Appcues

Appcues

About TrustRadius Scoring
Score 8.1 out of 100
Appcues

Overview

Recent Reviews

Appcues

7 out of 10
April 23, 2021
[Appcues] is a product in the digital adoption space, we at FINGENT use this service to test and train different application to ensure the …
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Pricing

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Essentials

$299

Cloud
per month/billed monthly

Growth

$879

Cloud
per month/billed annually

Enterprise

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Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

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Product Details

What is Appcues?

Appcues is online software for creating in-product experiences such as user onboarding, feature announcements, etc. without writing any code. (The vendor believes it's the non-technical people who oftentimes have the best information about a software user's needs and desires.) The goal of using Appcues is to improve product engagement within the user's own customer base.

Appcues Competitors

Appcues Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Reviews and Ratings

 (19)

Reviews

(1-7 of 7)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Because of automated onboarding, no longer human resources go into giving online demos to our clients. Appcues takes care of this for us.
  • Based on flow analytics, we have understood the features or product steps in which users get confused and thus require rework or improvement.
  • Appcues is so great at what it does that our product managers have to stop putting in the effort to create intuitive products in the first place!
Tim Aderman | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Helped us increase user engagement within our product.
  • Has helped us increase the number of users actually reading important information vs. us emailing them.
  • Has helped us increase conversions of our trials to sign ups by helping our users see the value of our product more quickly.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Appcues has allowed us to quickly deploy user help features that target specific users, audiences, even customers with very little effort.
  • Appcues has helped gain user traction by providing helpful tooltips, tours, and other rich content, reducing the first-time user learning curve.
Jared DeLong | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • We receive less support tickets from new users because our Appcues flows guide them through completing basic tasks in their account.
  • Customers in our trial accounts and free accounts rarely reach out to our team with setup needs.
  • Customers using our Appcues flows love the experience, which is crucial during the onboarding process -- especially since our user-base can be less technically savvy.