management for functions like territory management, account planning, quota allocation, and incentive compensation planning. In addition to its extensive use cases in finance and sales planning, Anaplan is employed across various industries including real estate development, insurance, telecommunication infrastructure, and banking. The platform empowers organizations by providing scenario planning and sensitivity analysis capabilities that enable informed decision-making. With its user-friendly interface and real-time calculations, Anaplan assists businesses in centralizing data and maintaining a golden source of truth for better planning outcomes.

Highly scalable and flexible data integration and modeling capabilities: Reviewers have praised the Anaplan platform for its highly scalable and flexible data integration and modeling capabilities, allowing for easy evolution from simple calculations to complex formulas. Many users have highlighted this as a major strength of the platform.

Real-time data capabilities enabling informed decision-making: The real-time data capabilities of Anaplan have been widely praised by reviewers for enabling informed decision-making based on up-to-date information. Several users have mentioned that this feature has greatly contributed to their ability to make agile decisions in a fast-paced business environment.

User-friendly interface contributing to high end user adoption: The user-friendly interface of Anaplan has been consistently highlighted by reviewers as a key strength of the platform. Users appreciate the intuitive design, which resembles Excel and allows for quick task completion. This ease of use has contributed to high end user adoption and overall positive feedback from customers.

Limited storage: Some users have found the limited storage in Anaplan to be a hindrance in efficiently managing their data. They have expressed difficulties in storing and organizing large amounts of information, which can impact their ability to effectively utilize the software.

Expensive: Several reviewers feel that Anaplan is expensive and could be more cost-effective considering its features and capabilities. This pricing structure may make it less accessible for smaller businesses or organizations with budget constraints.

Glitches with the interface: Users report experiencing glitches with the interface, causing difficulties in navigating and performing tasks smoothly. These issues can disrupt workflow and decrease efficiency for users.

