Appcues

Appcues

About TrustRadius Scoring
Score 8.1 out of 100
Appcues

Overview

Recent Reviews

Appcues

7 out of 10
April 23, 2021
[Appcues] is a product in the digital adoption space, we at FINGENT use this service to test and train different application to ensure the …
Continue reading
Read all reviews

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Appcues, and make your voice heard!

Pricing

View all pricing

Essentials

$299

Cloud
per month/billed monthly

Growth

$879

Cloud
per month/billed annually

Enterprise

Contact sales team

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Appcues?

Appcues is online software for creating in-product experiences such as user onboarding, feature announcements, etc. without writing any code. (The vendor believes it's the non-technical people who oftentimes have the best information about a software user's needs and desires.) The goal of using Appcues is to improve product engagement within the user's own customer base.

Appcues Competitors

Appcues Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

View all alternatives

Reviews and Ratings

 (19)

Reviews

(1-6 of 6)
Companies can't remove reviews or game the system. Here's why
Duncan Hernandez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Most of these tools all promise the same thing and have similar directions. I think that Appcues is great if the budget is there and not going to be a problem. Where it really shines is it's customization and easy-to-use interface that truly makes the experience very smooth. Stonly has better onboarding capabilities, but the overall services for Appcues makes this a better investment for us.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We took a demo for Whatfix but thought them nowhere to be close to Appcue's functionalities. Even though I want more theming options in Appcues, it still has more variety than Whatfix. Also, to make changes to flows, Appcues is more nimble, and you can preview the resultant changes in seconds.
Tim Aderman | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
One of the things we really loved about Appcues that ultimately led us to go with them is that it has a two-way integration with Heap Analytics. We are big fans of Heap, so being able to create user segments in Heap and push them over to Appcues to show modals to was a huge plus to us. We also found Appcues to be easier than many of the other products out there, which meant less time training new employees how to use it.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We looked at WalkMe a while back when we started looking for a solution, but Appcues at that time made it significantly easier to use and implement. I haven't evaluated WalkMe recently, but I'm sure they've come a long way, just as Appcues has.
Jared DeLong | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Appcues is much more affordable than WalkMe and Pendo from our research. We were previously using Intercom, however Intercom was designed more for purely in-app messaging rather than actually providing flows and cues guiding users throughout an app. We also received lots of complaints from users about Intercom's messaging, which they found to be annoying thus requested to turn off.