ApexChat is used by the marketing department to generate inquiries, answer general customer service questions, and route individuals to the correct department. ApexChat gives customers an easy-to-use option to ask basic questions and submit their service requests during location hours of operation and beyond, including nights and weekends.
- Superior support
- Updated UI
- Additional reporting options
- Greater flexibility in chat widget appearance and size
For small businesses on a small budget, [ApexChat] gets the job done, but it is a barebones system. Not the best enterprise solution.