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Sai Bandaru | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Anaplan is used as part of sales, financial planning and connected planning systems. Anaplan makes business decisions easier by making it live for most business users involved in planning and as well the dashboards and pages make it easier for users to navigate thru multiple planning and pages. Anaplan drives collaboration within the company
  • Dashboarding and Reporting
  • Hierarchy creation
  • Deployment made easy
  • Scenario planning is made easy
  • administration by business users made easier
  • Tool Bar on Pages
  • Workflow capability needs to be updated
  • Managing Actions needs to be improved for developers and as well the size of the columns in actions sections needs to be flexible
Scenario-based planning is best in Anaplan and easy to learn development and managing the administration
  • Scenario plannning
  • user administration and ALM
  • Pages and boards
  • hierarchy management and flexibility in hierarchy management
  • comments Sections
Budgeting, Planning, and Forecasting (5)
100%
10.0
Long-term financial planning
100%
10.0
Financial budgeting
100%
10.0
Forecasting
100%
10.0
Scenario modeling
100%
10.0
Management reporting
100%
10.0
Consolidation and Close (4)
95%
9.5
Financial data consolidation
100%
10.0
Journal entries and reports
100%
10.0
Local and consolidated reporting
100%
10.0
Detailed Audit Trails
80%
8.0
Financial Reporting and Compliance (3)
96.66666666666666%
9.7
Financial Statement Reporting
100%
10.0
Management Reporting
100%
10.0
Excel-based Reporting
90%
9.0
Analytics and Reporting (4)
100%
10.0
Personalized dashboards
100%
10.0
Color-coded scorecards
100%
10.0
Cost and profitability analysis
100%
10.0
Key Performance Indicator setting
100%
10.0
Integration (3)
100%
10.0
Flat file integration
100%
10.0
Excel data integration
100%
10.0
Direct links to 3rd-party data sources
100%
10.0
BI Standard Reporting (1)
100%
10.0
Customizable dashboards
100%
10.0
Ad-hoc Reporting
N/A
N/A
Report Output and Scheduling (2)
100%
10.0
Publish to PDF
100%
10.0
Report Versioning
100%
10.0
Data Discovery and Visualization
N/A
N/A
Access Control and Security (1)
100%
10.0
Role-Based Security Model
100%
10.0
Mobile Capabilities (3)
100%
10.0
Responsive Design for Web Access
100%
10.0
Mobile Application
100%
10.0
Dashboard / Report / Visualization Interactivity on Mobile
100%
10.0
  • One system for various planning within the organization
  • easy to manage the models for business teams
  • Planning and reporting within single platform
50
50
  • sales
  • finance
  • supply chain
  • user managment
  • reporting
  • workflow
Yes
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
better
  • Implemented in-house
Yes
workshops, model schemas, user stories written, agile planning, dev, test, bat test, deploy, new phases of updates and new capability building
Change management was a big part of the implementation and was well-handled
  • change management, last minute requirement changes
Multiple ways to implement
  • Online training
One of the best trainings i have attended. Level 2 training was challenging but was able to go thru due to understanding of the basics.
Learning made easy . One of the best trainings i have attended. Training was very detailed training by the trainer, which helped me understand the basics of the model building. Level 1 training was easy and instructor was most helpful here. Level 2 training was challenging but was able to go thru due to understanding of the basics.
extensive
have a over all schema of planning dashboards
Yes - we have customized the interface extensively
easier to make changes to user interface
No - we have not done any custom code
no
easy to contact and get help
Not, because i am from partner
Yes
Yes
Time when model performance was low, anaplan gave a report on where we coupld improve and gave us solutions in our way of model building
Easy to use
  • pages
  • running actions
  • user setup
  • searching actions by names
  • importing saved views from other models (takes time in scrollings)
Yes
not used yet
Good
Always good
Its a good platform with better stability
  • Excel
  • tableau
It was easy
  • File import/export
  • API (e.g. SOAP or REST)
  • ETL tools
Follow the steps carefully
best response
Best Responce
support
No
Yes
  • Comments
  • Time stamp
No
No
Joseph Bradbury | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Anaplan to do Workforce Planning and Tracking. It is integrated with regional payroll systems to manage employee retention statistics, salary planning, compensation, etc..
We have also just implemented a Long Range Plan that is allowing each individual region to plan for long-term goals and objectives. Growing Revenue, COGS, and expense at specific rates and drivers.
  • Adaptation - It is pretty easy to make minor changes to the hierarchies and calculations within the system. Be aware that major changes could be quite difficult, but the minor changes are so much easier in this system and that of Hyperion or like systems
  • Formula modeling - Anaplan thrives on automating a lot of calculations that would normally be done in excel.
  • Consistency - The beauty of Anaplan compared to modeling in Excel is that you are guaranteed that everyone is using the same basis for calculations. You can create a corporate standard for modelling that is used throughout the company instead of having each region doing their own thing. This forces you to learn more about the other regions, and allows you to be much more consistent.
  • Cloud - having the platform accessible nearly anywhere is a huge benefit for employees that are on the go.
  • Model Sizing - Anaplan doesn't make use of sparse data, as it uses the same amount of space for an empty "cell" in a cube as it does for a full one. A product like Hyperion can ignore an empty cell and have it not count towards the size. When you are paying by size, this can cause a huge problem
  • Shared Hierarchies - when you have multiple models sharing the same hierarchy, the process is to change it in one place, then you have to import those changes into other models. This is cumbersome to do, and allows the potential for errors if you do not update all hierarchies. There needs to be a global hierarchy option, along with local hierarchies only used in that model
  • Ad-Hoc reporting - If it isn't in a dashboard right now, it is difficult to find. This creates problems for ad-hoc reporting, and spotting issues that may not show up on one of your canned dashboards
  • Dimensionality and relational - in the Anaplan world, an alternate hierarchy of the same dataset uses an extra dimension in the module. This makes the size larger, and the navigation clunky. Properly integrating alternate hierarchies and hierarchy property sorting, summing, and filtering would go a long way
Small scale, rapidly changing models are the most beneficial to use Anaplan. Large Scale models that change rapidly could be cumbersome to update and maintain.

Make sure you know what you are paying for with size. A "small" model could scale exponentially when you factor in dimension sizes and reporting requirements.

Budgeting, Planning, and Forecasting (5)
80%
8.0
Long-term financial planning
90%
9.0
Financial budgeting
90%
9.0
Forecasting
90%
9.0
Scenario modeling
80%
8.0
Management reporting
50%
5.0
Consolidation and Close (7)
N/A
N/A
Financial data consolidation
N/A
N/A
Journal entries and reports
N/A
N/A
Multi-currency management
N/A
N/A
Intercompany Eliminations
N/A
N/A
Minority Ownership
N/A
N/A
Local and consolidated reporting
N/A
N/A
Detailed Audit Trails
N/A
N/A
Financial Reporting and Compliance (4)
32.5%
3.3
Financial Statement Reporting
N/A
N/A
Management Reporting
50%
5.0
Excel-based Reporting
40%
4.0
Automated board and financial reporting
40%
4.0
Analytics and Reporting (6)
40%
4.0
Personalized dashboards
50%
5.0
Color-coded scorecards
50%
5.0
KPIs
60%
6.0
Cost and profitability analysis
80%
8.0
Key Performance Indicator setting
N/A
N/A
Benchmarking with external data
N/A
N/A
Integration (3)
66.66666666666667%
6.7
Flat file integration
80%
8.0
Excel data integration
60%
6.0
Direct links to 3rd-party data sources
60%
6.0
BI Standard Reporting
N/A
N/A
Ad-hoc Reporting
N/A
N/A
Report Output and Scheduling
N/A
N/A
Data Discovery and Visualization
N/A
N/A
Access Control and Security
N/A
N/A
Mobile Capabilities
N/A
N/A
  • Workforce Planning efficiency - so much easier than excel to maintain sensitive information planning
  • Long range plan lead time - the old excel model took weeks to update. The Anaplan model takes hours
Modeling and what I call the "brains" is much better in Anaplan. You can create several different model types that can all feed into a single budget or plan.

