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AnyDesk

AnyDesk

Overview

What is AnyDesk?

AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

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Recent Reviews

TrustRadius Insights

AnyDesk has proven to be a versatile and valuable tool for users across various industries. Users have reported using AnyDesk to easily …
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Anydesk review

8 out of 10
January 17, 2023
Best product one can use to share the desktop screen virtually with the IT admins, so that they can resolve the issue that you are facing …
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Effective Remote Desktop Solution

9 out of 10
February 25, 2022
AnyDesk is a user-friendly tool used to connect devices remotely and access files, documents, and software installation. It solves a lot …
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Good option, but I switched.

7 out of 10
January 27, 2022
Remote control of the home PC from everywhere when I am on work or travel and I need to do some tasks regularly. Also, I help friends from …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (26)
    8.3
    83%
  • Multi-platform remote control (26)
    7.7
    77%
  • Over-the-Internet remote session (26)
    7.6
    76%
  • File transfer (28)
    7.0
    70%
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Pricing

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Solo

$14.90

Cloud
per month billed annually

Standard

$29.90

Cloud
per month billed annually

Advanced

$79.90

Cloud
per month billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://anydesk.com/en/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $14.90 per year
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

7.6
Avg 8.3
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Product Details

What is AnyDesk?

AnyDesk is a provider of Remote Desktop Software and offers a solution for Remote Support, Remote Access, and Remote Work. The vendor states its customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe.

Founded in Stuttgart, Germany, in 2014, AnyDesk states they have reached 500 million downloads and over 100.000 customers worldwide. With offices in Berlin, Clearwater (US), Shanghai, and Hong Kong, AnyDesk is going from Start-up to Scale-Up and expands its business globally to continue its growth.

AnyDesk offers advanced customization options enabling users to adapt the software to their individual needs.

AnyDesk Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Remote Active Directory® management
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Annotations
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

AnyDesk Video

What is AnyDesk?

AnyDesk Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, Android, iOS, FreeBSD, Raspberry Pi, Chrome OS
Mobile ApplicationApple iOS, Android, Windows Phone
Supported LanguagesEnglish, German, French, Italian, Spanish, Portugese, Dutch, Polish, Greek, Turkish, Russian, Japanese, Mandarin Chinese, Korean

Frequently Asked Questions

AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

AnyDesk starts at $14.9.

TeamViewer, Splashtop, and GoTo Connect are common alternatives for AnyDesk.

Reviewers rate Session record highest, with a score of 9.8.

The most common users of AnyDesk are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(201)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

AnyDesk has proven to be a versatile and valuable tool for users across various industries. Users have reported using AnyDesk to easily access their office setups from laptops or vice versa, allowing for seamless transitions between work environments. Additionally, AnyDesk has been praised for its ability to enable users to access their home PCs or laptops using a mobile device, providing flexibility and convenience.

File sharing and printing documents between systems have been made effortless with AnyDesk, saving time and simplifying collaboration. The AnyDesk Professional version has allowed teams to access the network from anywhere in the world, facilitating effective communication and desktop sharing. This feature has been particularly useful for remote collaboration on projects, providing secure and efficient remote sessions.

Support analysts have successfully utilized AnyDesk to remotely support users and assist them with technical issues such as software installation, file sharing, and printer access. The software's compatibility with both Apple and Android operating systems has made it user-friendly and accessible. AnyDesk's safe and reliable remote desktop connections have earned praise from users across organizations, especially during the COVID-19 pandemic when remote support became essential.

Overall, AnyDesk's range of features, ease of use, and reliable performance have made it a standout solution for professionals in need of remote access, collaboration, and technical problem-solving.

Useful Wake-on-LAN Feature: Several users have found the Wake-on-LAN feature in AnyDesk to be highly useful, allowing them to easily start remote computers with just a click. This feature has streamlined their process of accessing remote systems and saved them valuable time and effort.

Custom Aliases for Easy Access: Many reviewers appreciated the ability to create custom aliases for different systems in AnyDesk. This feature eliminates the need to remember long numbers or IDs, enhancing the user experience and improving efficiency when connecting to remote devices.

Automatic Resolution Adaptation: Users have praised AnyDesk for automatically adapting the resolution of the remote system according to the host system's resolution. This seamless adjustment ensures a visually appealing remote desktop experience without requiring manual adjustments.

Low-resolution devices issues: Some users have encountered difficulties while using AnyDesk on low-resolution devices, experiencing performance issues and potential lag due to the software's requirements.

Connectivity issues and occasional disconnections: Several reviewers have mentioned connectivity problems with AnyDesk, including occasional disconnections from the host computer. These interruptions can disrupt remote sessions and cause frustration for users.

Limited controls for large file transfers: Users have reported that AnyDesk has limited controls when it comes to transferring large files during remote access. This limitation can negatively impact productivity and hinder efficient collaboration between users.

Users commonly recommend AnyDesk for the following reasons: Secure and convenient remote access, collaboration and file transfer capabilities, and ease of use and deployment.

Reviewers appreciate AnyDesk's secure remote connection and its compatibility with different operating systems, particularly Linux. Users mention that AnyDesk allows them to remotely access their devices with ease and provides a stable connection.

Many users highlight the features and tools in AnyDesk that facilitate easy collaboration, file transfer, problem-solving, and remote access. They find these functionalities useful for working in different areas and projects, increasing productivity, and improving collaboration with colleagues.

