Starting at $49 per month
View PricingOverview
What is Answerbase?
Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse content and articles to meet their demand for information about your products and services. Each system comes with administration…
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Pricing
Basic
$49
Cloud
per month
Professional
$149
Cloud
per month
Business
$399
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://answerbase.com/Plans.aspx
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- Downloadables
What is Answerbase?
Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse content and articles to meet their demand for information about your products and services. Each system comes with administration and moderation tools that are designed to help companies customize, manage and grow an engaging platform. According to the vendor, advanced features like moderation, user group management, actionable content insights, collaboration notes, answer drafting and private question management give administrators the tools they need to effectively manage all of their content, users and access.
Answerbase Features
- Supported: Enable or disable community features
- Supported: Browse content, post questions, answers and comments
- Supported: Browse and create articles
- Supported: Responsive design
- Supported: Actionable content insights
- Supported: Feature specific content and members
- Supported: Document, video and image responses
- Supported: Code snippet sharing (w/ syntax highlighting)
- Supported: Admin collaboration notes
- Supported: Admin answer drafting with version control
- Supported: Private question management
- Supported: Standard and Advanced API’s
- Supported: Import/export content, users and reports
- Supported: Multilingual interface
- Supported: Advanced customization options
- Supported: Subscribe to topics and ask direct questions to SME’s
Answerbase Screenshots
Answerbase Competitors
Answerbase Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | The Americas, Europe, Middle East, Asia, Africa, Australia |
Supported Languages | English, Spanish, French, German |
Answerbase Customer Size Distribution
Consumers | 1% |
---|---|
Small Businesses (1-50 employees) | 10% |
Mid-Size Companies (51-500 employees) | 64% |
Enterprises (more than 500 employees) | 25% |