What Anaplan really lacks is the ad-hoc ability that is in Hyperion. You can't identify your dimensions and find the data sitting in that spot, the data just isn't setup that way in Anaplan. This makes answering some detail questions more difficult than it would be in Hyperion. for that reason, we are using Anaplan for the modeling, and Hyperion for the data storage. It would be nice to be able to sunset Hyperion though....
50
Financial Planning & Administration
Human Resources
Sales
Operations
2
Excel or similar spreadsheet modeling
some minor programming skills
Understanding of the business objectives and goals
  • Workforce Planning
  • Long Range Planning
  • Budgeting
  • Capacity Planning
  • what-if scenarios
  • Capacity Planning
  • Sales quota and comp
  • Project planning
I don't think we could function without the collaboration capabilities built into Anaplan that replaced disparate Excel files in the workforce planning model.
Yes
We have replaced Hyperion Planning as our planning tool with Anaplan. We were underwhelmed with the overall functionality and ability to model in Hyperion, and wanted a little more Brains behind our planning and forecasting. Anaplan did a great job at that immediately! It has been a slower process to get everything migrated into Anaplan due to the volume of data we have, but we have finally gotten to the point where they are running parallel now as a test to make sure we can turn off Planning.
  • Price
  • Product Features
  • Product Usability
  • Third-party Reviews
Usability to us was huge. We wanted a platform that we could manage without needing an IT team to handle changes. We also wanted a global system that could be easily implemented and accessed across the globe. Anaplan fits the bill on both accounts. The only IT help we have received has been on the data warehouse side of integration...all modeling has been done in the FP&A team.
I think we might have asked for a little more detailed proof of concept when first looking at Anaplan. We quickly ran into sizing issues due to the rushed job we did of completing a POC, but Anaplan was quick to help us out and make sure we were happy in the end.
  • Implemented in-house
  • Professional services company
We implemented when the company was very young, so we went with a vendor recommended 3rd party consultant to help get the ball rolling. The problem we ran into was the lack of knowledge from that 3rd party consulant, and we ended up trashing what they gave us and learning it on our own. That consultant has since stopped doing Anaplan implementations, and there are quite a few more now that are much more reputable. Learning it was easy enough, so it is definitely an option to do it all in-house, especially with the help of resources like www.anaplanguru.com
Yes
We went with one use case at a time. This allowed us to focus on finishing out a model before moving on to the next one. I think this is a good approach at the beginning, as it will give you a good foundation in how Anaplan works before you have invested too much time into multiple models.
Change management was a major issue with the implementation
Going from excel or even a well established planning platform like Hyperion, will take a lot of effort in change management. First thing you must have is executive support, or you will end up with very few users and the platform won't take off. Take the time in the beginning to work through the changes with your company, the efforts will be well worth it in the end.
  • weak 3rd party consulant knowledge
  • learning curve of workspace and model design
  • change management
I won't rate this low due to the 3rd party consultant, because overall the implementation with Anaplan went great. We had working models in our first month of having Anaplan, and have been able to branch out into multiple facets of the business in the 3 years since our first implementation.
  • Online training
  • In-person training
  • Self-taught
The in-person training is simply not worth the cost. After a few weeks of playing in Anaplan, I went to the basic training and knew more than the person teaching it. a year down the road, I was the first person to complete the advance training, and again could have been teaching the class better than the person running the session. Spend some time on your own trying out different things and you will get all the understanding you need to be successful.
I'm giving this a 5 simply for the anapedia outline of calculations. The online videos and trainings leave a lot to be desired, but having anapedia around to help you understand calculations has been helpful. The drawback to anapedia is the depth they go into for calculations, it is lackluster at times. Because of that, I have been working through a much more in-depth look at each calculation on my website for users to reference: http://www.anaplanguru.com/formulas/
I absolutely recommend this approach. Get a hold of the software, build some basic models to play around with, and reference either anapedia or http://www.anaplanguru.com/formulas/ to get started with formulas. You can take a look at some workspace design tips and tricks as well on my site to help you get started with your overall approach to Anaplan. They will try and sell you on some in person training at the point of sale, don't take it.
Anaplan is a platform that lets you build your models out as you see fit. The number of use cases you could tackle with Anaplan is staggering, just take a look at their app hub to get a feel for it. It's your design, so the configuration possibilities are nearly endless.