Reviewers commend AnyDesk for its quick installation process, clean interface, and intuitive platform. They appreciate the ease of use and customization options offered by the software. Users also mention that AnyDesk is suitable for both IT professionals and individuals working remotely.

Overall, AnyDesk receives positive recommendations from users for its secure remote connection, collaboration capabilities, ease of use, and compatibility with various operating systems.

Attribute Ratings

Reviews

(1-25 of 28)
Companies can't remove reviews or game the system. Here's why
Ankit Kumar | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • It has an inbuilt Wake-on-LAN feature, which allows starting the remote computer with just a click.
  • We can create an easy-to-remember custom alias for different systems, it makes it easy to access the systems without any ID or long numbers to remember.
  • It allows auto adapt resolution, it displays the remote system according to the host systems resolution.
  • Doesn't work as expected on low-resolution devices.
  • There are so many issues while accessing android devices using a laptop.
  • It occasionally shows 'Waiting for Image' when connected with a mobile hotspot.
Score 9 out of 10
Vetted Review
Verified User
  • Screen sharing
  • File transfer
  • Reliable remote access
  • Reconnecting option can be introduced from where it is disconnected due to any technical issue
  • Sometimes hangs
  • Auto reconnect option needed
Syed Shahrukh Hassan Rizvi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • You can offer efficient IT Support to your customers and clients with its secure remote desktop connection
  • It’s convenient as we can grant unattended access to the desktop once and can then access it from any location
  • There should be retrying option to reconnect to the remote connection if there is any network issue for a couple of seconds
Score 7 out of 10
Vetted Review
Verified User
  • Connecting to any PC system from home
  • Simple, user-friendly interface
  • It is fast and easy to use
  • Often used by scammers.
  • Very sensitive mouse control.
  • Initial connection might be troublesome.
Aononna Tazin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Everybody loves Anydesk's easy-to-use interface and convenient installation.
  • It is swift and smooth when connected to the internet.
  • It has all the features and specifications that many of its paid competitors offer, and it is easy to use.
  • Controls are a lot more limited, and it's not ideal for large file transfers.
  • Security could be better and more up-to-date with more features added to make it better.
Julio Silveira | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Compatible with Windows, Linux, MacOS operating systems and also on android / iOS mobile devices
  • Secure remote support. Allows troubleshooting without leaving home.
  • Integrated chat.
  • Easy to connect to the user.
  • Fluid and friendly Gui interface.
  • Payment is monthly. Anydesk could have a lifelong plan.
  • No technical problem with the software.
Sumith Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • It's a great platform to share your screen even if you have a low internet connectivity.
  • It's reliable and free to use with all the features and specifications that many of its paid competitors offers.
  • The installation process is way to much easy and convenient.
  • It is lightning fast and smooth when you have good online connectivity.
  • The auto-update feature on AnyDesk sometimes offers a technical glitch. It does not work properly on few occasions. I really think it may has a room for improvement.
  • When it comes to Mac AnyDesk may seem a little complex at early times.
  • Video recording captures a low quality frame. I think this should be changed because sometimes video recording is the most essential thing.
Carlos Santos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Anydesk has a user-friendly, simple, and intuitive interface
  • Easy to set up and use
  • Quickly connects to the workstation
  • Ensures privacy
  • Remote access from anywhere to search for files on PC
  • Helps the service desk to install software and devices remotely
  • File transfer speed during remote access is somewhat slow
  • Some instability issues on Android mobile devices
Hamada El Shahat | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easily manage work remotely by accessing the AnyDesk.
  • Able to transfer files quickly and efficiently.
  • We manage meetings and clarifications for suppliers and third parties in a professional way.
  • Compatible with mobiles, laptops, and computers so you don't have issues with devices.
  • Support and assistance team are very helpful.
  • Only people to be familiar with AnyDesk. For the first-time user, you have to explain step by step.
  • Nothing else with the software. I'm happy with it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I enjoy the simplicity of this program and its remarkable ability to provide me with efficient remote access on computers and servers; the only thing you need is that both computers have the client.
  • AnyDesk also lends itself to remote client support and server management.
  • The user interface is user-friendly and very well organized; in my job, I have to move around a lot, and this program has helped me access my office computer from anywhere whenever I have needed to do so.
  • Security could be improved; it would be great to have a blacklist feature where certain users can be denied access to our computers.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to deploy and use
  • Stability
  • File sharing
  • Fraction of cost compared to competitors software
  • The user's have capabilities to disable it so when we try to do a remote session, it shows user offline. It would be nice to have the administrator control over it.
Score 9 out of 10
Vetted Review
Verified User
  • File sharing
  • Recordings
  • Address book
  • Security against unapproved access
  • Sometimes AnyDesk automatically disconnects without informing the users
  • In weak network, response might be laggy
  • Large file sharing is not easy
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Agility in service.
  • Speed ​​to solve problems on computers remotely.
  • Security in the exchange of information.
  • It always depends on the internet. And the connection to be perfect depends on a good link.
  • Technically the software is great. I don't think of anything negative
February 06, 2020

GOTA GET ANYDESK

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It runs fast.
  • Always connects at the first try
  • Would be good to have a chat to interact with.
  • That the chat transcript could be send by email to me.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • You get secured remote access.
  • Low in size, downloads very fast whenever you're in need.
  • Screening quality is better.
  • You need to be connected to the internet every time.
  • You are unable to use shortcut keys into remote computer.
  • Sometimes there's a bit of a lag when you are into it.
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