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Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse content and articles to meet their demand for information about your products and services. Each system comes with administration and moderation tools that are designed to help companies customize, manage and grow an engaging platform. According to the vendor, advanced features like moderation, user group management, actionable content insights, collaboration notes, answer drafting and private question management give administrators the tools they need to effectively manage all of their content, users and access.
Answerbase Enterprise allows for 100% custom adaptations and developments to take whatever ideas, new functionalities or integration requirements you may have and make them a reality. Our knowledgeable team will manage setup, integration, and provide web-based education and training to make sure your team has all the tools and information they need to successfully manage and grow your site. Therefore, we organize a quote on a per customer basis only for customers interested in an Enterprise implementation.
Answerbase Customer Size Distribution
|Small Businesses (1-50 employees)||10%|
|Mid-Size Companies (51-500 employees)||64%|
|Enterprises (> 500 employees)||25%|
Answerbase Support Options
|Free Version||Paid Version|
Answerbase Technical Details
|Supported Countries:||The Americas, Europe, Middle East, Asia, Africa, Australia|
|Supported Languages:||English, Spanish, French, German|