I have written out what I consider to be the best practices for worskpace design at http://www.anaplanguru.com/anaplanners/
The key points are to centralize a data hub to handle your integrations and data transformation, flatten your ragged hierarchies where possible, and use consistent organization throughout your models to allow anyone to come in and understand them.
Yes - we have customized the interface extensively
I'm going to answer this as if you are talking about the end user interface. You can't really customize the overall Anaplan interface, but you can build dashboards to customize how your users interact with the data within the models. Overall it isn't too hard to customize these dashboards, but there is still a lot of functionality the user base is asking for.
No - the product does not support adding custom code
no
I feel like the support team is a little lacking in product knowledge. Several times I have contacted them to get help, and ended up finding a solution to my own problem before the team could get back to me with anything useful. I have also submitted a few bugs, and never got updates to when they were fixed in later releases.
Yes
I'm not sure. They were documented, and I was told they were getting worked on and a potential release time...however I never received any communication beyond that. I had found workarounds to the bugs I did submit, so I have not gone back to retest since I have it working at this time.
unfortunately, no. The only time I feel like I am talking to someone that fully understands the product is when I am interacting with the product development team directly.
  • Hierarchical aggregations...using lists to aggregate is very easy
  • sumif and vlookup type formulas
  • alternate hierarchies
  • data linking between modules
  • data integration
  • formatting
  • complex nested formulas
No
For the most part, if you are good with excel and have a little understanding on how databases work, you can build nearly anything in Anaplan. It is pretty easy to pick up and handle most of the simple modeling, but takes a bit more training to get into more complex models. On the user side, it functions much like an array of pivot tables to get to your data points, so should be familiar to any excel user.
It's going to handle most of what you can throw at it. The problem lies in the sparsity of some datasets. When you have over 5ish dimensions of sparse data, the size of the model gets bloated for not much value. In several cases, I have had to adapt my model to account for sparsity in a way that minimized use of space, but also made interacting with the data more cumbersome.
In nearly 3 years, I have only had 1 issue of being unable to access my model for an unplanned maintenance. Even planned maintenance windows are handled during low traffic hours on the weekend.
Everything is calculated in memory in the cloud. It's nearly instantaneous updates when you make changes. The only time things get a little slow is when you have a massive model with very intricate calculations...but "slow" for Anaplan is not what I would call "slow" for something like Hyperion. We used to have Hyperion calcs that ran for 60 mins before you could use data. The equivalent would be 60 seconds in Anaplan.
  • HFM
We used Anaplan Connect and HFMcmd to automate our data flow from HFM into anaplan for actuals. It wasn't easy on the HFM side, but the Anaplan side was pretty easy overall. We are in the process of a data warehouse restructure in our company, so most of our data integrations to this point of have been manual while we wait for that to be completed.
  • Snowflake Data Warehouse
  • Ultipro HRIS
yes, they do.
  • File import/export
Anaplan Connect
started with a 7, but would probably rate it an incomplete at this point on our end since we haven't gotten deep into it at this point. Look for me to update this part of the review in the future when we are using more integrations to get data into and out of Anaplan.
It was very early on in their development as a company, so they weren't quite up to speed with how to answer complex questions. Overall it was a good experience, but their lack of understanding of sizing estimates left me with a fairly low rating overall. I hope they have fixed that in the last 3 years.
Being one of the early adopters, we have had a little more access to product development teams and upper management than most companies are afforded. This has helped us get a little more insight on upcoming releases and direction they are going with the platform. I do still feel like they need a stronger support team, which knocked the grade down a bit.
their pricing strategy has changed multiple times since we contracted, so it would not be relevant at this time.
Ensure you understand model sizing, and try to get as much space as possible for your budget. Not having to worry about how much space your models use will help make the model building go much smoother. It's a lot easier to reduce model size after it is working than thinking through your design with space restrictions.
Yes
They typically have 4 updates a year. Being a SaaS model in the cloud, everyone gets the update at the same time. It takes a few hours during low traffic times on a weekend to perform the upgrade. I enjoy being able to come into work on a monday after the upgrade process and start using new functionality without ever having to lift a finger.
  • New charting capabilities
  • centralized security and user management
  • predictive analytics
  • more charting capabilities
  • new dashboard grid
No
No
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